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Hotel Thermal

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159 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reviewed 2 weeks ago via mobile

This hotel is clean and excellent.Staffs are nice.Foods are great.Wifi is definitely strong.The view from the floor we have it's amazing.Just have a wonderful stay there.Better place to stay for a tour in Karlovy Vary.

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Helpful?
Thank Sally B
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Sally, thank you very much for your positive reply; I am happy that you enjoyed your stay. Wishing all the best, Tamara Klein, Director of Sales & Marketing

Prague, Czech Republic
Reviewed 4 weeks ago

Great location. right in the center. So easy to walk to Spa area or the town itself. The SPA area is for 20 people. Overtime we went there there was 40 people plus. SO you had to dodge people in the pool, and wait in lines to use sauna, steam room or jacuzzi. Rooms all well equipped but worn out...

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Helpful?
Thank elcid11cz
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, thank you very much for your review and notes about your stay. I am happy that you enjoyed your stay and was satisfied with our staff. As you mentioned, we will come soon to the reconstruction process and already now we are looking forward to results. We will be happy to welcome you than again. Best regards, Tamara...

Cairo, Egypt
Reviewed 14 October 2016

Rooms are convenient & enough for a spa stay. View from the room terrace is great. quality of food improved a lot. During our stay ( mid to end September 2016) there were several street & indoor concerts.

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Thank 20June1937
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, thank you very much for your review. I am happy, that you enjoyed your stay and liked our services. We will be glad to welcome you in our hotel anytime in the future again. Kind regards, Tamara Klein, Director of Sales & Marketing

Prague, Czech Republic
Reviewed 7 October 2016

This hotel has a long tradition and should bring sense of spa and glamour, but yet is just on the standard of 3 star hotel (not sure if this is really classification). It is centrally located and famous, we had a conference there, AC was not properly working, so the air in the room was usually heavy, but than the...

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Helpful?
Thank Skitnica13
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, dear Mrs. Slavica, thank you very much for your opinion and review. Your are trully right, the hotel needs the reconstruction. I am happy to confirm, that in 2017 we will start to reconstruct. AC and heating is based on elder technology (which is also part of the reconstruction) and it takes much more time to cool or...

Chelyabinsk, Russia
Reviewed 12 September 2016

Thanks to the whole Thermal team for an awesome holiday!!!! It was my first stay in your hotel and I really enjoyed it. Hotel The hotel is easy to find. It may not be the prettiest building in Karlovy Vary but the restaurant, the floors -1 and -2 and the hall are pretty. Room Sorry, but not my kind of...

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Helpful?
Thank jleontjeva
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Leontjeva, thank you for your positive review, all our staff really appreciate it. Such nice words motivate us to keep doing our job well. I wish you to have only such positive stays wherever you will travel. Wishing you a nice day, Tamara Klein, Director of Sales & Marketing

London, United Kingdom
Reviewed 5 September 2016

There's a time in many people's travelling life that they grow tired of cramped hotels with natty wooden furniture and chintzy decor and limited provision at breakfast. Enter the Hotel Thermal. This is an impressive example of Socialist architecture providing spacious environments and uncluttered space with clean lines. It would fit in well to any Gerry Anderson landscape and its...

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2Thank morska
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, thank you for sharing your nice and lovely described experience of your stay in our hotel. I am very happy that you were satisfied with your room and services, having during your stay. Even the hotel doesn´t look so nice and doesn´t pass to other buildings at the colonnade; we are providing the best services. Next year we...

London, England
Reviewed 28 August 2016 via mobile

The strident building of the Hotel Thermal provides a reminder of an important slice of Czech history just as much as the surrounding 'dolls houses.' It was a pleasure to stay here and experience its spacious, airy restaurant and beautiful views up and down the steep valley. It is very much a serious Spa hotel with many treatments available although...

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2Thank Lilol
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Lilol, thank you very much for your nice and positive review. I am very happy that you enjoyed your stay, tried our treatments and was really satisfied with our staff. I believe you will choose our hotel for your next stay again. In 2017 we are planning the reconstruction, so I am sure that you will like it...

Reviewed 17 August 2016

One of the highlights I will always remember is swimming outside in Mid February, when there is snow everywhere. The steam everywhere... It is worth trying, for sure! However, the changing room is rather small with many clothing cells and many people changing their clothes around you, that's a tiny minus...

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Helpful?
Thank Ammy W
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Ammy, thank you for your lovely description of the outdoor pool area. You are very right, that it was really amazing. Now the whole area of the outdoor pool including clothing cells and building by the pool are waiting for the reconstruction. Wishing you all the best, Tamara Klein, Director of Sales & Marketing

London, United Kingdom
Reviewed 16 August 2016

Some of the reviews from others give the impression the hotel is dingy and staff bad mannered. I found it pretty reasonable. The refurbished rooms are comfortable. The inside pool is really good, and there is a good steam bath and sauna also (be sure to notice that there are two saunas, one for a single person, and one for...

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Helpful?
Thank JimKillock
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mr. Jim, thank your comments and option regarding your stay in our hotel. Every hotel has positive and negative reviews: reviews are very personal and one small mistake or misunderstanding can make the worst review as well as any small positive thing can change the stay to very lovely and the best. We are already now looking forward to...

Paris, France
Reviewed 16 August 2016

One of the Worst hotels in the world with arrogant staff, unprofessional people and a dictatorship management that is more suitable to a penitentiary than a hotel. One of the Bad touristical image of Tchech Republic. A real Rip Off ! And no one or No place to complain in a country where the communist dictatorship mentality and behavior is...

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Helpful?
Thank willca99
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, first of all allows me to thank you for your review. I am very sorry if you were not satisfied with any of our services. Please kindly contact me directly at klein@thermal.cz regarding your stay. It seems that everything was really wrong, but telling the true, I had no any information about any clients staying in our hotel...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Thermal

Address: I. P. Pavlova 2001/11, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: $99 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Thermal 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Thermal Hotel Karlovy Vary
Hotel Style:
#3 Casino Hotel in Karlovy Vary
#23 Spa Hotel in Karlovy Vary
#29 Luxury Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Thermal staff and other travellers.
4 questions
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Questions? Get answers from Hotel Thermal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get a room above the 10th floor for spectacular views of the city”
 of 5 bubbles elcid11cz, 6 Nov 2016 | Read review
“Choose city view rooms”
 of 5 bubbles 20June1937, 13 Oct 2016 | Read review
“Ask for a balcony ..higher floors are better”
 of 5 bubbles morska, 5 Sep 2016 | Read review
“Ask if the room has been refurbished”
 of 5 bubbles JimKillock, 16 Aug 2016 | Read review
“Good Luck in trying to find a good room! All Noisy and no Air Conditionning Units.”
 of 5 bubbles willca99, 15 Aug 2016 | Read review
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