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Wellness Hotel Step

879 reviews
#264 of 646 Hotels in Prague
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Traveller (162)
Room & Suite (178)
Dining (47)
Overview
  • Excellent38%
  • Very good32%
  • Average16%
  • Poor6%
  • Terrible8%
Travellers talk about
“swimming pool”(30 reviews)
“indoor golf”(6 reviews)
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (879)Write a Review
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128
105
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128
105
57
21
21
Show reviews that mention
All reviewsswimming poolsports facilitiesindoor golfnice hotelgreat facilitiescity centrebig hotelbus stationthe hotel offerspublic transportclean roomshotel restaurantreception staffold towntennissaunacentrum
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1 - 5 of 332 reviews
Reviewed 3 days ago via mobile

The hotel is awful, I do not recommend this hotel either. We had to swear to get the room we booked, no fee was paid for swimming pool use, parking outside the hotel and not inside the hotel, so you have to pull the suitcases...More

Thank Jelena K
Reviewed 6 days ago via mobile

Basic accommodation and very poor food. You have to pay to use the pool which is not made clear. Location is about 20 minutes from the centre by tram and the hotel is situated in a very depressing area. Overall disappointing.

Thank Barbara G
Response from Lukáš S, Manažer at Wellness Hotel StepResponded 4 days ago

Dear Barbara G, thank you for your review. We feel sorry your stay did not meet your expectations. Hopefully, your next holidays will be better in our hotel. With best Regards, Lukáš Suchán, Hotel Manager

Reviewed 1 week ago

First night: 35 EUR. Second night: 35 EUR. Third night: 77 EUR. Parking not included!! Veeeeery slowwww receptionist. At check-out: one woman at the desk and 15 guests waiting for check-out. Crazy! Never more...More

Thank Radim M
Response from Lukáš S, Manažer at Wellness Hotel StepResponded 6 days ago

Dear Radim M, thank you for your review. We are sorry for the problems you had to face during your stay and also we feel sorry that your stay did not meet your expectations. We believe that this situation will not happen again during your...More

Reviewed 3 weeks ago via mobile

Not a crowded wellness with a wonderful service, clean saunas and very professional staff. They also have the bar with fresh juices. You will really relax there. Awesome ceremonies. They are always with some music which leads you to really relax and ‘turn off’ the...More

Thank samuela2508
Response from Lukáš S, Manažer at Wellness Hotel StepResponded 2 weeks ago

Dear Samuela2508, thank you very much for your positive reply. We are glad you spent nice time in our hotel. We are looking forward to seeing you here. With best Regards, Lukáš Suchán, Hotel Manager

Reviewed 4 weeks ago

The Hotel is not in the city centre its approximately 20 minutes drive out of the main tourist attractions in Prague 1&2. That should not be an issue though as there are several convenient transport options like tram and Uber. The hotel has a lot...More

Thank Grande_Mo
Response from Lukáš S, Manažer at Wellness Hotel StepResponded 3 weeks ago

Dear Grande_Mo, thank you very much for your review. We are happy you spent nice time with us. Thank you for your opinnions about our sport service. We are looking forward to your next visit. With best Regards, Lukáš Suchán, Hotel Manager

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Breakfast included
Hotel Amenities
Room Service
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$47 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#123 Business Hotel in Prague
#202 Luxury Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$47 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#123 Business Hotel in Prague
#202 Luxury Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (162)
Room & Suite (178)
Dining (47)
Pool & Beach (1)
Amenities (55)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Serj_FD
20 November 2017|
AnswerShow all 2 answers
Response from KoljaStemberger | Reviewed this property |
Yes, they have.
0
Votes
Sue R
8 November 2016|
AnswerShow all 4 answers
Response from Katarina C | Reviewed this property |
no.
0
Votes
Sue R
7 November 2016|
AnswerShow all 2 answers
Response from Pati K | Reviewed this property |
Taxi drivers gonna give you higher price,(level 1), but if you know times of your departures contact reception and they can organize for regular price transfers.
1
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Room Tips
"close to subway (10 minut walk)"
Read review
"high floor"
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"Rooms slightly larger and more modern in the B block separate from the main hotel building."
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"The swimming pool is payd for the guest after 1h of swimming. Avoid the restaurants, the service is not good."
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