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Gala Hotel Excelsior

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Gala Hotel Excelsior
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57 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Reviewed 24 August 2016 via mobile

We liked this hotel, clean and good rooms,food variation on breakfasts, always got a hot water,good location. Wifi not working in the room, not at all. The price not cheap but not too heavy,OK for our opinion.

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Helpful?
1Thank Xranitel1
Marian_R274703, Manažer at Gala Hotel Excelsior, responded to this review

Dear Guest, Thank you for your feedback on your recent stay at our hotel, we are pleased to hear that your experience was a positive one. We strive to give all our guests the very best experience possible and continuously work to improve the training of our staff so we can provide the highest standard of services. Sincerely Iva Ruzickova...

Reviewed 8 January 2016

A lovely hotel with fantastic location in the town centre, stylish rooms and very kindly staffers. I want to recommend the Churchill's Pub & Restaurant with the delidelicious meals. Be sure to come again ...

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Helpful?
1Thank Anthony J. H
Marian_R274703, Manažer at Gala Hotel Excelsior, responded to this review

Dear Anthony J., thank you for your valuable and positive feedback. We hope you choose to stay with us again in the near future as we would love to welcome you back!

Cheb
Reviewed 10 October 2015

The Excelsior belongs to the best hotels I have ever seen. From check-in till check-out, absolutely perfect! Room division absolutely 1+. Breakfasts and dinners were fine. Spa and wellness - very friendly staff. Thank you. Me and my family look forward to next visit in Mariebad and the hotel Excelsior.

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Helpful?
Thank Anna L
Marian_R274703, Manažer at Gala Hotel Excelsior, responded to this review

Dear Anna, thank you for your feedback on your recent stay at our hotel, we are pleased to hear that your experience was a positive one. We strive to give all our guests the very best experience possible and continuously work to improve the training of our staff so we can provide the highest standard of services.

Prague, Czech Republic
Reviewed 8 October 2015

The best hotel in Marienbad .Cleanliness, clean air, beautiful views all around, excellent service and a sauna . a little disappointed that in the sauna had to pay extra . very comfortable and always free parking

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Helpful?
Thank Andrii V
Marian_R274703, Manažer at Gala Hotel Excelsior, responded to this review

Dear Andrii, thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back!

Cheb
Reviewed 23 November 2013

Accomodation was wunderful, I´d like it very much. Servis was excellent, breakfast was one of the best start of my day. The view from our apartment was very nice and charming, because we can see whole town Mariánské Lázně. Accomodation and services in this hotel I can recommend to all your future guests.

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Helpful?
Thank Anna L
Marian_R274703, Manager at Gala Hotel Excelsior, responded to this review

Dear Guest, a huge thank you for this fantastic review of your stay with us last weekend. I am truly delighted at these comments and really pleased that you enjoyed your break with us. I have already shared your very kind words with the team here who are equally pleased. Thak you once again and we very much look forward...

Brussels, Belgium
Reviewed 25 July 2013

I would like to thank to hotel and all the staff! I was there with my girlfriend and we enjoyed our tim e very much! Very nice hotel, very nice, big room, also common areas are really nice. Staff was very helpful and kind, food delicious... Hotel is in very centre of Mariánské Lázně, very near to main collonade and...

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Helpful?
Thank MichaelLog
Marian_R274703, Director of Sales at Gala Hotel Excelsior, responded to this review

Dear Guest, Thank you for your compliment survey regarding your stay. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Best regards Marian Rapac Cluster Director of Sales

Prague, Czech Republic
Reviewed 12 July 2013

We had a great time in charming and historic hotel Excelsior which is located very close to town centre and not far from the main train station. All hotel was very clean, staff very helpfull and polite, giving us a great service all the time.We got a room also with balcony and beautifull view to romantic park. Everything worked, lots...

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Helpful?
2Thank Miriam M
Marian_R274703, Manager at Gala Hotel Excelsior, responded to this review

Dear Miriam, Thank you very much for your positive feedback following your recent stay at the OREA Hotel Excelsior. I am delighted to hear you enjoyed your romantic stay in every detail. All your comments are very valuable for me and it will be my pleasure to share them with all the members of our hotel team. I do hope...

Bratislava, Slovakia
Reviewed 27 June 2013

Hotel Excelsior fully exceeded my expectations and great thanks to the STAFF for making my stay such a wonderfull experience. People in each deparment are very pleasant and friendly. They go out of their way to make the customer happy. Hotel breaths with history and takes you to the past. It is amaizing how gently they blended Old-World elegance with...

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Helpful?
Thank HanaK79
Marian_R274703, Director of Sales at Gala Hotel Excelsior, responded to this review

Dear Guest, Thank you for your recent review and that you really enjoyed yourself in Mariánské Lázně. Like many older historic buildings we do have a many various rooms and room types. I am pleased you found all our staff friendly and good. In Mariánské Lázně nowadays this is a great compliment and we look forward to welcoming you back...

Miami, Florida
Reviewed 19 June 2013

This year I happened to stay in hotel Excelsior, the part of Orea group in Marianske Lazne. I was very pleased with everything. The personnel are very friendly. Spa services are provided right in the hotel, you don't have to go anywhere. Especially I would like to distinguish people who took care of me with medical spa treatments: senior nurse...

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Helpful?
1Thank milraisa
Marian_R274703, Director of Sales at Gala Hotel Excelsior, responded to this review

Dear Ms. Milraisa, Thank you for your compliment survey regarding your stay. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Best regards Marian Rapac Cluster Director of Sales

Prague, Czech Republic
Reviewed 19 June 2013

Booked this property for my parents, apart from the location, which is fantastic, close to every main restaurant and sight, I would love to greet the staff, very professional! The room was also very spacious and nicely furnished. Hope to come back myself!

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Helpful?
Thank tomy565
Marian_R274703, Director of Sales at Gala Hotel Excelsior, responded to this review

Dear Mr. Tomy, Wow is all I can say about your review. I thank you for all the kind words and time to write a review about our hotel. This is what we strive for: complete guest satisfaction and I am happy to see we did so with you. Our staff enjoys hearing how positive a guest stay was and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Greco-Roman-style 19th Century Hotel set in central location, 2 km from train station. ... more   less 

Additional Information about Gala Hotel Excelsior

Address: Hlavni trida 121/46, Marianske Lazne 353 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Marianske Lazne
Price Range: $112 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gala Hotel Excelsior 4*
Number of rooms: 64
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Hotel Style:
#13 Spa Hotel in Marianske Lazne
#17 Luxury Hotel in Marianske Lazne
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Questions & Answers

Questions? Get answers from Gala Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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