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03/09/2017 04/09/2017
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    El San Juan Hotel, Curio Collection by Hilton

    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$231
    US$195
    SAVE US$36
    US$231
    US$231
    Traveller (211)
    Pool & Beach (105)
    Room & Suite (31)
    Overview
    • Excellent74%
    • Very good14%
    • Average6%
    • Poor2%
    • Terrible4%
    Travellers talk about
    “el san juan” (41 reviews)
    “ocean villa” (5 reviews)
    “la cana” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    4.0 Star Hotel
    All hotel details
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
    Deals (52)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Grand Tower City View King - Non-refundable
      US$231US$195
      View Deal
    • Room, 1 King Bed, City View - No-Refunds
      US$231
      View Deal
    • Room, 1 King Bed, City View - No-Refunds (Free WiFi)
      US$231
      View Deal
    More deals for this hotel
    • Grand Tower City View King - Non-refundable
      US$195
      View Deal
    • Grand Tower City View King - Non-refundable
      US$195
      View Deal
    • Room, 1 King Bed, City View - No-Refunds
      US$231
      View Deal
    • Room, 1 King Bed, City View - No-Refunds (Free WiFi)
      US$231
      View Deal
    • Room, 1 King Bed, City View - No-Refunds
      US$231
      View Deal
    • Room, 1 King Bed, City View - No-Refunds
      US$231
      View Deal
    • Room, 1 King Bed, City View - No-Refunds
      US$231
      View Deal
    • Room, 2 Queen Beds, City View - No-Refunds
      US$244
      View Deal
    • Room, 2 Queen Beds, City View - No-Refunds (Free WiFi)
      US$244
      View Deal
    • Room, 2 Queen Beds, City View - No-Refunds
      US$244
      View Deal
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    Showing room deals 1 - of 52
    San Juan Marriott Resort & Stellaris Casino
    6,424 reviews
    #10 of 47 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,235 reviews
    #7 of 13 hotels in Isla Verde
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,180 reviews
    #2 of 4 hotels in Rio Grande
     
    InterContinental San Juan
    2,679 reviews
    #6 of 13 hotels in Isla Verde
     
    Write a Review
    Reviews (280)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 250 reviews

    Reviewed yesterday via mobile

    Myself and 3 girlfriends stayed here early August. The hotel was beautiful. Service excellent. Room was always made up early. Plenty of extra towels and linens provided. Beach and chair service efficient. Beach very nice and clean. Pool large and refreshing. The prices were very...More

    Thank bonabelle
    Hotel's Favourite
    Reviewed 13 June 2017

    Stayed with my wife for two nights in June 2017, after the remodeling was done. I had stayed previously in the hotel, since it is one of my favorites in Puerto Rico, where I live. The new management has done a great job refurbishing the...More

    2  Thank Esteban P
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 15 June 2017

    Thank you for taking the time to share such a detailed review. It is always great to read how the staff has made a mark in someone's vacation. They are truly committed to ensuring that every guest has a wonderful experience and notes like yours...More

    Reviewed 2 days ago

    great facilities, but extremely poor staff As gold member, I have to tell staff I was and even though, staff did not even bother to offer extra services. Thereafter I requested for room upgrade 3 times and breakfast, but completely ignored. Drinks at the bar...More

    Review collected in partnership with Curio – A Collection by Hilton
    Thank Edgar L
    Reviewed 4 days ago

    Beds were very comfortable. The main lounge area is very nice with carved mahogany. Nice looking pool area. Friendly staff (other than at check out). There is the positive. Rooms not cleaned well, lights burnt out or broken. Doors broken, "wine refrigerator"-really, no extra shampoo...More

    3  Thank jbt4fish2004
    Response from Susan W, Front Office Manager at El San Juan Hotel, Curio Collection by HiltonResponded 2 days ago

    It was a real pleasure having you as our guest in our beautiful property. I would like to Thank You for taking the time to write this review in letting us know about our service and facilities. We are constantly looking for ways to improve...More

    Reviewed 4 days ago

    Just came back from a quick four night trip with my teenage son to the El San Juan Hotel. We had an absolutely fantastic time and I can't say enough nice things about the hotel. I'll start with our room, which was very clean and...More

    Thank garflee
    San Juan Marriott Resort & Stellaris Casino
    6,424 reviews
    #10 of 47 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,235 reviews
    #7 of 13 hotels in Isla Verde
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,180 reviews
    #2 of 4 hotels in Rio Grande
     
    InterContinental San Juan
    2,679 reviews
    #6 of 13 hotels in Isla Verde
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Casino and Gambling
    Details
    • Price range
    • US$227 - US$639 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Isla Verde
    • #1 On the Beach Hotel in Isla Verde
    • #1 Spa Hotel in Isla Verde
    • #1 Casino Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 386
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Evoline ltd, Cheap Tickets, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • El San Juan Hotel Isla Verde ,
    • El San Juan Resort And Casino ,
    • El San Juan Hotel Casino ,
    • The Waldorf Astoria Collection Carolina ,
    • El San Juan Hotel Puerto Rico
    Add Photo Photos
    Traveller (211)
    Pool & Beach (105)
    Room & Suite (31)
    Dining (21)
    Hotel & Grounds (140)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    ESJ Azul
    292 reviews
    .14 km away
     
    San Juan Water & Beach Club Hotel
    1,381 reviews
    .50 km away
     
    InterContinental San Juan
    2,679 reviews
    .15 km away
     
    Hampton Inn & Suites San Juan
    1,742 reviews
    .35 km away
     
    Nearby Restaurants
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    .21 km away
    Nearby Attractions
    15 Knots Kiteboarding School
    128 reviews
    .83 km away
    Carolina Beach
    277 reviews
    .57 km away
    Oasis Casino at Embassy Suites San Juan
    117 reviews
    .60 km away
    Isla Verde Tennis Club
    20 reviews
    .97 km away
    Ask a question
    Questions & Answers
    SuzyNy
    21 August 2017|
    AnswerShow all 4 answers
    Response from LOTZFAMILYUSA | Reviewed this property |
    The water was really calm - my mom doesn't like the ocean but loved the one on the El San Juan hotel beach. There is a swim up bar in 2 of the 3 pools. There is a Chillis restaurant right across the street and a great... More
    1
    Vote
    MydogisZoe
    10 August 2017|
    AnswerShow all 5 answers
    Response from Yia L | Reviewed this property |
    When renting a car, make sure you read carefully. I booked my car through priceline. They gave a great price, but when I got there to pick up my car, there were a bunch of fees added to my car. I ended up paying nearly $200... More
    0
    Votes
    Justine B
    10 August 2017|
    AnswerShow all 7 answers
    Response from Morape | Reviewed this property |
    The beach is nice and clean with fine sand and swimmable.
    0
    Votes
    Room Tips
    "Get a room on the pool side and tip very well"
    Read review
    "Pool view rooms are nice - I would imagine it's always quieter the higher you go."
    Read review
    "ocean views"
    Read review
    "The few villas have patios and balconies the main tower of the hotel does not!"
    Read review
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