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Vienna House Diplomat Prague

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1,398 Reviews from our TripAdvisor Community

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Showing 700: English reviews
Devon
Reviewed 28 January 2013

My boyfriend and I managed to stay here for one night as I redeemed a voucher from Groupon; 1 night stay for two people with breakfast for only £70/80. It was brilliant! the staff were lovely,, helping us with directions to the zoo, we could leave our backpacks in the luggage room while we waited to check in, the rooms...

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Thank EleanorJDevon
Mitcham, surrey
Reviewed 14 January 2013

My wife and I returned to this hotel this month (January 2013) for a second visit. It has got even better since we last visited. The hotel is ideally situated at the Western end of the Metro system - the metro entrance is only 50 yards from the hotel and gets you into Mustek in the centre of Prtague in...

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1Thank DerekPMitcham
ringwood hampshire
Reviewed 12 January 2013

The Diplomat Hotel - very welcoming and well organised. Rooms clean and very nicely presented.... roomy..... Hotel is situated close to underground line to centre of Prague...trams outside . Gala Dinner for New Year was great, well attended and fun. Would recommend hotel for its quieter location.

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Thank june j
Dubai, United Arab Emirates
Reviewed 6 January 2013

Unfortunately, Diplomat Prague was a disappointment, or perhaps I expected so much more from place like this. On the good side, check-in person was very friendly and professional and made me feel welcome and excited about the place. Excitement unfortunately disappeared after entering the room. Small space, instead of king bed, two small ones pushed together, for some reason…duvet was...

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2Thank martinmatousek
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Sir, I would like to thank you for sharing your feedback about your recent stay at the Diplomat Hotel Prague with us and future guests. All comments we receive are taken extremely seriously, and I can assure you that the points mentioned in your remarks have already been shared with the management team so that we can continuously improve...

Toronto, Canada
Reviewed 4 January 2013

The main advantage of this hotel is that it is easy to get to from the airport and that it is on a subway line - three stops to downtown (you can get tickets at the reception). Another advantage is that it is big and you can have conferences there. The breakfast buffet is good. The rooms are quite stark,...

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1Thank Robert155019
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear guest, thank you for your constructive feedback about your recent stay at our hotel. We really appreciate all comments from our valued guests as they help us to focus on areas of improvement. I am very happy to learn that you found our Diplomat hotel to be ideally located. In regards of your comments about the lack of newspapers...

Stroud
Reviewed 30 December 2012

I stayed here with my friend for 3 nights on a Groupon voucher specifically for the Xmas markets. The hotel is very well situated i.e close to the Airport (119 bus which stops directly outside the hotel) and a metro station is also immediately outside, 3 stops and you are in the heart of Prague. Check in was extremely efficient...

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3Thank FeetDoTravel
Pretoria
Reviewed 11 December 2012

I stayed here for business in November and December combined with a conference. The hotel was acceptable and conference facilities good (except for sound that carried through from the conference hall next door to our meeting room). BUT, On departure the invoice was wrong and when questioned I was told that was all that was showing on their system (I...

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2Thank Roderick M
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Sir, thank you for your constructive feedback about your recent stay at our hotel. We really appreciate all comments from our valued guests as they help us to focus on areas of improvement. I sincerely apologise for the problems you encountered and thank you for bringing these matters to my attention. I personally investigated a billing issue mentioned in...

Liverpool, United Kingdom
Reviewed 8 December 2012

My husband and I visited for a long weekend. We were in a superior room on the eighth floor. The concierge Martin was very helpful and gave us a few tips for visiting Prague. The hotel is easy to get to from the airport. Get on a 119 bus and it takes you directly outside (it takes between 20 -...

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4Thank HelGriff
Leicester
Reviewed 4 December 2012

I went with my Wife and 10 Year old son for a total of seven nights in July . They provided extra bed in room at no charge. The hotel was beautiful inside and from outside. The Breakfast was fantastic with so much choice. The city of Prague has many nice scenery, also public transport is so efficient. I hope...

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Thank Nilesh P
Calgary, Canada
Reviewed 25 November 2012

My friend and I stayed at The Diplomat for 2 nights in November. We were part of a larger tour group. I found the rooms tiny and outdated. The rug was dirty and stained and the dusty rose chairs in need of updating. All of the electrical appliances were very dated - maybe 50's or 60's vintage. Could have been...

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1Thank chloe4245
Diplomat011, General Manager at Vienna House Diplomat Prague, responded to this review

Dear guest, I would like to thank you for sharing your candid feedback about your recent stay at Diplomat Hotel Prague with us and future guests. We really appreciate feedback from our valued guests as they help us to focus on areas of improvement. All comments we receive are taken extremely serious, and I can assure you that the points...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vienna House Diplomat Prague Restaurant
Vienna House Diplomat Prague Restaurant
Cuisines: European, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The 4-star Diplomat Hotel Prague is one of the largest hotels in Prague. It is renowned for its excellent conference and event facilities. Surrounded mainly by diplomatic residences and its location close to Prague castle, to the historical city centre and to the international airport, the hotel constitutes the perfect place for business as well as individual city travellers. ... more   less 

Additional Information about Vienna House Diplomat Prague

Address: Evropska 370/15, Prague 160 00, Czech Republic (Formerly Diplomat Hotel)
Region: Czech Republic > Bohemia > Prague > Praha 6
Price Range: $57 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Diplomat Prague 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Diplomat Hotel Prague
Golden Tulip Prague
Hotel Style:
#140 Business Hotel in Prague
#178 Luxury Hotel in Prague
#203 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Diplomat Prague staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to metro station...”
 of 5 bubbles 860rashids, 14 Nov 2016 | Read review
“Ask for a room in a quiet part of hotel if you are a light sleeper”
 of 5 bubbles annemarielisalouise, 31 Oct 2016 | Read review
“In some rooms the floor carpet needs redoing-it is too wrinkled and feels likes it badly needs to be yanked out and glued back properly!”
 of 5 bubbles 29edgark, 28 Oct 2016 | Read review
“Rooms facing front of hotel, south facing, are best.”
 of 5 bubbles ausdavid2016, 3 Oct 2016 | Read review
“large rooms”
 of 5 bubbles violaa919, 18 Sep 2016 | Read review
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