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Verdanza Hotel

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Traveller (523)
Room & Suite (173)
Pool & Beach (124)
Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“burger bar”(55 reviews)
“eighty bistro”(14 reviews)
“puerto rico”(129 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (1,622)
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74
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470
450
246
91
74
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All reviewsburger bareighty bistropuerto ricoold san juanwine barpool areawalking distancetwo blocksshort walk to the beachfast foodcoffee makerclose to the airportnice poolisla verde beachlobbysauleighty20
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21 - 25 of 1,331 reviews
Reviewed 11 August 2017 via mobile

The stay was nice and I do recommend this place. However, just an FYI the wifi is weak and the water fluctuates in temperature. The first night we were there we called down to guest services because the water wouldn't warm up to take a...More

Thank Emily K
Response from dhaacke, Manager at Verdanza HotelResponded 20 August 2017

Smiles4em, Thank you for your review. We sincerely apologize for any inconvenience we may have caused with the water service. During your stay we were forced to conduct complex repairs to our hotel's plumbing system which involved several repairs over a two day period. We...More

Reviewed 9 August 2017 via mobile

I will be the first to admit that I am a hotel snob. My husband was a speaker at a conference being held at this location and I expected more. My view point comes from having a pool side room. I have no idea what...More

1  Thank 1953ladybug
Response from dhaacke, Manager at Verdanza HotelResponded 20 August 2017

1953ladybug, I regret to read that you were not satisfied with our facilities. Our regular guests usually prefer the pool view rooms because of the view. Please kindly contact us so that we can better understand your concerns on the room. D Haacke Rooms Division...More

Reviewed 5 August 2017 via mobile

A great location in San Juan about 5 minutes drive from the airport but still quiet and peaceful. Great customer service. This hotel does not claim to be a five star at all and what they offer is above what their rating is. I would...More

Thank Dyearwoo
Response from dhaacke, Manager at Verdanza HotelResponded 19 August 2017

Hello Dyearwoo, Thank you so much for your review and visit to our hotel. We are delighted to hear we may be seeing you again soon. D Haacke Rooms Division Manager

Reviewed 4 August 2017

I complain because there was no hot water and the room was freezing. You couldn't adjust the temperature I was told they will give me a blanket and they send two sheets. All the time that I was there the water was cold

Review collected in partnership with this hotel
1  Thank mdambr_181649
Response from dhaacke, Manager at Verdanza HotelResponded 6 August 2017

mdambr_181649, I very much regret to hear of the hot water opportunity you experienced. Please kindly reach out to me directly so we can identify the room you were staying in and conduct an investigation into the matter. Cordially, D Haacke Rooms Division Manager dhaacke@verdanzahotel.com

Reviewed 1 August 2017

The hotel is wonderful and the service is magnificent. It is located at less than 100 yards from the beach shore. The beach is right in the San Juan Metropolitan Area (in Isla Verde, Carolina). The Verdanza Hotel is located close (less than two blocks)...More

Review collected in partnership with this hotel
Thank alberto_beale
Response from dhaacke, Manager at Verdanza HotelResponded 19 August 2017

alberto_beale, Thank you so much for your kind review. We are very pleased to read that everything was to your satisfaction. Just as you mentioned in your comments, the Verdanza is right in the middle of it all. Our hotel caters to all types of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$184 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (523)
Room & Suite (173)
Pool & Beach (124)
Dining (110)
Amenities (38)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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Jim C
31 October 2017|
AnswerShow all 3 answers
Response from urayoan79 | Reviewed this property |
Prity good. The area has electricit y.
1
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Ernie1056
28 October 2017|
AnswerShow all 2 answers
Response from jrc012 | Reviewed this property |
Yes Ernie, sounds like everything is o.k. there. See you on the 28th..
0
Votes
VisionaryAlly
10 September 2017|
Answer
Response from Queen1212 |
What a beautiful thing they are doing.
0
Votes
Room Tips
"clean place to stay"
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"Average, poor quality tv reception. The doors in the closet kept falling out of its railing. The room was..."
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"Please buy knobs for the night tables in room 1210, change the old shower curtain, and make sure the bathtub..."
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"If you get a poolside room make sure it is clean it is sour and soil from the wet smell of it."
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