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Courtyard by Marriott Isla Verde Beach Resort

Booking.comUS$179*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$252*
US$179*
US$252*
US$179*
US$252*
US$179*
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Courtyard by Marriott Isla Verde Beach Resort
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2,758 Reviews from our TripAdvisor Community

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Showing 2,641: English reviews
Start your review of Courtyard by Marriott Isla Verde Beach Resort
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Brick, New Jersey
Reviewed 3 days ago NEW

The place has air planes overhead 24/7. Food is of poor quality for high prices. Besides all the extra charges the tax rate in PR is 11.5%. A simple cup of coffee, which is not even a full cup is $4.75 plus tip. The security lock on our door was dislodged while we were out and no one could explain...

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Helpful?
Thank barbarawyskowski
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for posting your review. I certainly understand your comment about the prices in Puerto Rico but sometimes people forget that we are part of the United States of America, and because we are an Island, the cost of doing business in PR is actually higher than most of the US states. Actually some of the Caribbean Islands, like...

San Juan, Puerto Rico
Reviewed 3 days ago NEW

First stay at this Courtyard by Marriot Isla Verde. Small hotel but, Front desk service was quick and very polite. Reasonable prices/servings at the restaurants.Valet parking very good. Room was clean, plenty of space & up to date. Beautiful beach. Good live music in the lobby & casino to spend some cash. Hotel is distant from other Isla Verde restaurants,...

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Helpful?
Thank Gilbert M
Glendale, Wisconsin
Reviewed 5 days ago NEWvia mobile

Stayed here for a wedding, great hotel!! Free bike rentals and the hotel is right on the beach. Use Uber if you go anywhere and not the taxi cab in Front of the hotel. The staff at the hotel was great. Con: The casino sucked!!

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Helpful?
Thank chboyd21
Boston
Reviewed 5 days ago NEW

This is our third stay at this hotel, and it won't be our last. 10 minute ride from the airport (yes, there is plane noise, but it is far from distracting or annoying). The convenience with the location outweighs this) We were there with another couple (their first time). Check in was easy. We were prepaid through our travel agent...

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Helpful?
Thank KK66
Nashville, Tennessee
Reviewed 5 days ago NEW

My husband is a Platinum Elite Military member, was in San Juan on military business and we stayed at this hotel - unfortunately. They put us in THE worst room available. 2nd floor, over looking roof where work was being done. We were woken up at 5am to the sound of an industrial a/c unit being removed from the roof....

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Helpful?
1Thank Well-Traveled-005
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for sharing your comments and concerns about your recent stay with us. I am very sorry to read that you experienced so many issues, please accept my most sincere apologies. Indeed during the time you stayed with us we were in the process of making some repairs and improvements to the roof and driveway but honestly I am...

Reviewed 6 days ago NEW

We were looking forward to our quick trip here and staying at the Marriott Isla Verde. When we arrived the valet host stood about 25 feet away from the rental car just staring at us. We asked if we could park and he stated "you want valet"?! We said "yes if that's alright." We found this strange since we pulled...

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Helpful?
Thank Claire C
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank for taking the time to post your review. Please accept my most sincere apologies for the service issues you have experienced so far, certainly not the norm in our resort. Since you are still staying with us, I kindly ask you to call me at 787-388-3043 or send me email at jpadin@sjcourtyard.com. I would love to have the opportunity...

New York City, New York
Reviewed 6 days ago NEW

The property was just a few minutes' drive from the airport, right on the beach and within walking distance of many restaurants, a micro-brewery, a large Walgreens, a supermarket, etc. It felt a little tucked away but close to everything you would need at the same time. The rooms were comfortably sized and nicely laid out, and we were so...

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Helpful?
Thank TravelerNYC2013
Reviewed 6 days ago NEW

This trip was amazing. The staff here was so helpful and courteous. The property is on the beach and has 24/7 pool hours. Just an amazing place to stay. The view was spectacular. Will definitely be back!!!

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Helpful?
1Thank Leticia T
Auckland Region, New Zealand
Reviewed 1 week ago

My sister and I spent 3 nights at the Courtyard by Marriott pre cruise. Well appointed room with view of the beach. Good meals at the outdoor restaurant and great entertainment at the bar on the Saturday night. Would certainly return.

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Helpful?
Thank Val S
Reviewed 1 week ago via mobile

Reward members don't waste your time using your valuable points place doesn't note it but the automatically charge you a upgrade fee of 25.00 and a resort fee of 25.00 dollars. 50 dollars to use 40,000 points one night go elsewhere . I brought it up to the staff and they basically although it's not noted or advertised TO BAD!

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Helpful?
1Thank Mike M
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for posting your review and for giving us the opportunity of serving you. As mentioned in your comments all reservations booked with Marriott Reward Points, must pay a daily $25.00 resort fee, in other Marriott resorts in PR this fee is $30 or $40. However the upgrade fee is completely optional. In my humble opinion both fees are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Seafood, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $276 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Courtyard Carolina
Marriott Carolina
Carolina Courtyard
Carolina Marriott
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Isla Verde Beach Resort staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Isla Verde Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms were noisy, balcany was flooded from air conditioning in next door room - there is no good room location at this hotel”
barbarawyskowski, 24 May 2017 | Read review
“Ocean Front, 8th floor and above have best views.”
KK66, 22 May 2017 | Read review
“Ocean front room is a yes”
, 21 May 2017 | Read review
“We were on the top floor but I would imagine most other rooms (KING) are also nice”
buddylee1102, 12 May 2017 | Read review
“All the rooms had a view of the water & balcony. The waterfront rooms are expensive.”
P30, 11 May 2017 | Read review
5 of 5
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US$179* /night
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CourtyardUS$179
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Prices are for 1 room, 2 adults
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