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Sheraton Prague Charles Square Hotel

1,655 reviews
#144 of 646 Hotels in Prague
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Traveller (487)
Room & Suite (368)
Dining (69)
Overview
  • Excellent44%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(82 reviews)
“spg platinum”(18 reviews)
“duplex suite”(19 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
5.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,655)Write a Review
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Traveller rating
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506
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All reviewsthe club loungespg platinumduplex suiteold townrooftop barminute walkbusiness hotelan upgradehotel carcoffee machinedecent hotelpublic transportationmain attractionsczech republicbeautiful citytram stopyogurt
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1 - 5 of 1,178 reviews
Reviewed 1 week ago

Really nice clean room, lovely bathroom.Breakfast was limited enough but will always find something you like, walking distance from main Prague central. Staff very friendly and always there to help. Big hotel, alot use for business tripsMore

Thank Phonegirl12
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear Phonegirl12, Thank you for sharing your your kind feedback with us. I am very happy to hear that we have made your stay a memorable one and that you were pleased with our customer service overall. Thank you for being our guests and we...More

Reviewed 1 week ago

An old landmark hotel within a walking district. Our room was spacious and comfortable. Friendly and helpful staff. Nice and delicious breakfast included in our booking. A variety of shopping areas, restaurants and some attractions are within walking distance.More

Thank weekender714
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear weekender714, Thank you for taking your time to share your kind review with us. I am more than happy to hear that you have found the location of our hotel convenient and that you have found our rooms nice. With a mission to provide...More

Reviewed 2 weeks ago via mobile

You can't go wrong with Sheraton, this is no exception, the whole experience is amazing, luxurious lobby, concierge, bar, restaurant. Rooms have large space and beds super comfy. Breakfast is charged extra (a bit overpriced for what you get ~€23) if you bring a 2nd...More

Thank Jasiel M
Response from adiepoldova, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 2 weeks ago

Dear Jasiel M, Thank you for sharing your experience with us about your recent stay at Sheraton Prague Charles Square Hotel. I am more than happy to hear we have met your expectations and that you have loved our hotel overall. I am glad that...More

Reviewed 2 weeks ago

Staff very good, treats you like family, This was my 3rd stay at this hotel, and I will return. The breakfast is very good, egg omelet bar and a verity of food. The club lounge is stocked with great food and drinks,More

Review collected in partnership with this hotel
Thank garycA9709SR
Response from adiepoldova, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 2 weeks ago

Dear garycA9709SR, Thank you for your kind words. I am more than proud to hear that my colleagues treated you like a family and made your stay a pleasant and a memorable one. I will definitely pass on your kind feedback with them in order...More

Reviewed 2 weeks ago

I am a Platinum SPG member and I decided to spend the Christmas holidays with my girlfriend in this hotel in Prague. Among the different Sheraton I had the pleasure to try over the years, this one as definitely some point of improvement. 1. Breakfast...More

Review collected in partnership with this hotel
Thank Fabio Giacomo S
Response from adiepoldova, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 2 weeks ago

Dear Fabio Giacomo S, Thank you for taking your time to share your experience about your recent stay at Sheraton Prague Charles Square Hotel. I am sorry to hear we didn't meet your expectations during your stay. As a part of Platinum membership benefits, our...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$125 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Prague
#90 Business Hotel in Prague
#123 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Prague
#90 Business Hotel in Prague
#123 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (487)
Room & Suite (368)
Dining (69)
Hotel & Grounds (337)
Bathroom (44)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Nearby
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square
represents the most frequent and buzzing crossroads of
the city. The National Museum in the upper part of the
square watches over your spending spree in countless
shops and retail stores lining the entire square,
which ends at Na Příkopě, the most famous shopping
street. When tired or broke, you can explore the
city's underpasses, which can take you to the Old Town
...More
Questions & Answers
Ask a question
Grace B
8 December 2017|
AnswerShow all 9 answers
Response from Jürgen S | Property representative |
Dear Grace, this depends on the kind of kitchen you prefer and if you prefer fine dining, international, local or a different kind of kitchen. Our concierge George and Claire will be happy to assist you with... More
0
Votes
Google Translation
Grace B
29 November 2017|
AnswerShow all 11 answers
Response from Jürgen S | Property representative |
Dear Grace, The Christmas market on Namesti Miru is two tram stops away. It is cozier than the big ones in the city center. The one in the city center are 5 - 15 minutes walking. Depends on which one you prefer. Best... More
1
Vote
Google Translation
sken1984
10 November 2017|
AnswerShow all 10 answers
Response from Jürgen S | Property representative |
Dear Sken1984, there are several options to get to our property. The easiest way is to take a hotel limousine, taxi or uber right infront of the airport. The cost is around 600 - 800 kc. Public transportation is also an... More
0
Votes
Room Tips
"The staff needs to make sure everything in the rooms are in good working order..."
Read review
"If offered, upgrade to club level for access to the lounge! Food and drink available all day long!"
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"I would like to recommend 605 room number."
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"The bed is very big and confortable. The bathroom is very big too."
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