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07/05/2017 08/05/2017
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    El San Juan Hotel, Curio Collection by Hilton

    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (1239)
    Room & Suite (282)
    Pool & Beach (255)
    San Juan Marriott Resort & Stellaris Casino
    6,133 reviews
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    The Ritz-Carlton, San Juan
    3,114 reviews
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    InterContinental San Juan
    2,516 reviews
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    Caribe Hilton San Juan
    6,774 reviews
    #19 of 46 hotels in San Juan
     
    Overview

    • Excellent35%
    • Very good26%
    • Average18%
    • Poor10%
    • Terrible9%
    Travellers talk about
    “el san juan” (586 reviews)
    “susan wilkerson” (121 reviews)
    “garden lanai” (48 reviews)
    Free Wifi
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Grand Reopening Offer
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    San Juan Marriott Resort & Stellaris Casino
    6,133 reviews
    #7 of 46 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,114 reviews
    #6 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,516 reviews
    #5 of 13 hotels in Isla Verde
     
    Caribe Hilton San Juan
    6,774 reviews
    #19 of 46 hotels in San Juan
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,111)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 3,111 reviews

    Reviewed 2 days ago

    Outstanding Staff including: Eric - front desk; Anthony and Carmen at the Cana Bar; Elizabeth at Cana breakfast; Maria who works poolside; Javier in security; and Eli at the Bell Hop. I love that Hilton recognizes old hotels like this and values their historical significance...More

    Review collected in partnership with Curio – A Collection by Hilton
    Thank ejeffreyd2017
    Hotel's Favourite
    Reviewed 11 February 2017 via mobile

    At the hotel on business. The hotel is re-opened after a major renovation. Rooms are very nice! Outdoor amenities were awesome. Pools are super nice, bars are good, music in the lobby was nice. There is still construction going on at the hotel as of...More

    13  Thank Jim L
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by Hilton

    From tranquil beaches to vibrant night life, you’ll find the best of island life at the property. Our hotel is popular with guests and locals alike, with a choice of restaurants, bars, live entertainment and family activities – so as to cater to all walks...More

    Reviewed 2 days ago

    Picketing and construction going on. Lousy service. Not worth the money. They need to train their staff on customer service. The restaurant la Marea needs a new chef. The food is atrocious. I have had better meals in diners in New Jersey.

    Review collected in partnership with Curio – A Collection by Hilton
    1  Thank rafaelmL6922RS
    Reviewed 2 days ago

    We have stayed at El San Juan several times and as recent as January 2017. Great location on the beach and walking distance to many nice restaurants (if you don't want to eat there). We typically have stayed with ocean facing view on the upper...More

    Thank sharoneearly
    Reviewed 2 days ago

    This hotel is AMAZING! The pools are beautiful and the ocean view is breathtaking. The staff were more than accommodating and the rooms were very modern and nice. It's an easy 10 minute cab drive from the airport too. I would definitely recommend this hotel!

    Review collected in partnership with Curio – A Collection by Hilton
    2  Thank Kari M
    San Juan Marriott Resort & Stellaris Casino
    6,133 reviews
    #7 of 46 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,114 reviews
    #6 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,516 reviews
    #5 of 13 hotels in Isla Verde
     
    Caribe Hilton San Juan
    6,774 reviews
    #19 of 46 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Casino and Gambling
    Details
    • Price range
    • US$230 - US$435 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Isla Verde
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #7 On the Beach Hotel in Isla Verde
    Photos
    Traveller (1239)
    Room & Suite (282)
    Pool & Beach (255)
    Dining (39)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    memabake
    Is protest still going on. Also is the casino still closed
    2 April 2017|
    Answer Show all 3 answers
    Response from Maxwell5012 | Reviewed this property |
    Loud and closed. Read all reviews as they are all over the rating chart. Wondering why as it was so uncomfortable we spent most of the day at other locations to avoid protesters& construction noise
    0
    Votes
    Euky
    Is there a charge for parking. I will have a car.
    31 March 2017|
    Answer Show all 7 answers
    Response from Gerardo D | Reviewed this property |
    I know all these answers are confusing. Here is the "skinny" If you self park, there is no fee. You would park anywhere in the lot except the section reserved for valet. Some sections are more secured than others. Rule of... More
    0
    Votes
    Victor N
    What's the status of the Casino? There wasn't even a mention of it when I reviewed their webpage recently after the renovations. Also, is Correa still at The Terraza. Good man.
    23 March 2017|
    Answer Show all 6 answers
    Response from jonny_pitts | Reviewed this property |
    No more casino, the only casino close by is in the Ritz. According to the staff and to agree with Susan, the local government taxes the casinos like crazy so it wasn't profitable to the hotel. My understanding is that the... More
    0
    Votes
    Room Tips
    "the hotel in going through construction and labour disputes at this time"
    Read review
    "Ocean Villas are truly amazing. more money, but heaven on earth- picturesque views have balconies (Main..."
    Read review
    "Get pool view or beach view, not city view."
    Read review
    "Either garden view or pool view are good values."
    Read review