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Carol

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#223 of 672 Hotels in Prague
Certificate of Excellence
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1 room 2 adults 0 children
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Carol
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215 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Reviewed 6 days ago NEW

We were recommended to this hotel by a business colleague during our visit to Prague. We probably would not have chosen this place otherwise, because it's a little far from the "beaten track" in Prague. It was a wonderful hotel, with friendly and attentive staff, which is not always the case in Prague. It was during a cold snap, and...

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Thank Amy B
Reviewed 1 week ago

Excellent hotel in Prague. I wanted a decent hotel at a reasonable price this Easter and Carol proved to be a good choice. Not very far from the centre taking the metro, quiet, clean with all facilities (shower, Wifi, TV). The breakfast was surprisingly good for our diet requirements and included in the price. The room they gave us was...

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Thank Maria O
Liverpool, United Kingdom
Reviewed 1 week ago

Very clean room, breakfast excellent for everyone, lots of choice. The breakfast staff worked really hard to keep the food flowing and tables clean. Nice pool which was free. Hotel safe was good and only a deposit required to use it. The bar was reasonable prices with a friendly atmosphere. Close to the metro and nice restaurants, wish I had...

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Thank wilsonduffy
The Netherlands
Reviewed 26 February 2017

We had a perfect stay in the family room 2 years ago. What makes the room so perfect is the fact that you have 2 bedrooms, connected with a hallway and bathroom. This makes it an ideal holiday with children. The hotel is very clean, the staff is friendly and both the breakfast as a dinner in the hotel restaurant...

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Thank SabinavanRijsbergen
Reviewed 6 November 2016 via mobile

The hotel is conveniently situated close to a metro station(5'-7' min walk).The area is quiet and safe. Our hotel room(a family one)was quite spacious and spotlessly clean. It was also tastefully decorated. The beds were really comfortable and our sleep peaceful. The breakfast was filling,offering quite a variery of both sweet and sour choices. The pool is definitely a plus...

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1Thank Anastasia B
RBronsema, Manager at Carol, responded to this review

Dear Anastasia B, Thank you very much for this review, all in all very positive! Concerning the temperature of the swimmingpool, it is kept on 27 degrees, which is common also for most public swimmingpools. The higher the temperature the more chlore you have to add, which is also unpleasant. Neverthelees we will experiment a little and during wintertime raise...

Athens, Greece
Reviewed 29 October 2016

We chose Hotel Carol due to its proximity to O2 Arena (and it is indeed in walking distance) but it turned out to be much more than what we had expected. The room was spacious and clean. The hotel despite being a family hotel was very quiet with good soundproofing between rooms. The staff was helpful and spoke english. The...

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Thank AshRaAggie
RBronsema, Manager at Carol, responded to this review

Dear Ashraaggie, we are of course very glad you liked it here! Thank you for your kind words and we hope to see you again.

Zagreb, Croatia
Reviewed 28 October 2016

My family and i were very pleased with the stay at the hotel Carol. Since our arrival we had only good experiences: from the very friendly and informative receptionist, suite that met all our expectations (comfy beds, clean bathroom, Nespresso machine), parking (10 Euros) in the yard, breakfast which was more abundant than some in the 4* hotels. Plus was...

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Thank zelka
RBronsema, Manager at Carol, responded to this review

For these kind of reviews we can only hope for. Thank you so much. Maybe only this: the center is only 3-4 km away. We have a special high speed "through-the-air" internet connection. But we will check every complaint in this matter, because we fully realize how important this is nowadays. We hope to see you agian!

London, United Kingdom
Reviewed 23 October 2016

We arrived at midnight after a long drive, with our one year old, who I had included in the reservation, but the hotel did not register it, so no child bed in the room. We got a wooden bed with large bars, and no mattress (got a mattress the next day after complaining). My child kept getting her feet or...

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Thank Fatima E
RBronsema, Manager at Carol, responded to this review

Dear Fatima, thank you for your review and feedback. You came in the night and there was no mention of a child in the reservation. You can contact us to get a copy of the reservation details. If you book next time through a Online Travel Agency please be sure if everything is mentioned or make a phonecall to the...

Bucharest, Romania
Reviewed 20 October 2016

It is a clean hotel, the room was smaller than I've expected to be for a double room. The hotel is situated in a nice area, a little bit far from the city centre. The breakfast was great and the meal in the restaurant it was at acceptable prices and tasty.

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Thank Tatiana O
RBronsema, Manager at Carol, responded to this review

Dear Tatiana, Thank you for these nice words. Concerning your comment on the location: we do not think it is very far, but that is subjective. The area between the hotel and the center is very attractive and and certainly worth a visit. That is why we give all guests maps with walks to the center including some interesting things...

Edinburgh, United Kingdom
Reviewed 5 October 2016

Stayed at Carol Hotel for a weekend. Overall good service: the room was nice, clean and cosy (although, slight negative point - the shower had pretty much no pressure at all...) and the breakfast was very rich and offered a whole variety of food. The only thing that I never understood and I still cannot get over is the absence...

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Thank lindacav
RBronsema, Manager at Carol, responded to this review

Thank you very much for your reaction. If you read several reviews here below in general our collegues here are judged in general as being very friendly. For example on Booking.com they get 8,8 out of 10. Much higher it doesn't get. This is of course our policy. With you something went wrong obviously, we are very sorry for that....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Carol

Address: Kurta Konrada 547/12, Prague 190 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 9
Price Range: $108 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Carol 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Carol Hotel Prague
Hotel Style:
#106 Business Hotel in Prague
#160 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Carol staff and other travellers.
2 questions
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Bridgwater, United Kingdom

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Questions? Get answers from Carol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably not one on "level 1" where the swimming pool is.”
U5575TXamyb, 23 Apr 2017 | Read review
“Fourth floor was really quiet”
AshRaAggie, 28 Oct 2016 | Read review
“Ask for a bigger room with a bath tub when travelling with baby. If possible, bring your own baby travlling bed..”
293fatimae, 23 Oct 2016 | Read review
“Don't know”
tatianao818, 20 Oct 2016 | Read review
“We asked for a quiet room as my daughter is pregnant. They hotel were helpful in accommodating our request.”
GabrielleS50, 25 Jul 2016 | Read review
5 of 5