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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$186
    US$186
    US$186
    Traveller (614)
    Room & Suite (247)
    Pool & Beach (164)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
    Hampton Inn & Suites San Juan
    1,722 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,357 reviews
    #8 of 47 hotels in San Juan
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,794 reviews
    #5 of 13 hotels in Isla Verde
     
    San Juan Water & Beach Club Hotel
    1,365 reviews
    #3 of 13 hotels in Isla Verde
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,524)
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    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews

    621 - 625 of 2,330 reviews

    Reviewed 10 March 2016 via mobile

    I have stayed here several times with the same complaint every time. The beds are hard as a rock, and no matter how low you set the air, it is hot in the rooms at night. The air conditioner has movement sensors in the vents....More

    3  Thank KeithStraub
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 16 March 2016

    Dear KeithStraub: I appreciate the review of your recent stay at our hotel. We always appreciate hearing from our guests, including when comments help identify ways we can improve. I understand from your review that you are disappointed with your stay. I truly apologize if...More

    Reviewed 10 March 2016

    had a great time at this Embassy Suites. all staff were friendly....special thanks to Maria (at the manager's reception). onsite casino was nice. could have been better appetizers at the manager's reception besides popcorn, chips and salsa. parking was $17.00 per day (totally unexpected) as...More

    Review collected in partnership with Embassy Suites Hotels
    Thank dmzac
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 16 March 2016

    Hello dmzac: Thank you for taking the time to share feedback on your recent stay with us in San Juan. I am glad to hear you found our Team Members friendly and that you enjoyed our on property amenities. We hope to welcome you back...More

    Reviewed 5 March 2016

    We stayed at the Embassy Suites twice, once before our cruise on 2/20/2106 and after 2/28/16. Both stays were awesome and the staff super helpful. The hotel is close to the airport so it only took a few minutes to get there. The first night...More

    2  Thank jmrowe76
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 9 March 2016

    Hello jmrowe76: Thank you for staying with us and for your kind words, we are delighted to hear that you are pleased with the service you received from our Team Members and that you enjoyed your stays so much. I apologize for the inconvenience you...More

    Reviewed 4 March 2016

    . I have been coming to Puerto Rico for many years and once again stayed at the Embassy Suites. The hotel is very convenient for the airport and also shopping to Carolina, The new Mall of San Juan and also easy access to the highway...More

    3  Thank AxaGolf
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 9 March 2016

    Dear AxaGolf: Thank you for staying with us once again and for taking the time to review our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand from your review that you were disappointed...More

    Reviewed 3 March 2016

    Stayed here for two nights. It's a very busy hotel. Lots of cruisers stay here. It's about three blocks from Isle Verde Beach. It's a beautiful public beach. Very nice. You can rent two chairs and an umbrella for the day for $20 Well worth...More

    1  Thank cbwarren
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 4 March 2016

    Hello cbwarren: Thank you for staying with us! We hope your sister is feeling better now, I will share your comments with Blanca and Maribel. We are very happy to hear that you had a great time during your stay. I apologize for the inconvenience...More

    Hampton Inn & Suites San Juan
    1,722 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,357 reviews
    #8 of 47 hotels in San Juan
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,794 reviews
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    San Juan Water & Beach Club Hotel
    1,365 reviews
    #3 of 13 hotels in Isla Verde
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$122 - US$318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan
    Add Photo Photos
    Traveller (614)
    Room & Suite (247)
    Pool & Beach (164)
    Dining (86)
    Hotel & Grounds (384)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    1.13 km away
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    Ask a question
    Questions & Answers
    goldieloc
    19 July 2017|
    AnswerShow all 4 answers
    Response from RoxyC07 | Reviewed this property |
    Hi! I have stay in this hotel few times and I never had this issue regarding bugs.
    1
    Vote
    4 July 2017|
    AnswerShow all 5 answers
    Response from Arthur H | Reviewed this property |
    They do and and have a kiddie pool.....life guards are another matter. Just watch them and have fun!
    1
    Vote
    bkprice2017
    24 June 2017|
    AnswerShow all 7 answers
    Response from Judy S | Reviewed this property |
    It is not located within walking distance of the cruise port but about 20 minutes away by taxi. It is actually near the airport.
    1
    Vote
    Room Tips
    "Stay up high, Noise from the lobby can get loud in the evenings."
    Read review
    "Higher floors have less noise from the atrium."
    Read review
    "I was close to the elevator , no problem you close your door no noise"
    Read review
    "The Higher the room the better"
    Read review
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