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Hotel General

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1,344 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
Uppsala, Sweden
Reviewed 4 days ago NEW

This is a very nice hotel with excelent staff. The service was realy something special. From the doorman, allways with a smile and something nice to say, the people in the reception with the welcome-drink and the nice time they spent with us to give us all information we need about Prague, what to do and about the hotel, the...

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Helpful?
1Thank silketindreback
Breganzona, Switzerland
Reviewed 6 days ago NEW

The hotel is very particular, in fact every room is dedicated to a military commander of the past. The hotel is located in Prague 5, about 5 minutes from the metro station Andel. The service was excellent, the room spotlessly clean, the wine bar very nice and the breakfast very good. I did not use the sauna neither I tried...

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1Thank Luca F
Canton of Basel, Switzerland
Reviewed 1 week ago

First up the hotel manager/receptionist Jana was extremely friendly and very helpful. She gave us great tips on things to do in Prague and went the extra mile of making sure we were well taken care off. She even sent a bottle of complimentary wine to our room on our last day as a thank you. Which hotels do that...

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Helpful?
1Thank Abhi K
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Abhi K We are so delighted and pleased with your detailed review. We appreciate the time dedicated to this marvelous comment, which exaggerate the work of our team especially Front Office department (Jana). Thanks to people like you we have the willing to carry on with our self development and day to day efforts in keeping our guest satisfied...

Reviewed 2 weeks ago via mobile

It is not 5* hotel, has evil rooms however has a lot of noise and no view at all ... also has the poorest breakfast where you've been, the staff is kind and gentle.. I think I will never go back again , value for money is not good .

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1Thank nikolas m
Raleigh, North Carolina
Reviewed 2 weeks ago

This is a great little place, in a convenient location. The staff is wonderful, providing impeccable service with a professional but friendly approach. The building is lovely. Our room was very comfortable and spacious. It's not right in the heart of Old Town, but It is just a block from the river and 2 blocks from a tram stop; it's...

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1Thank spuners
Anna_General, Director of Sales at Hotel General, responded to this review

Dear spuners, No words can express our gratefulness for your positive comment. It was very kind of you to notify the positive sides of the hotel location. Thanks to people like you we have the willing to carry on with our self development and day to day efforts in keeping our guest satisfied Sincerely, Hotel General Team

Wohlen, Switzerland
Reviewed 3 weeks ago

We nearly felt at home. So specially lovely staff. Superb tips for our stay in Prague. Clean rooms, good food an drinks, but on top on it, the extremly helpful staff. If we return to Prague, then sure in the Hotel General.

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1Thank danihuwiler
Anna_General, Director of Sales at Hotel General, responded to this review

Dear danihuwiler, We appreciate the time dedicated to this marvelous comment, which exaggerate the work of our team. Thanks to the comments above we have the great feeling that our work has been given back complete. We are impatiently looking forward to your next visit! Hotel General Prague

Woodland, Washington
Reviewed 4 weeks ago

Very romantic hotel with the up most attention paid to detail. Rooms are quiet and clean! Hotel staff most attentive, helpful & friendly. Great location near train system. The decor of this hotel is magnificent with a touch of royalty. It has a wonderful breakfast buffet with a video playing introducing you to the city of Prague.

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1Thank Joe J
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Joe J, Thank you for your perfect understanding of the hotels concept and sharing it with other readers. You precisely felt the savor of time and the atmosphere of historical greatness which could never be faked .. By all means please except our highest gratefulness for your time and extraordinary comment. Hotel General Team

Torquay, United Kingdom
Reviewed 4 weeks ago

Really good hotel with very friendly staff always willing to help. Delicious breakfasts, delicious evening meal. Perfect hotel, the staff are always willing to help sort your problems out. Couldn't recommend more highly.

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Thank Nick F
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Nick F, No words can express our gratefulness for your positive comment.Our team is doing its best to fulfill your idea of excellent holidays in Prague. Thanks to the comments above we have the great feeling that our work has been given back complete. At the end of the day the hotel has no better reward than the appreciation...

Taipei, Taiwan
Reviewed 5 weeks ago

This hotel provides superb service. The staff, including the receptionists, the bellmen, and the waiters, are all very polite and helpful. The room is clean and decorated with a regal style. It is about 5-7 minutes walk from the subway and bus station, which is quite convenient for travelers.

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1Thank Alex_loves_traveling
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Alex_loves_traveling, No words can express our gratefulness for your positive comment. It was very kind of you to notify the positive sides of the hotel location and sharing it with other readers. Thank you! Hotel General Team

Reviewed 1 November 2016

We recently stayed in the Hotel General while visiting Prague. What a brilliant hotel. The staff were smart, polite and courteous, taking great care in briefing us of the local area and sites to see. Our room was very clean and spacious with all the amenities you would expect of a 5 star hotel.

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1Thank Mac M
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Mac M, Thanks to the comments above we have the great feeling that our work has been given back complete. At the end of the day the hotel has no better reward than the appreciation from its guests. By all means please except our gratefulness for your time and extraordinary comment ! Hotel General Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 

Additional Information about Hotel General

Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Price Range: $123 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
General Hotel Prague
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#20 Luxury Hotel in Prague
#45 Business Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hotel General staff and other travellers.
13 questions
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Questions? Get answers from Hotel General staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Bonaparte (Napoleon) Suite is very nice.”
 of 5 bubbles 232macm, 1 Nov 2016 | Read review
“Add bath or shower preference to your booking as there is only one or another in the room.”
 of 5 bubbles 269aniam, 30 Sep 2016 | Read review
“Talk to the staff, they really do want to make your stay enjoyable.”
 of 5 bubbles gerrymac2013, 22 Sep 2016 | Read review
“Not a 4-th floor”
 of 5 bubbles AlexKiriatOno, 16 Sep 2016 | Read review
“The back rooms look out on a little courtyard”
 of 5 bubbles 785jaye, 31 Aug 2016 | Read review
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