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Plaza Alta

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445 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Glasgow, United Kingdom
Reviewed 14 February 2017

Hotel was lovely. Mexican restaurant on site - food delicious. Hotel very handy for tram links. Hotel staff very pleasant and helpful. Reception staff were able to book us on a night cruise and dinner and also able to buy tram tickets from them. Would certainly be back and would recommend this hotel.

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Helpful?
Thank linda f
Reviewed 3 February 2017

Two out of four day stay the hot water was not running. I mean the staff was emphatic, explaining that there is a big group of people, but it was just about it. Not enought hangers in the wardrobe and leaking iron. I will not make this choice again

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Helpful?
Thank Marie P
Jalta_Hotel, Generální ředitel at Plaza Alta, responded to this review

Dear Marie P, Thank you for sharing your experience. We are very sorry that you had a disappointing experience at our hotel. We will do our best to improve the mentioned inadequacies and you can count on our entire team to exceed your expectations on your next visit. Best regards, Daniel Řepa General Manager

Mokopane, South Africa
Reviewed 29 December 2016

Hotel in quiet area with easy tram access to old city centre. Comfortable rooms with complimentary Wi-Fi. Dinner was a typical tour group menu which could have been better. Breakfast was good. Value for money. Not much to do in surrounding area.

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Thank amclean2016
Stockholm, Sweden
Reviewed 29 December 2016

Before arrival, I sent the hotel an email and they answered very fast and upgraded my room for free of charge to a family room despite we were in the Christmas season. On the hotel website, there is a valuable file how to reach the hotel from several places and via several routes which was great. During our stay, we...

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Thank Ibrahim E
Prague, Czech Republic
Reviewed 31 October 2016 via mobile

I use this hotel since 1994 about 10-12 times per year and have seen all the changes with owner, reconstruction after Prague was flooded and also the latest one when rooms getting new face lift. Hotel is super when it comes to price, and level of rooms and quality of services. Staff always helpful both reception and restaurant. I would...

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1Thank Pepasved
Bournemouth, United Kingdom
Reviewed 18 October 2016

I was recently lucky enough to be treated to a holiday in Prague and we stayed in this hotel. Cannot fault the staff who all seemed helpful, informed and also probably very accepting of the lack of Czech of I would say 95% of its customers. Across the road from a Tram stop and these run really frequently but the...

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Thank Pollance
Windsor, United Kingdom
Reviewed 15 October 2016

This hotel is out of town, but has a tram line just outside and a metro station 5 minutes walk down the road. There are a few shops opposite the hotel for drinks etc. The hotel itself is clean, the room is ok, we stayed in an executive room which had tea and coffee making, a clean an reasonable sized...

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Thank Dillydodo
Vienna, Austria
Reviewed 7 October 2016 via mobile

This hotel was really nice, by metro only 10 min. to old town. Very quite and clean hotel, breakfast was OK, rooms modern and nice, minibar quiet expansive. Garage places available, hotel stuff friendly and very helpful.

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Thank Robsen7
Jalta_Hotel, General Manager at Plaza Alta, responded to this review

Dear Robsen7, thank you very much for choosing the Plaza Alta Hotel for your stay and for taking time to post this review. We are glad to hear that you have enjoyed our location and the service provided by our staff, your kind words mean a lot to us. We are looking forward to welcome you in our hotel in...

Limassol
Reviewed 27 August 2016

Hotel is out of town but it is on a tram route so not too much of a problem getting to the main sights. The front desk was helpful and you could buy your tram tickets from them. The room was functional, and the beds comfortable, with tea and coffee making facilities but these were never replenished in our four...

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Thank BernieLimassol
Reviewed 18 August 2016

This is a decent hotel. The rooms are clean yet very tight. The thermostat is fixed so that the AC, like many so called "4-star" hotels can only cool you to a certain degree but fortunately it has not been a hot summer. The staff are somewhat friendly depending on who is there at the reception. The restaurant staff are...

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Helpful?
Thank Bahman S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfortable Multistory Hotel situated in quiet residential area; 1 km to Exhibition Ground; 4 km to downtown; 17 km to airport. ... more   less 

Additional Information about Plaza Alta

Address: Ortenovo namesti 1086/22, Prague 170 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 7
Price Range: $69 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plaza Alta 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Prague
Prague Best Western
Hotel Style:
#204 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Alta staff and other travellers.
8 questions
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Questions? Get answers from Plaza Alta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lifts are available as there is a number of floors.”
 of 5 bubbles lindaf938, 14 Feb 2017 | Read review
“Would not recommend this hotel for tourists, as it will spoil the holidays”
 of 5 bubbles PurviV, 15 May 2016 | Read review
“I always request a room at the end of the hall so that no one passes by the room, it worked this time as well. Room 315 was very quiet”
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 of 5 bubbles lenas734, 7 Dec 2015 | Read review
“Floor 4, Room 412”
 of 5 bubbles angelbrown23, 5 Dec 2015 | Read review
“biggest rooms are on the front corner, don't dare be late checking out.”
 of 5 bubbles allans876, 11 Oct 2015 | Read review
5 of 5