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Courtyard by MarriottR Isla Verde Beach Resort

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2,579 Reviews from our TripAdvisor Community

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Showing 2,472: English reviews
Arlington, Virginia
Reviewed yesterday NEW

The rooms were nice for our quick nap due to flight issues on JetBlue, so I can't comment on the rest of the property. Location was convenient for the airport, though with that you do hear a bit of airplane noise. The desk staff were very nice in having us checked in and keys in hand within a few minutes...

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Helpful?
Thank Amy_WithaViewTravel
Lexington, Kentucky
Reviewed 2 days ago NEWvia mobile

We stayed at the hotel, and loved everything! Everyone was kind, courteous, food was amazing! The bartenders at the pool were extremely nice. The view from the room was espectacular. The view from the restaurant outside is very nice, and waiter always willing to please you, above and beyond.

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Helpful?
Thank lollypop913
Reviewed 3 days ago NEWvia mobile

Many thanks to Carlos. He helped me arrange taxi service several times to San Juan and the airport. He helped with many dinner reservations. He recommended great places to eat and visit. Thank you Carlos!

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Helpful?
Thank Nancy G
Nashville, Tennessee
Reviewed 3 days ago NEW

Great Location and fantastic views of the ocean from the room but the resort is little run down ...needs upgrade, the pasta night was good and there was some Latin dance night which was great fun. The Breakfast bar was good too and nice outdoors bar.

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Thank HBT24
Hopatcong, New Jersey
Reviewed 3 days ago NEW

This was our first visit Puerto Rico. We stayed MLK weekend Sun thru Wed. Beautiful hotel with very friendly staff. Located right on the beach with complementary beach chairs and umbrellas. The 3 separate pool areas were well maintained and the swim up bar was awesome! The pool bartenders Carlos and Julio were friendly and attentive! Would definitely recommend!

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Thank mideb02
Reviewed 4 days ago NEWvia mobile

What an amazing place! Welcoming - at arrival - then, downhill because there were some guest the employees wanted to make fun of. I will visit again BUT I WILL NOT allow hate crimes or behaviors from those WE THE PEOPLE pay for and - We Are All Equals-. That's all. (PS - some staff complains about a baby crying......

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Helpful?
Thank Anthony M
Padin, General Manager at Courtyard by MarriottR Isla Verde Beach Resort, responded to this review

Thank you for posting your review. Although I am very pleased to know that you like our "amazing place" I honestly do not understand your comments about our staff. We are all professionals and we welcome and serve everyone with the same passion and respect. We strongly believe that it is our obligation to present you with outstanding facilities and...

Reviewed 4 days ago NEW

The vacation was great! Jet blue flight direct with one flight got us there in 4 hours! not planning for a car there were plenty of taxis available at the airport for pick up. Taxi drivers know a lot and usually are very helpful with recommendations! The hotel was very nice and beautiful. Previously before the trip I called the...

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Helpful?
Thank Alexia B
Atlanta, Georgia
Reviewed 5 days ago NEW

Overall, the hotel is very nice. It is close to the airport so you can hear/sometimes feel the planes taking off, which can be bothersome. My room was right across from the ice machine, so I could hear whenever the machine made ice or when people went to get ice in the middle of the night (who does that???). One...

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Helpful?
Thank catejgreen
Padin, General Manager at Courtyard by MarriottR Isla Verde Beach Resort, responded to this review

Thank you for your superb comments about our resort and staff. I totally agree with your comments about Miguel Rodriguez, he is a great ambassador of our service culture and indeed he is an asset to our team. Rest assured that I will personally congratulate him for his commitment and great service. Thank you for choosing our resort and for...

NYC
Reviewed 6 days ago NEWvia mobile

We had a great time ,service was excellent The grounds are beautiful well maintained. The front desk was very helpful to our Sabbath needs.The Chabad Synagogue is 10 minutes walking distance.So its a great location too.

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Helpful?
Thank zmendel
Buffalo, New York
Reviewed 1 week ago

Overall I don't regret staying at this hotel. I wish I had taken others' warnings about the airport noise more seriously. It was a deafening roar inside the room when a plane takes off or lands at the airport right outside the room. It wasn't an issue on the beach but it was inescapable inside the hotel. The options on...

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Helpful?
2Thank ect714
Padin, General Manager at Courtyard by MarriottR Isla Verde Beach Resort, responded to this review

Thank you for posting your review and for choosing our resort for your recent visit to our beautiful Island. I am really pleased to know that you don't regret staying with us, I guess this means you enjoyed our great beach, amenities and as you mentioned that our staff met or exceeded your expectations, awesome! Under normal circumstances the double...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by MarriottR Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $290 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by MarriottR Isla Verde Beach Resort 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Marriott Carolina
Courtyard Carolina
Carolina Marriott
Carolina Courtyard
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by MarriottR Isla Verde Beach Resort staff and other travellers.
118 questions
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Questions? Get answers from Courtyard by MarriottR Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room at the front ocean front, seemed to be quieter especially with airplanes.”
 of 5 bubbles alexiab770, 19 Jan 2017 | Read review
“ask for a room away from the ice machine”
 of 5 bubbles catejgreen, 18 Jan 2017 | Read review
“Rooms that face toward the ocean are quieter, as the main airport and runway is practically next door to the hotel.”
  • View from balcony of 1209
  • Balcony view
 of 5 bubbles bebesmom, 4 Jan 2017 | Read review
“ask for a higher floor with an ocean or pool view”
 of 5 bubbles K5182WZkarenr, 31 Dec 2016 | Read review
“We were upgraded to Ocean view was nice”
 of 5 bubbles KMG_GOLD, 30 Dec 2016 | Read review
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