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The staff at the El San Juan Hotel is second to none. They consistently did whatever they could to make sure that our experience was magical- as it was our anniversary. Saint Frances (as I started to call her), had the best skills and attitude-...More
This place was top notch. The food was great, the service from everyone we encountered (Angel, Angelo, Lorena, Maria, Ephraim) was awesome. The location was great if you're looking for somewhere that is peaceful and family friendly. The airport was so close that you could...More
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 13 September 2017
And we will definitely be awaiting with another tray of cold towels and ice waters to ensure that your next stay is even better!!!!
Til next time...
we stayed at the el san juan for five nights our last night was one day before hurricane Maria hit the island yet the employees were so concerned that we would be able to make our flight out even while they faced uncertainty with a...More
I loved my stay here! From the very beginning - the bellmen at the front, to the opulent dark wood decor at reception, to the lovely guy at the reception desk, it felt warm and welcoming. I really liked the very large room and the...More
I prepaid for a hotel room from Dec 27 - Jan 1 and they are refusing to refund my money despite the hotel is closed indefinitely and the entire island is destroyed. I'm outraged. Never prepay any amount to this or any other hotel at...More
US$237 - US$712 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 On the Beach Hotel in Isla Verde
#1 Casino Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#1 Spa Hotel in Isla Verde
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Number of rooms
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There are no balconies in the main tower. So be specific in your questions when making reservations and have it documented that a balcony was requested in your emailed reservations because if it is in your copy they will... More
There are no balconies in the main tower. So be specific in your questions when making reservations and have it documented that a balcony was requested in your emailed reservations because if it is in your copy they will honor it when they make a mistake.