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Check in was smooth and room was ready early but down hill from there. The advertised Starbucks closed. It rained early in the day and by noon even though the sun came out they had No one at beach or pool for service. No towel...More
Stayed with my wife for two nights in June 2017, after the remodeling was done. I had stayed previously in the hotel, since it is one of my favorites in Puerto Rico, where I live. The new management has done a great job refurbishing the...More
2 Thank Esteban P
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 15 June 2017
Thank you for taking the time to share such a detailed review. It is always great to read how the staff has made a mark in someone's vacation. They are truly committed to ensuring that every guest has a wonderful experience and notes like yours...More
Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. It was running all the time and didn't flush. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves.
Day passes to the locals...More
Review collected in partnership with Curio – A Collection by Hilton
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I gave this resort a three because of the protestors that work at the resort that was extremely loud our entire spring break trip. The staff was good and very friendly. The food wasn't the best. It it wasn't terrible. The suites were great and...More
First Time Curio and what an experience !!! Eric at the front desk was just superb and professional ... As a Diamond member he acknowledge me and treat us well . The room we got was amazing and all the amenities and facility was just...More
US$228 - US$633 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Casino Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#1 Spa Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
Non-Smoking Rooms ,
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Number of rooms
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When renting a car, make sure you read carefully. I booked my car through priceline. They gave a great price, but when I got there to pick up my car, there were a bunch of fees added to my car. I ended up paying nearly $200... More
When renting a car, make sure you read carefully. I booked my car through priceline. They gave a great price, but when I got there to pick up my car, there were a bunch of fees added to my car. I ended up paying nearly $200 more than originally quoted.
The parking fees at El San Juan Hotel is $20 per day. I think it depends on what you want to do. If you plan to drive a lot, then it's worth to rent a car. If you want to stay mainly at the hotel by the beach, then it's not worth to rent a car. There are a lot of restaurants in the nearby of El San Juan Hotel that you can get to, including a supermarket.