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Hilton Prague Old Town

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#132 of 670 Hotels in Prague
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Hilton Prague Old Town
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4,568 Reviews from our TripAdvisor Community

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Showing 3,297: English reviews
Wien, Austria
Reviewed 6 October 2015

Most pleasant experience all around. Friendly and helpful staff, clean rooms and good food. Good location and easy access to attractions. There is nothing negative to say about this stay. We would definitely recommend this hotel and we will return in the future

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Alfred S
Marketa S, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Thank you for choosing Hilton Prague Hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation! We very much appreciate your kind words praising our staff, rooms and food. Our hotel aims to provide a truly unique experience, as we are thrilled that we were able to exceed your...

Hagerstown, MD
Reviewed 6 October 2015

A pretty typical Hilton Hotel and very American tourist centered. We stayed in the upper level and had access to the 8th floor lounge which offered breakfast as well as complimentary beverages and snacks in the evening. Although nice to have, it was usually very crowded and did not offer ample space for all those who were able to take...

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Helpful?
Thank AKHHagerstown_MD
Marketa S, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued as we really appreciate your comments regarding our customer service. It is pleasure to read that you found the breakfast served in our hotel terrific and the location easy walking to historical centre. Nevertheless, I truly regret that due to busy...

Williamsburg, Virginia
Reviewed 5 October 2015

There are two Hiltons in Prague. The older, smaller one has a much better location. This larger, newer Hilton is lovely, but it is a hike to the Old Town and the sights of the city. Service was friendly and the desk staff is fluent in English. The included breakfast is good, the concerned helpful, and the elevators are efficient....

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Helpful?
Thank Crcb
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Thank you for sharing your positive and constructive feedback as these will certainly assist us to maintain or improve where necessary. Please allow me to also mention that a Duty Manager is available in our hotel 24/7 for providing an immediate assistance on spot, therefore I do regret we were not made aware about your concerns during your stay as...

Bucharest, Romania
Reviewed 5 October 2015

nice hotel (i think it's new), open lobby with 24h caffebar, good food at breakfast, gym well equiped, very clean pool, interest in their customers, a lot of facilities for the most demanding, nice people

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Helpful?
Thank horacescu
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

I was delighted to read that you had relaxing stay with us. I was happy to read that you enjoyed all of our facilities especially our dining options. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another excellent stay. Kind regards, Emmanuel Baleba Guest Relations Manager

northern Virginia
Reviewed 4 October 2015

Impressed by the handsome man who came to greet us with a hearty welcome as we checked in at the Hilton our last night in the city after land tour in Budapest, Vienna, & Prague. Truly the best welcome we ever received at any Hilton property. Amazed our room had a chocolate box with chocolates inside as a treat! This...

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Helpful?
Thank GingkoGirl
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Your kind words are very much appreciated and the Hilton Prague Team is greatly encouraged by your comments. It is always a pleasure to read how the service culture we strive to create is also noticed by our guests. We are glad to learn that your stay provided you an amazing experience Please let us know when you plan to...

Murfreesboro, Tennessee
Reviewed 2 October 2015

The Hilton Prague was the hotel Viking made the arrangements for us before our cruise. It was lovely and everyone at the hotel was so kind to us. We had made arrangements for a dinner cruise in Prague that night with hotel pickup. We knew the driver was there; but could not find him. The hotel manager made sure he...

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Helpful?
Thank MAR204
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Your wonderful comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I look forward to welcoming you back to our property. With my warmest regards, Emmanuel Baleba Guest Relations Manager

Debrecen
Reviewed 1 October 2015

My room was noisy. It did not disturb my sleep but much more then in hotels in this rate. My experience on breakfast was contraversal. The first one was perfect with fast service.The second morning I got my tea after finishing my (not short) breakfast. The beds were comfortable. The gym is well equiped but the treadmill eas really noisy.

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1Thank Saumyana
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Many thanks for sharing your review and I am pleased to know that you overall enjoyed your stay. I also appreciate for sharing your experiences. The series of points you mentioned were unfortunate and please accept my sincere apologies for the experience. Nevertheless, I regret, that we were not made aware of your dissatisfaction during your stay, as a Duty...

Reviewed 1 October 2015 via mobile

Hilton is one of my favourite hotel. The 5 star hotel with the lux lobby and international complete breakfast. With the nice view from room. Really like it.the location is the city of Prague.the building is new.

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Helpful?
Thank yenny h
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

I am happy to hear that you had a relaxing stay with us. I am thrilled to hear that we your stay was up to your expectations. We hope to welcome you back real soon! Yours sincerely, Emmanuel Baleba Guest Relations Manager

Miami, Florida
Reviewed 1 October 2015

It is a short walk from the main square but the included breakfasts are lavish and excellent and the rooms are very good. Wifi is free only if you join Hilton Honors, which you can do online and start using it immediately. I have stayed there twice and prefer it in Prague.

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Helpful?
Thank William D
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

I was delighted to read that you and your partner enjoyed your overall stay at the Hilton Prague Hotel. Our team is committed to ensuring that every guest is happy and strives to meet their expectations. Please let us know when you plan to visit us again, we would be very happy to welcome you and your partner back for...

Pittsburgh
Reviewed 30 September 2015

This is a very nice, fancy and expensive hotel. Staff is not friendly. The concierge had the opportunity to help us get to church/mass, and didn't help. I was denied a Hilton Honors benefit (free wifi). The restaurant is very expensive. Walk a couple blocks to a local bar/restaurant. Prices are double what you can find out the door.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Chuck V
EmmaB B, Guest Relations Manager at Hilton Prague Old Town, responded to this review

Thank you for sharing your experience following your stay at the Hilton Prague. I was disappointed to learn, that the enjoyment of your stay was marred by the shortcomings you experienced as you described in your comments. Regarding the in room Wi-Fi, please note that the internet in the room is complimentary for all the HHonors members when booking directly...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cloud 9 Sky Bar & Lounge
Cloud 9 Sky Bar & Lounge
Cuisines: Bar, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Prague is a perfect base to discover the beauties of Prague. It is located within walking distance to the city centre full of local attractions, shops and a lively night scene. Hilton Prague houses 3 restaurants and 2 bars including the 24-hour Cafe Bistro, CzecHouse Grill & Rotisserie with modern international cuisine and Czech specialties, offers panoramic views from its award-winning Cloud 9 Sky Bar & Lounge, the Zest Bar and 24-hour Room Service. Every morning you can enjoy a rich buffet breakfast at Atrium restaurant. All rooms provide high-speed internet access, with a choice of a wired or wireless connection (Fee applies). A state-of-the-art fitness centre with cardiovascular machines, an indoor swimming pool and a spa centre are at your disposal. Massages are available as well. This hotel offers 37 individual conference and meeting rooms as well as Congress Hall and a Hilton Grand Ballroom, the Hilton Prague Czech Republic hotel is the perfect choice to host any event, whether for business or pleasure. Hilton Prague Hotel was awarded: WORLD TRAVEL AWARDS 2015 - Czech Republic's Leading Hotel 2016 BUSINESS TRAVELLER MAGAZINE AWARDS 2016 - Best Business Hotel in Eastern Europe 2016 TRIPADVISOR CERTIFICATE OF EXCELLENCE 2016 - Certificate of Excellence, 6 years in a row BUSINESS DESTINATION TRAVEL AWARDS 2015 - Best Business Hotel, Czech Republic 2015 TTG TRAVEL AWARDS 2015 - Best Business and Congress Hotel in Czech Republic ... more   less 

Additional Information about Hilton Prague Old Town

Address: Pobrezni 1, Prague 186 00, Czech Republic
Region: Czech Republic > Bohemia > Prague
Price Range: $175 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Prague Hotel Prague
Hilton International Prague
Prague Hilton International
Hilton Hotel Prague
Hotel Style:
#24 Spa Hotel in Prague
#60 Business Hotel in Prague
#80 Family Hotel in Prague
#102 Romantic Hotel in Prague
#113 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Prague Old Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Try for close to the lift”
PaulRaby, 19 Apr 2017 | Read review
“good location”
17avr2012, 5 Apr 2017 | Read review
“Avoid staying in this hotel”
561helenaa, 18 Mar 2017 | Read review
“Make sure you get reservations, the place fills up fast.”
Wdmcn, 18 Mar 2017 | Read review
“Ask for a room on the elevator side.”
395terryc, 13 Mar 2017 | Read review
5 of 5