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Hotel Thermal

194 reviews
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Traveller (162)
Room & Suite (226)
Dining (42)
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Overview
  • Excellent18%
  • Very good36%
  • Average25%
  • Poor10%
  • Terrible11%
Travellers talk about
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (194)Write a Review
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1 - 5 of 72 reviews
Reviewed 4 weeks ago

A bit used up hotel. In general, it is ok, but (1) reception staff was unwelcoming, and even rude; (2) rooms were a bit old and not properly cleaned; (3) parking is very narrow and packed. They have huge spa facilities, but if you are...More

Thank Alex B
Response from Tamara K, Ředitel prodeje at Hotel ThermalResponded 4 days ago

Dear guest, thank you for your review. Our hotel is trying to keep the high standard of services even the building itself is, as you mentioned, a bit used up. Happy to inform, we are waiting for the autumn 2018 to start the reconstruction of...More

Reviewed 4 October 2017

I visited in September 2017. Hotel is centrally located and everything is walking distance from hotel. Many people come in this hotel for Thermal treatment. It's room are ok but location is very good. I was there for only one night.More

Thank jogendrathakker
Response from Tamara K, Director of Sales at Hotel ThermalResponded 6 October 2017

Dear guest, thank you very much for your comment. Our location is very good – we are in the city center, directly at the colonnade zone with healing springs. I believe that you can come for longer relax or treating stay and enjoy Karlovy Vary...More

Reviewed 28 September 2017

Spent 7 days at Hotel Thermal. My first time to Karlovy Vary. The floor of the swimming pool and Jacuzzi was burnt and we knew after we went there. I liked my full board stay with treatment at the hotel. The variety of food is...More

Thank AidaBeirut
Response from Tamara K, Director of Sales at Hotel ThermalResponded 6 October 2017

Dear guest, thank you very much for your comment. I am happy that you enjoyed your stay. I believe that soon we can open our wellness center, which is now renovating after the fire situation. Next year we should star with the reconstruction and we...More

Reviewed 17 August 2017

I stayed at the hotel last year and loved everything about my vacation in Thermal. These year a fire destroyed the Spa. I came to KV two days after the fire. The reception of the balneo was chaoting. I stayed for two hours in line...More

Thank A- A
Response from Tamara K, Ředitel prodeje at Hotel ThermalResponded 7 September 2017

Dear guest, thank you very much for your review. The fire situation was unexpected for everyone. We are very happy that nothing happened to no one and nobody was hurt. After this fire situation, when 2 floors were totally damaged, we provided choices to all...More

Reviewed 12 August 2017

This was my worst experience ever! I rate this hotel a 2star hotel. During my stay at Thermal between 7/16/17-30/7/17, due to severe violations of fire regulations during installation of the sauna in the wellness center , sudden fierce fire started in the wellness center...More

2  Thank annagetsis
Response from Tamara K, Ředitel prodeje at Hotel ThermalResponded 7 September 2017

Dear guest, thank you very much for your review. The fire situation was unexpected for everyone. We are very happy that nothing happened to no one and nobody was hurt. I am really surprised about the situation you describe after the evacuation. Our staff was...More

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About
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Babysitting
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$57 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Karlovy Vary
#29 Spa Hotel in Karlovy Vary
#37 Luxury Hotel in Karlovy Vary
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$57 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Karlovy Vary
#29 Spa Hotel in Karlovy Vary
#37 Luxury Hotel in Karlovy Vary
Room types
Non-Smoking Rooms, Suites
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Traveller (162)
Room & Suite (226)
Dining (42)
Pool & Beach (32)
Amenities (85)
Family and Play Areas (1)
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12
Room Tips
"Ask the city view, not the mountain."
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"dont use the rooms on the top floor. You might have a pidgeon visit you."
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"River view room , higher category room"
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"See if you can get a room above the 10th floor for spectacular views of the city"
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