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4.5
#2 of 10 hotels in Mangsit
Location
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Menemukan hotel mewah ideal di Mangsit sangatlah mudah. Selamat datang ke Jeeva Klui Resort, pilihan yang tepat untuk wisatawan seperti Anda. Jeeva Klui Resort bersuasana hotel mewah menawarkan tv layar datar, penyejuk udara, dan kulkas di dalam kamarnya, dan mudah terhubung dengan internet karena wi-fi gratis tersedia untuk para tamu. Hotel menawarkan layanan concierge dan layanan kamar. Dan, para tamu dapat menikmati kolam renang dan sarapan, yang merupakan pilihan populer para wisatawan yang berkunjung ke Mangsit. Untuk para tamu yang mengemudi, parkir gratis tersedia. Jika Anda suka makanan asia, Jeeva Klui Resort terletak dekat The Kliff dan The Waroeng. Jeeva Klui Resort membawa Mangsit yang terbaik kepada Anda, membuat masa menginap ada semakin dapat Anda nikmati.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Lagoon View
Quiet
Languages Spoken
English, Indonesian
Location
Jalan Raya Klui Beach No. 1, Mangsit, Senggigi, Lombok 83355 Indonesia
Jeeva Klui Resort
1,708 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Jeeva Klui Resort is widely celebrated for its serene amenities, with guests often lauding the harmonious blend of traditional decor and modern comforts, including its pristine beachfront. Reviewers frequently commend the resort's cleanliness and the meticulous attention to room maintenance. The tranquil atmosphere, complete with stunning views and live music, is highly valued, as is the warm and attentive service that contributes to the resort's charm.
While most guests find the rooms spacious and well-designed, a few have noted concerns with upkeep and privacy. Overall, the resort is considered a great value for a peaceful retreat.
Atmosphere
Tranquil
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Relaxing
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What could I possibly say about Jeeva Kuli that could do it justice for just how amazing this place is. From the location itself... beautiful beach, idilic infinity pool with a view of Bali's Mount Agung, to the pristine grounds that the gardeners tended to every morning, to the amazingly kind, thoughtful and all round friendly staff I've ever had the pleasure of meeting. Everything at this resort is the epitome of 'tranquil'. My wife and myself stayed here in one of the Beach View Villas at the beginning of March in a 3 part honeymoon trip, including Kuala Lumpur, Lombok and Bali, and it certainly left a lasting impression on us. To experience Lombok, with the thanks of many recommendations of the resort staff, really made the our time there just that ever more special.
I have to mention a few names who made it us feel so welcomed in our time there. Dinni you are a STAR, with your warm smile greeting us every morning at breakfast and the fact that without a moments hesitating had made natural sun burn ointment for my wife, when she was in pain, honestly I can't thank you enough and to Komang, not just the fact that I felt like a football star during my stay (without the fame) with your amusing greeting of 'Alisson Becker!' every morning, which made my better half laugh being a Liverpool fan, but you always liked to chat about anything and everything - all staff in fact kept our mind at ease especially being a time of uncertainty as we visited just as Coronavirus was hitting the headlines.
Like others have said, the spa treatments are fantastic, I totally recommend the Micet Madura (Maduranese Massage), the food and drinks, together with the atmosphere at the resort's restaurant, is in my opinion more authentic than other hotels in the area we ate at.
One top tip to guests is use Moe on the beach to book any trips you have in mind, he took us to Kuta and the Gili islands on two different days, which were both fantastic. Moe's genuine friendly nature and sense of humour meant it was a pleasure to give him our business whilst there.
I can definitely say that Jeeva Klui will most certainly be a place we will come back to in the future when we return to Lombok. ...and hopefully many times after that!
Ed and Helen
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip:Â Book a Beach View Villa, amazing views both morning and night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeeva Klui was amazing had everything you could want in the resort including a spa, gym and sauna. Location - west Lombok in Sengeggi just out of the main area with its own private beach. The terrain is hilly making walking a bit of a task but taxis were reliable and no issues with meter usage. Accomodation- the Ocean front villa was amazing. Uninterrupted ocean views to die for! Hotel supplied shampoo, conditioner and body wash which was nice and plenty of hot water with large towels impressed us. Dining & Staff - food was amazing and reasonably well priced with a good variety of local, western and dietary choices. The staff where what made the trip a standout though! Deni & Ken being exceptionally amazing ensuring our trip was memorable with nothing too much trouble.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fathan Arif, General Manager at Jeeva Klui Resort
Responded 25 Mar 2020
Dear Amanda N Don T, Really appreciate for kindly review for our Jeeva Klui Resort. We always learn to be better to give our guest experience at our resort. I will share this review to Dini and Ken as well. Looking forward to meet you at the near future. Best regard, Fathan
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We visited for our honeymoon and booked Jeeva because it's a 5 star resort but was not too big and had a small boutique feel to it as well. It ticked all of these boxes. We had a villa feel with the resort benefits.
Our pool villa gave us seclusion and privacy - and everything was either a quick call or just a few steps away!
All staff members took care and attention to make us feel very special and all meals were excellent. We had nearly every breakfast item, ordered some room service and also booked a special meal on the beach at sunset. They were excellent and we were able to personalise in many ways.
Staff were especially well mannered and friendly, those who we would like to especially thank are: Husnul, Rahma, Ken, Haidir, Windri and Sasa. Thank you!
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms and amenities are well thought out. The decor is tastefully and thoughtfully chosen. Many little nooks in the public spaces offer privacy and so that it doesn’t feel like it's too open and you don't feel like people are just constantly walking past you while you're tanning. I do appreciate that. Dini, one of the senior staff actually calls us by name, which is truly warm and thoughtful as well. We came for our honeymoon cum anniversary and they even went to the trouble of decorating out the bed with flower petals and arranging for a cake. So sweet and thoughtful 💖 Also, I'm impressed that the staff don't attempt to charge us for every little thing. When I asked Dini for crisps by the beach, she sent them to me without charge, when I ordered a coffee from Nana past breakfast time, when we asked for an extra breakfast to be shared between the two of us, when they offered and gave us extra juice, all at no extra charge at all. This warmed our hearts because it proved sincere hospitality. We would definitely visit again. No question. A lovely stay. Thanks also to the rest of the staff; Dini, Nana, Komang, Agung, Etal, Waid, Adit, Sani, Rizki, Tomy, Taufan, Wahyu, Ken, Haidir, and Elan.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fathan Arif, General Manager at Jeeva Klui Resort
Responded 25 Mar 2020
Dear Karen H, Really appreciate of your kindly review for our Jeeva Klui Resort. We will give the quality service for our guest honeymoon cum anniversary. I will share this review to Dini, Nana, Komang, Agung, Etal, Waid, Adit, Sani, Rizki, Tomy, Taufan, Wahyu, Ken, Haidir, and Elan. We are waiting for you to come back at our resort. Best regard, Fathan
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We stayed in a pool villa. It was beautiful and had everything we needed, we didn't feel we really even had to leave our room. The pool was great for us and the bed was extremely comfortable. We did have a problem that took three days to fix with our shower but they let us shower by the spa when we needed too. I would stay again in this room as now the shower is fixed! Every night staff came in to spray for mosquitos and offer a turndown service that was very much appreciated. In general, the staff at Jeeva Klui were all friendly and helpful, one of the men who is a server, I think his name is Kuming, was extremely helpful. I have celiac and he made sure each dish I ordered for any meal was gluten-free. He also gave us tips on where to go and what to do during our days. For our last night he surprised us with a plate of chocolate-covered fried bananas which were amazing. He took very good care of us and we loved seeing him each day. Another staff member who was very friendly was Bruno. Although a bit far from town Jeeva Klui was a paradise for us. We were able to rent a bike across the street and that gave us a great way to get around and experience more of Lombok.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fathan19, General Manager at Jeeva Klui Resort
Responded 17 Feb 2020
Dear Lauren, Thank you very much for your great review of our resort. We have make sure all shower was fixed and we are waiting for you to come again.. I will share this review to Komang and Bruno as well. Enjoy and relax at Jeeva Klui Resort. Best regard, Fathan
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We stayed in a oceanfront room and the ocean view was just amazing. To wake up in the morning to the view and going to sleep to the sound of the ocean waves is like heaven. The private beach there is so beautiful! The infinity pool overlooking the ocean and beach was a nice place to cool down and swim with our one year old.
The service there was beyond exceptional. Everybody was so nice and very accommodating to my long list of allergies. Thank you so much to Windri who is now on maternity leave and Komang for taking very good care of us and making sure our food was safe to eat from allergies especially for my one year old daughter who is very sensitive. You guys are the best!! Hotel does need a little updating but it was comfy and we had everything we needed plus the ocean view and huge day bed outside made the room special. Thank you Jeeva Klui!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fathan19, General Manager at Jeeva Klui Resort
Responded 17 Feb 2020
Hi.. Su P, Really appreciate for your great review for our resort and says "...to the sound of the ocean waves is like heaven. The private beach there is so beautiful! ". I will share this review to Windri and Komang. Looking forward to meet you at the near future. Best regard, Fathan
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Firstly the good: the resort is beautiful with lovely large rooms finished ti an extremely high standard. It is in a good position on a quiet beach. The resort is next to a few small, local restaurants and a lot of locals use the beach, not a problem for me, but for those that like private beach and real quiet, I understand this could be a problem.
I need to start the bad with a qualifying statement, that I am writing during the Covid pandemic when tourism has been hit in Indonesia which may well have affected the quality of service, but here we go.
The reception staff were fantastic, and obeyed Covid protocols. I was expected to show.my vaccine certificate and PCR, all of which boded well.
Unfortunately, the Covid protocols were not applied consistently throughout the hotel. Waiting staff had masks off, or under the nose. One made me a cocktail with no mask and no gloves, breaking their own Covid rules.
I complained as I was concerned, and the receptionist spoke to the staff and after that they wore masks and shields according to the hotel rules. However, there is an opening past which kitchen staff passed, and they did not wear masks. I asked ro speak to the supervisor and explain my concerns, but it was him who had no mask.
If I am honest, the food is not great anyway. Be prepared for mediocre Indonesian food (pepper beef with chewy, gross beef) and Western dishes served with crinkle cut chips. This is not what I would expect from a hotel marketing itself as it does.
The other issue I had which was dealt with quickly, was the behaviour of grounds staff. I honestly thought a family with loads of children had arrived as there was loud giggling and sounds of playing outside. I ignored it for a long time, working, and eventually went to check. It was not children but a group of about 10 members of staff, fighting with brooms, flirting and shouting. I hate to be a killjoy, but if you are.paying to stay somewhere peaceful, it isn't really ok. When I complained to reception, it stopped and did not happen again.
This place has massive potential, and I hope that what I experienced is not the norm.
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Date of stay: July 2021Trip type: Travelled solo
Room Tip:Â Avoid the restaurant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricky Tanza, General Manager at Jeeva Klui Resort
Responded 1 Aug 2021
Dear Ablingdon, On behalf of us all, I would like to sincerely thank you for your stay and for the time you have taken to share your feelings with us. It is always very valuable for us to read guests' feedback – positive or not - to help us work on our areas of improvement. We were all disappointed that we did not live up to your expectations. We take great pride in providing personalized service that comes from the heart and are disappointed that despite our efforts we were not able to deliver. Even though our concept is very much thought through and has proven to be appreciated by our guests over the last years, we were saddened to read that the quality of the food and some factors did not meet your expectations. What we have done with our team always apply healthy protocols COVID-19 and proved by certification by Indonesian government. Moreover, all of our staff are 100 % vaccinated. I am personally terribly sorry that we missed out on the opportunity to make this special occasion for you more memorable. Yet, your comments are noted, our team will continuously seek new and innovative ideas to make sure all the guests enjoy the Jeeva experience in different ways. With kind regards, Ricky
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Stayed here for 5 nights in May. We stayed in a pool villa. This is a quiet resort and is about an hour away from the airport. We arranged a pickup from the airport for 400k. The rooms are well kept and clean.
The biggest asset to Jeeva Klui are its staff. Dini, Ken, Windri and Yasa were fantastic and nothing was too much to do. Friendly every day with fantastic service. Food at breakfast and dinner were A la carte over looking the sea. This doesn’t get any better with the occasional turtle passing by. This is a chill out place for couples and if you want to rest and unwind this place could be for you. We used this as a base to travel to Gili T for a couple of nights. The hotel arranged this. As with any where in Indonesia I’m sure that a more competitive price could be obtained outside of the hotel. However, this ran smoothly with a door to door service, private car and boat both ways.
In general this is a well run resort but definitely for couples who want to relax with its main asset being it’s attentive staff with attention to detail and the beautiful location with the up most privacy.
Craig
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I spent five nights at Jeeva Klui. All the positive ratings of this resort are accurate and reflective of the physical beauty of the facility ie magnificent beach, inifinity pool, open air dining area, library, well appointed rooms, afternoon tea service. There is one restaurant which provides an excellent breakfast and a good range of options for lunch and dinner. They are also very flexible and will accomodate and dietary food preferences or requirements.
What stands out however is the staff. I choose not to name any one in particular because everyone from reception, dining room , beach services, cleaning and yard maintenance were genuinely welcoming and focussed on customer service.
HIghly recommend and hope to return next year!
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Date of stay: February 2020
Value
Location
Service
Room Tip:Â Beach front rooms have a terrific view and have option of ground floor or upper floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fathan Arif, General Manager at Jeeva Klui Resort
Responded 25 Mar 2020
Dear Estele, Thank you very much for your great review and spent five nights stay at our resort. Hopefully we can meet at Next time with "...All the positive ratings of this resort are accurate and reflective of the physical beauty of the facility ie magnificent beach, inifinity pool, open air dining area, library, well appointed rooms, afternoon tea service..." as you said. Best regard, Fathan
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The first half: The staff at the resort were incredible. This includes the chefs team, the housekeeping team and the amazing restaurant staff (Didi, Komong, Ken, Lenny, Firman). You made our stay so memorable. Thank you The second half: Reception staff are incredibly inept. From checking in our room was not ready at 2pm Our shower also did not work. When I said this isn't good enough for paying over 10million IDR she suggested I just stay in the room and not shower until tomorrow. This was booked for our honeymoon. She also didn't believe the shower was broken, so I told her to follow me and showed it. We got a free upgrade the night after (which looking at the rates was about 90% cheaper than my original booking)
Upon checkout the two ladies couldn't find the gowns in the room and made us feel like we stole them. They also did this with our old room key which they found. No apology given. Train your staff. It's not worth a 5*. You can get much better in Lombok
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gustu Mahardika, Manajer Umum at Jeeva Klui Resort
Responded 16 Feb 2024
Dear N J, Warm greetings from Jeeva Kklui Resort ~ Lombok island! Thank you for letting us know about your recent experience during your stay with us at Jeeva Santai Villas. We are very sorry that we did not live up to your expectations and did not live up to our own standards. We want you to know that we value your comments and will take whatever steps are necessary to ensure that some things are possible even when others are not. In the accommodation business, our reputation and success is built one stay at a time and your ongoing support is very important to us. We know that you have many choices of places to stay in Lombok and hope that you will give us another opportunity to serve you. Thank you again for taking the time to leave us a decent comment. Best regards, Gustu Mahardika Jeeva Resorts
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Dear Guest,
Amra Duplex Pool Villa is designed for the enjoyment of a family or a small group of close friends traveling together, the Amra Pool Villa can accommodate four people in one large two-story duplex with a multi-use ground floor suitable for living and sleeping space, as well as a master bedroom on the first floor.
for more information you able to contact via whats app to 08113810050.
Best regard,
ricky
We found the hotel restaurant to be very reasonable in pricing plus of high standard. Service unmatched also. Nearby restaurants will be inside of the other hotels which we felt were similar if not slightly more expensive. Additionally, you would need to drive to these other restaurants. The view from Jeeva Klui’s is top shelf. Hope that helps :)
Yes, you can go hiking in the Keravangan National Park. Entrance fee 100000 IRP is for foreigners and cannot be negotiated. Ver, quiet, lots of butterflies. Steep, slippery. For young people no problem. Take water with you.
There are more places to choose from in the Mangsit area.
PRICE RANGE
S$90 - S$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jeeva klui hotel mangsit
LOCATION
IndonesiaWest Nusa TenggaraLombokSenggigiMangsit
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
