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San Juan Water & Beach Club Hotel

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1,312 Reviews from our TripAdvisor Community

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Showing 1,262: English reviews
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PUERTO RICO
Reviewed 6 days ago NEWvia mobile

Modern hotel with excellent location in the Isla Verde area. And if you want great view with excellent service visit the rooftop restaurant and bar Mist. Luz Maria thanks for your excellent recomendations !!!

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Helpful?
Thank LUISMOLINARY
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Hola Luismolinary, many thanks for the great review! We're happy to hear you enjoyed yourself especially on such an awesome occasion as your birthday. I will pass along your kind words to Luz Maria...LET'S DO IT AGAIN! Warmest regards, Virna

Louisville, Kentucky
Reviewed 6 days ago NEW

We got off a cruise ship at 9:00 and was at this hotel by 9:15 AM, then on beach by 9:45am...what more could you ask for? While it was too early to get into our reserved room (which we knew before we arrived), we were able to check in, change into our bathing suits in very nice bathrooms on 2nd...

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Helpful?
1Thank CindyLouisville
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Dear Cindy, thank you for detailing some of your highlights;it means a great deal to us and we truly appreciate it. It was a pleasure having you stay with us and I look forward to welcoming you back. Warmest regards, Virna

Merrimack, New Hampshire
Reviewed 6 days ago NEWvia mobile

This is our second year visiting Puerto Rico. We always come into San Juan and stay for a few nights at WBC before hitting the west side of the island. This year was no different. Get off the plane we look forward to heading up to the missed when we first arrive at WBC. Lucy and Danny the bartenders are...

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Helpful?
Thank Nadine A
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Dear Nadine, Thank you so much! We are delighted to hear you are still a fan and appreciate your loyalty year after year. You said it all! Great review…We only have 2 words for you “HURRY BACK”...as they say, three time around is a charm. Warmest regards, Virna

Columbus, Ohio, United States
Reviewed 1 week ago NEWvia mobile

This is a really great holiday hotel, bright and scrupulously clean, with comfortable rooms and beds. Pleasant, helpful staff responded to every request. And the beach is steps from the front door, with beach chairs and umbrellas free for guests, and cocktail service! The Isla Verde neighborhood is full of restaurants and shops, and there is easy bus service to...

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Helpful?
Thank Susan L
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna

Washington, D.C
Reviewed 1 week ago via mobile

The staff at this hotel were amazing and extremely helpful!! Small roof top pool with four lounge chairs and a breathtaking view of the beach. Decent size room and hot water available. Will definitely stay here again

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Helpful?
Thank Samloutfi
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, fabulous views and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna

Waldorf, Maryland
Reviewed 1 week ago

Juan Castro you're the best. I was to depart for my husband's birthday on the 14th March. I have called Juan and he has given me the best customer service even before I arrived. On our day of departure there will be heavy snowstorm.. 1st one all winter. (like really?.. ) I emailed Juan and I know he will do...

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Helpful?
Thank Pamela L
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

No more words needed...BEST CUSTOMER SERVICE! Thank you and we hope to welcome you back soon! Warmest regards, Virna

Kansas City
Reviewed 2 weeks ago

We have stayed at the Water Club twice. Both times we have arrived late at night and love the ambience of the cobalt blue lighting! Be sure to go up to the rooftop terrace, which is very chic at night. During the day, from the terrace you see the turquoise curve of the beach stretching toward San Juan. A great...

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Helpful?
Thank bkriehl
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your loyalty...third time will be a charm. We hope to see you again real soon. Warmest regards, Virna

Tampa, Florida
Reviewed 2 weeks ago via mobile

My wife and I visited on a Sunday through Tuesday. We read several TA reviews before booking. Some of these reviews were not positive, but we read between the lines and combined that with our traveling experience and decided to book anyway. Our booking was completed for 2 through Expedia. Air on American Airlines from Tampa and 2 nights at...

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Helpful?
Thank Beyeberg
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review, it means a great deal to us and we truly appreciate it so much. It was a pleasure having you stay with us and I look forward to welcoming you back very soon. Warmest regards Virna

Hinsdale, New York
Reviewed 2 weeks ago via mobile

This was my 4th stay at WBC with my hubby. We absolutely love it. That's why we keep coming back. We come for the simplicity and the beach. You can leave your room and be at the beach in less than five minutes where a guy is just waiting to plant an umbrella in the sand over two lounge chairs...

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Helpful?
Thank Christine P
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your recent visit and this review. We greatly appreciate the five stars, it is always a great feeling to know that our repeat guests enjoy their stay and the service we provide year after year. We hope we can welcome you back again soon. Warmest regards, Virna

Northboro, MA
Reviewed 3 weeks ago

First the good news. This hotel is in a fine location. A quiet street right on the beach ten minutes from the airport. The staff, particularly Juan, was extraordinarily friendly and helpful and the food in the main restaurant really outstanding. Our room was clean and everything worked, though we had one glitch getting it cleaned. The concierge gave us...

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Helpful?
3Thank rkgood
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for visiting us and your review; it is always good to hear our guests’ comments and learn on how we can improve! We’re happy to hear you enjoyed our great service, fabulous beach and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the San Juan Water Beach Club Hotel, a unique boutique property just steps from one of Puerto Rico’s hottest beaches – Isla Verde Beach, the ultimate playground for grownups. The perfect combination of comfort and style, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, MIST ROOFTOP Bar+Kitchen provides a unique rooftop experience for relaxing with friends and enjoying appetizing casual food and refreshing cocktails – all complemented by soothing lounge beats, fresh ocean air and breathtaking panoramic vistas of the Atlantic Ocean. ZEST Restaurant, where community, culture and local flavors mix with a relaxed atmosphere to celebrate Puerto Rican cuisine. A warm, vibrant decor combining the elements—earth, wind, fire and water— creates a sociable ambiance where you can enjoy delicious culinary delights and a creative selection of well-crafted cocktails and wines. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Munoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $232 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
Hotel Style:
#1 Luxury Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Family Hotel in Isla Verde
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back and side have no view...when they say ocean view, we saw a tiny slice... If you want beach view, book ocean front.”
 of 5 bubbles CindyLouisville, 17 Mar 2017 | Read review
“Beach view, if possible!”
 of 5 bubbles bkriehl, 9 Mar 2017 | Read review
“Ask for an ocean view room. It is worth the cost”
 of 5 bubbles rkgood, 28 Feb 2017 | Read review
“Higher floors are louder because they are near the club.”
 of 5 bubbles erinmJ5071AI, 22 Feb 2017 | Read review
“We like K rooms on the east side of the building. Nice sunrise in the the morning, and a view of the beach southward.”
 of 5 bubbles TCWChicago, 12 Feb 2017 | Read review
5 of 5