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we loved the flair and atmosphere of the hotel, the building is historical and the location is perfect, the service was perfect as well, our car has been parked in a privat parking slot, all the staff is very frendly and helpful. The restaurant has...More
Lovely old building Rooms creaky old floor boards
Broken room furniture Backpacker type bedding and mattresses
Big TV inside smaller cabinet obscuring the screen
But the clincher was the dirty bathroom Shower screen that folds back had a line of grime which could have been...More
The bedrooms looked medieval & in keeping with the history of the hotel. But that doesn't mean comfortable. The room had 2 wooden chairs that creaked & a bench to sit on. Appalling bathroom - we've seen better standard in a 2 star hotel. The...More
Unfortunately, not a five star hotel. Maybe three stars.
Indifferent staff (when you can find someone to help you) who don't smile.
A below average breakfast
I felt like I could arrive, stay a week there and leave and no one would notice!
1 Thank fivestartraveller71
Response from Jan Hotels P, Manager at Hotel RuzeResponded 1 week ago
Thank you for taking your time and write your review regarding your stay at Hotel Ruze.
We are very sorry that the stay was not to your full satisfaction. Your comments are well received and would certainly help us to take necessary steps...More
This hotel is in a nice location and staff was nice but first room "suite" we reserved was hot and stunk. AC did not work. Had to downgrade to a another hot room which we were able to get AC working. However it leaked water...More
2 Thank Matt Z
Response from Jan Hotels P, Manager at Hotel RuzeResponded 2 weeks ago
We appreciate you taking the time to provide us with detailed feedback about your stay.
We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our...More
US$119 - US$301 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Spa Hotel in Cesky Krumlov
#4 Luxury Hotel in Cesky Krumlov
#6 Romantic Hotel in Cesky Krumlov
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from Jan Hotels P | Property representative |
for our hotel guests we have parking 250 - 300 m from our hotel.One parking space costs 340,-kč/1 day....Yu can drive with your car directly in front of the hotel and our porterage will drive with your car on... More
for our hotel guests we have parking 250 - 300 m from our hotel.One parking space costs 340,-kč/1 day....Yu can drive with your car directly in front of the hotel and our porterage will drive with your car on our parking place.
With kind regards,
Manager on Duty