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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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    03/09/2017 04/09/2017
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    US$169US$186
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    Traveller (624)
    Room & Suite (247)
    Pool & Beach (164)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Dorado Beach, a Ritz-Carlton Reserve
    881 reviews
    #1 of 3 hotels in Dorado
     
    Doubletree by Hilton San Juan
    2,838 reviews
    #10 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,741 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,417 reviews
    #9 of 47 hotels in San Juan
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,554)
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    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews

    631 - 635 of 2,357 reviews

    Reviewed 25 March 2016

    One of the best clean friendliest hotel. I enjoyed the breakfast menu. The staff was friendly n welcoming. The room service was excellent. The hotel itself was beautiful and very clean. The location was perfect. Happy hour was amazing just short. One thing you can...More

    Review collected in partnership with Embassy Suites Hotels
    Thank 892madeliner
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 28 March 2016

    Dear 892madeliner: Thank you for taking the time to review our hotel. We truly appreciate your feedback. We are so happy to hear that you had such a wonderful experience during your stay and that you are pleased with the service you received from our...More

    Reviewed 24 March 2016 via mobile

    Came a few days before cruise to see rain forest. Hotel is a walk to beach- no view. Room had view of pool that was nice after a day out site seeing. Want to go back but would stay on beach next time. This was...More

    Thank Pat D
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 24 March 2016

    Hello Pat D: Happy Anniversary! Thank you for staying with us and for sharing your review. It is great to hear that you enjoyed our renovated rooms and delicious breakfast. We hope to welcome you back soon. Sincerely, Aixa Berrios Manager

    Reviewed 24 March 2016

    This hotel was OK, nothing special. I felt it was overpriced considering your paying an extra hundred dollars in fees for each night. Be aware. I also had to ask for extra towels and bathroom supplies every day.More

    Review collected in partnership with Embassy Suites Hotels
    Thank Claudia R
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 24 March 2016

    Dear Claudia R: Thank you for taking the time to share feedback on your recent stay with us in San Juan. I understand from your comments that you are disappointed with your stay. I can assure you that our main priority is for our guest...More

    Reviewed 22 March 2016 via mobile

    We stayed for one night before catching an early morning flight. As we pulled up to the hotel we regretted not planning a longer stay. The grounds are beautiful and the internal atrium is even nicer. The place was buzzing with energy with lively music...More

    Thank spemby
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 23 March 2016

    Hello spemby: Thank you for the great review of our hotel. We appreciate your kind words and we are so happy that you experienced such a wonderful stay with us at the Embassy Suites Hotel & Casino San Juan! We hope to welcome you back...More

    Reviewed 21 March 2016 via mobile

    We didn't stay at this hotel but ate at the Outback Steakhouse twice while staying nearby. It looks exactly like the outbacks I'm use to in the states. Service was wonderful both times. Food was excellent. While walking through the hotel it seems very nice.

    Thank Localhotelvisitor
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 23 March 2016

    Dear Localhotelvisitor: Thank you so much for your positive comments. I will share your review with the Outback Steakhouse team. We hope you will consider staying with us soon! Sincerely, Aixa Berrios Manager

    Dorado Beach, a Ritz-Carlton Reserve
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    Hampton Inn & Suites San Juan
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$149 - US$330 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan
    Add Photo Photos
    Traveller (624)
    Room & Suite (247)
    Pool & Beach (164)
    Dining (86)
    Hotel & Grounds (394)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Hampton Inn & Suites San Juan
    1,741 reviews
    .68 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,417 reviews
    5.44 km away
     
    Dorado Beach, a Ritz-Carlton Reserve
    881 reviews
    29.72 km away
     
    Doubletree by Hilton San Juan
    2,838 reviews
    4.65 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Carolina Beach
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    1.13 km away
    Oasis Casino at Embassy Suites San Juan
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    .05 km away
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    6 reviews
    1.44 km away
    Ask a question
    Questions & Answers
    nycmama1225
    15 August 2017|
    AnswerShow all 4 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    goldieloc
    19 July 2017|
    AnswerShow all 8 answers
    Response from Rita N | Reviewed this property |
    I stayed in June and didn't see any bed bugs.
    1
    Vote
    4 July 2017|
    AnswerShow all 6 answers
    Response from Arthur H | Reviewed this property |
    They do and and have a kiddie pool.....life guards are another matter. Just watch them and have fun!
    1
    Vote
    Room Tips
    "We were on the 6th floor. It was quiet."
    Read review
    "South rooms overlook the big highway (two of 'em) and the International Airport's runway, try the..."
    Read review
    "Never mind the all day and night music, once in your room you wont hear it"
    Read review
    "Pool side view also came with some loud music during the day. Airport noise was minimal. Suggest a lower..."
    Read review
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