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El San Juan Hotel, Curio Collection by Hilton

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El San Juan Hotel, Curio Collection by Hilton
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2,969 Reviews from our TripAdvisor Community

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There are newer reviews for El San Juan Hotel, Curio Collection by Hilton
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Showing 2,860: English reviews
Chicago, Illinois
Reviewed 17 August 2015

We were upgraded to the Casa Del Mar suite and all I can say is OMG!!! Fantastic suite with upstairs roof top ocean view patio, large living room with lrg screen TV and walkout patio to Jacuzzi--also had an ocean view with covered bar area! Bedroom was a suite in itself! Also, dining room area with bar and kitchen! What...

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Helpful?
Thank patmiller320
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

I thank you for selecting the El San Juan as your vacation destination recently, and for taking the time from your schedule to share with us your "Fantastic" experience at the resort. It was a pleasure to hear we have met, and exceeded your expectations in accommodations as well as service during your stay. Thank you, if your travel should...

Cedar Hill, United States
Reviewed 17 August 2015

Property is beautiful and opens right on majestic waters. Staff were wonderful and helpful. Made my stay better when I ran into gliches. For this to be my first time to beautiful Puerto Rico, yes, I would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Aretha F
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for your review! There are many hotels/resorts in the San Juan area, and we are very happy you selected the El San Juan for your getaway. Your review was very complimentary of our staff and the Resorts' facilities and I thank you for that! It would be a pleasure to personally welcome you back very soon.. At your...

Tenafly, New Jersey
Reviewed 17 August 2015

My extended family (18 family members in all) spent a wonderful Sunday at this resort after our Carnival cruise returned to San Juan...until our 5:20pm flight that afternoon. Our group booked two rooms for the day and everyone in our family thought the rooms were spacious and well appointed. Most of our time was spent at one of the resort's...

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Helpful?
Thank ThomasY07670
Dorado, Puerto Rico
Reviewed 17 August 2015

The San Juan Resort is one of the better hotels in Puerto Rico. The ambiance of the hotel is terrific. The beach area and the many swimming pools are great too. The staff is very friendly. Lost a few dollars in the casino, but that's ok. We ate at the restaurant located on the 10th floor that over-looks the city...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rick S
San Juan, Puerto Rico
Reviewed 16 August 2015

Good old time go over this beautiful property extremely well located at the Isla Verde area, close to the airport and with a very good beach. But time go over and this property once been a symbol of a great property and one you must stay when ever you came to Puerto Rico has lost some of the luster. The...

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Thank Raymond T
Bethpage, New York
Reviewed 16 August 2015

The location of the hotel is wonderful. The room was just average and you can tell this hotel is wearing down a bit and showing age. The walls are thin and they clean early so you may wake up to noise in the hallway. The room we had overlooked the parking lot. There is an extra fee for guests to...

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1Thank JasonPerk
New York City, New York
Reviewed 15 August 2015

We booked a 1 day stay at the San Juan Beach Hotel and before our driver got us there she hinted that it maybe closed for business. My wife and I looked at each other, because we had not received any communication with that information. We got there and found a police officer direct us to a WINDOM property. Our...

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Thank Olawale61
ll, Nicaragua
Reviewed 15 August 2015

cleanliness of room was dissatisfying. I called regarding the coffee X2. when the housekeeping supervisor came up, i felt as though he was blaming for the mold in the maker. i also mentioned then smell. he stated he didn't smell anything.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gerard H
Reviewed 14 August 2015 via mobile

We visited PR for a wedding in the hotel. The facilities were in good working order. The beach was excellent for summing and water sports. The staff of the hotel was very personable and helpful. We had the best waiter every morning at breakfast. Josė Correa was very nice, helpful and enjoyable every morning.

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Thank h r
Reviewed 14 August 2015 via mobile

UH4 getaway and Puerto Rico was BEAUTIFUL!! Upon entrance you walk through the bar/ entertainment/ lobby area (B) pretty but a little dated. I'll post pics later. Next the front desk area (D) very dated almost old looking. The desk associates were nice but not friendly, we did check in early & one day before most of our other party...

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Helpful?
Thank Red S D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $432 - $841 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz and Expedia so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
Hotel Style:
#4 Luxury Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main tower rooms with views of the ocean are wonderful. Suites near the beach are amazing!”
 of 5 bubbles TheEsteemedDoctorT, 25 Feb 2017 | Read review
“If you are interested in the ocean view the best vantage is in odd-numbered rooms.”
 of 5 bubbles DennisSchaal, 25 Feb 2017 | Read review
“Ocean view is a must, but i did not see the other ones”
 of 5 bubbles Pizzera, 24 Feb 2017 | Read review
“The hotel is very quiet in the morning, daytime, but explodes at night.”
 of 5 bubbles michellegI2225AM, 22 Feb 2017 | Read review
“the top two floors are still being worked on as of 2-22”
 of 5 bubbles Cson76, 22 Feb 2017 | Read review
5 of 5