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Hacienda Santa Rosa, A Luxury Collection Hotel

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Hacienda Santa Rosa, A Luxury Collection Hotel
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181 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Laguna Beach CA
Reviewed 4 days ago NEW

We stayed at the Hacienda from 2/4 to 2/11 - staff is wonderful and so are the kitchen/restaurant staff. We visited all four rural Starwood Haciendas - each have their own qualities and are worth staying at - We stayed our entire trip at Santa Rosa No issues with the internet or air conditioning (over 90 degrees every day).... pool...

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Helpful?
Thank fa1949
Ricardo M, Director of Operations at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear fa1949, Please receive my warmest greetings on behalf of The Haciendas' Executive Team. We truly hope this email finds you more than well. Thank you so much for taking the time to review our Amazing Property Hacienda Santa Rosa; you have truly made our day with the title of it because we work hard everyday to make each and...

Indianapolis, Indiana
Reviewed 18 January 2017

My wife and I stayed 5 nights at Hacienda Santa Rosa (HSR) over the New Year’s holiday to celebrate our anniversary. HSR offers a very unique lodging option that is charming and relaxing with an authentic feel that is missing from modern hotels and resorts. Service is rather understated, but definitely genuine. If you are there for more than a...

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1Thank a123nt
Management response:

Many thanks for letting us be your hosts during your new year holidays. Really it was a pleasure assist you and it is a honor to know that you and your wife enjoyed the property and our facilities. our team make effort to offer the best experience to our guest and visitors and with you is not the exception. we...

London, United Kingdom
Reviewed 31 December 2016 via mobile

We came here to stay for 1 night before New Year's Eve and it was amazing. There is an awesome pool with aqueducts however I must say it was a little colder than expected. Service here is truly the best as they are always there to attend you and food arrives promptly. The meals I had here were all great...

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Thank Tacos_n_Tequila
Management response:

Many thanks for your visit during New year holidays, we are pleased for your kind comments, may i say in Hacienda Santa Rosa we strive to bring to our guest, traditional dishes, beverages and the local culture it is a pleasure to share with each guest and each visitors,i am glad to know that you enjoyed of the property. Please...

Reviewed 9 December 2016 via mobile

Beautiful resort between Merida and Compeche Mexico. Perfect service and great food at restaurant. Buildings are very old but modernized. We had a pool shared by 4 units but we were the only ones here at the time so our own private pool. Good place to get away from everything in total luxury.

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Helpful?
Thank Rob P
Management response:

Dear Rob. Many thanks for chosing hacienda Santa Rosa during your holidays. we are pleased for your visit and your kind comments, it is great to know that you enjoyed our property. Please let me know if think visit us in the future, it will be a pleasure assist you. best regard and happy newyear. Marvin Robles Guest Relations The...

Zurich, Switzerland
Reviewed 11 November 2016 via mobile

We enjoyed our lunch. The regional dishes on the menu were great. Good food, very attentive staff, calm and relaxed atmosphere. The Hacienda Santa Rosa made our trip from Uxmal to Celestun special. Thank you.

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Thank Denneo
Management response:

Dear Denneo. Many thanks for chosing Hacienda Santa Rosa during your visit to the Yucatan peninsula. all our associates are glad with your kind comments about your experience with us. Please let me know if you visit us in the future, it will be a pleasure assist you. Your sincerely. Marvin Robles Guest Relations The Haciendas marvin.robles@luxurycollection.com

usa
Reviewed 9 April 2016

We just stopped by there when we driving through a hacienda route on the way to Celestun. This is one of the few restore hacienda's in the area as far as we know and it looks charming an beautiful. We didn't stay overnight as it is quite expensive but we had a dessert in the restaurant an it was good....

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Thank amodel1990
Carlisle, Massachusetts
Reviewed 26 March 2016

Great atmosphere for relaxing. The staff did an amazing job of making us feel welcome and comfortable. The tour of the gardens was very interesting. The restoration of the hacienda was well executed, and this one made me want to see all 5.

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Thank FernHeaven
Buffalo Grove, Illinois
Reviewed 7 March 2016

From the moment we drove up to this beautiful Luxury Collection Hacienda on it's long stone driveway, to the moment we were greeted by the most wonderful hotel staff we have ever experienced, we knew we found an experience that will last in our memories. Angelica and Carolina greeted us at our cars, and welcomed us with open arms and...

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1Thank Glenn and Susan S
London, United Kingdom
Reviewed 17 January 2016

We sat in our cane rocking chairs on the verandah sipping a gin and tonic, watching the sun disappearing behind the trees, turning the sky a vermilion red, listening to the birds, crickets and the noises of the village that this Hacienda is the historic centre of... We spent two nights at this Hacienda as part of a two week...

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Thank LandyLover
Arturo P, Director de Relaciones con Clientes at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear LandyLover, Thank you for choosing Hacienda Santa Rosa during your visit to the westcoast of Yucatan. We are very glad you have had great experience while at the hacienda and decided to lay back and relax! The Haciendas in the Yucatan are defently about disconecting from this fast-forward world in order to focus on yourself and your loveones. We...

Reviewed 3 January 2016

Staying at Hacienda Santa Rosa was truly one of the best experiences of my life. I even get a little emotional thinking about it. I still haven’t figured out why I felt so touched, but I did. My husband and I arrived from the small sleeping village of Celestún to the even smaller town of Santa Rosa. During our 1...

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Helpful?
Thank Allison F
Arturo P, Guest Relations Manager at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear Allison F, Thank you for your kind comments of the Hacienda Santa Rosa, It is indeed a lovely place in the deep of the Yucatan. I am glad you have experience the Mayan Villa and the honor of mentioning us as one fo the most special places in Mexico! Let us know if you will be back at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Right in the heart of the Mayan archeological zone, Hacienda Santa Rosa showcases its splendid building from the mid-19th century. This building, formerly an important property of the nobility, has become a luxurious residence through the generations. Just a 50 minute drive from Merida’s International Airport, the place is surrounded by natural beauties such as the Calcehtok and Oxkintok Caves, and cultural sites such as the Ruins of Uxmal and the town of Becal. An enormous door, meters and meters high, gives access to this wonderful hacienda which has 11 comfortable guest rooms and suites. Hammocks and wicker chairs, a private terrace and a garden make this place a perfect spot to live an unforgettable experience. Its aloe field is home to a Mayan style little house where one can enjoy enchanting moments outdoors. ... more   less 

Additional Information about Hacienda Santa Rosa, A Luxury Collection Hotel

Address: Carretera Federal 180 Merida-Campeche | Municipio de Maxcanu - Santa Rosa de Lima, Maxcanu 97800, Mexico
Region: Mexico > Yucatan Peninsula > Maxcanu
Price Range: $362 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda Santa Rosa, A Luxury Collection Hotel 5*
Number of rooms: 11
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Also Known As:
Hacienda Santa Rosa Merida
Hacienda Santa Rosa Hotel Merida
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Questions & Answers

Questions? Get answers from Hacienda Santa Rosa, A Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“small property - for thw two of us room 103 was fine”
 of 5 bubbles fa1949, 19 Feb 2017 | Read review
“Only 11 rooms - can't go wrong with any of them.”
  • Fresh flowers
  • Room 1 - walk-in shower behind the wall
  • Room 1 - note the high ceiling
  • Comfortable bed - new fresh flowers
 of 5 bubbles a123nt, 17 Jan 2017 | Read review
“All rooms are lovely, room 6 has a private outside bath, 8, 9 and 10 share a large plunge pool. 11 is the "Casa Maya".”
  • hacienda chimney (not in use!) and shared plunge pool
 of 5 bubbles LandyLover, 17 Jan 2016 | Read review
“I personally would recommend staying in the Mayan Villa. The outdoor private jacuzzi is amazing.”
  • The most comfortable bed with surprise honeymoon decoration
  • Our private outdoor jacuzzi in the Mayan Villa
 of 5 bubbles allisonf78, 3 Jan 2016 | Read review
“The Casita is spacious and definitely well worth the upgrade. Ideally for clients wanting romance and privacy.”
 of 5 bubbles MissD787, 2 Apr 2015 | Read review
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