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Barcelo Brno Palace

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#2 of 56 Hotels in Brno
Certificate of Excellence
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1 room 2 adults 0 children
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Barcelo Brno Palace
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938 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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HKT
Reviewed 2 days ago NEWvia mobile

I'd have to give this a 4 1/2 Star rating. Rooms are roomy and of a high standard. Breakfast is very comprehensive in the options available. The only criticism would be the noise from public areas and hall ways while your in your room.

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Helpful?
Thank 763Kiwi_traveller007
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We apologize if the noise from outside annoyed you. During your stay Kometa Brno won the league and all the fans were celebrating the title on the streets but usually our Hotel is located...

Prague, Czech Republic
Reviewed 2 days ago NEW

Several incidents in a one night stay - wrong room at check-in, room door that is not sound-proof... We booked the room with some 40% discount, so it was fair price for what was it. Paying a full price, it is not worth it...

Review collected in partnership with Barcelo Hotels & Resorts
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Thank pavel664
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also would like to apologize for the misunderstanding with the room given during first night. We have already passed all your comments to our Reservations and Front Desk Department to do not...

Moscow, Russia
Reviewed 4 days ago NEW

I do not have words to explain the ignorance of the hotel staff and management. They do not even bother to meet or talk to you. There is a serious problem in this hotels attitude towards business executives. Please everyone do not use this hotel. The service during the Czechoslovakia era was far better. Even the front desk call takes...

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Helpful?
Thank tviherkoski
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, We feel terribly surprised reading your comments due to actually you have never stayed in our Hotel and you rate our rooms. It is a pity that you decide to write this review only because we charged you no-show fees as it was written on your reservation. For avoiding future angry with other Hotels we would recommend you...

Bratislava, Slovakia
Reviewed 5 days ago NEWvia mobile

Reading few of the past reviews I have noticed few complains about flooring in room, the design chairs and so on. I mean who cares? When we arrived one April afternoon we were met with friendliness and professionalism from the very beginning - the front-desk gentleman who was helping us with out bags (and traveling with small child we had...

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Helpful?
Thank MichalZ77
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Brno Palace hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and...

Reviewed 5 days ago NEW

The hotel is located in a beautiful building in a great location! The staff is unbelievably nice and helpful, they were there when we needed them. Our room was spacious and very well equipped. We felt very special! The breakfast was just amazing, Thank you!

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Helpful?
Thank Adam B
Oscar C, Director General at Barcelo Brno Palace, responded to this review

Dear Adam, Thank you very much for sharing this great review of your recent stay at Barceló Brno Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

London, United Kingdom
Reviewed 6 days ago NEW

Amazing atmosphere, perfect wine. Very friendly trainees on the reception with local area knowledge. Just ask them about perfect tip for Czech cuisine and they recommend you restaurant, which you should to visit definitely.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank janI339RE
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Brno Palace hotel and are delighted to read that we were able to match your expectations. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone...

Chinnor, United Kingdom
Reviewed 6 days ago NEW

Room was good and comfortable. It was very clean and the shower was good. However, wifi and breakfast needs improving. Wifi is very intermittent and breakfast needs a better choice especially with the fruit. The gym needs more equipment. There should be more weights and a rower.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank procyks
Oscar C, Operartions Manager at Barcelo Brno Palace, responded to this review

Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Brno Palace hotel and are delighted to read that we were able to match your expectations. We are very pleased to read that you did like the room we accommodated you in and that you found...

Dublin, Ireland
Reviewed 1 week ago

The breakfast is the best thing about this hotel and you would get as good or better in a 4 star chain like radission. The best thing about this hotel us the foyer photo. We were very annoyed that when my husband asked for a taxi the re priority who we had not shared the information with not only seemed...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Orla M
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear Orla, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Brno Palace hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Regarding your comments about our receptionists we inform...

Liverpool, United Kingdom
Reviewed 1 week ago

My stay was faultless. Having stayed in other Hotels in Brno, this is by far the best. Rooms, Food and overall atmosphere in Hotel was perfect. Choice at Breakfast is unbelievable. Hot food, freshly made omelettes, cereal, fruit, toast, pastries amongst lots of other things.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank ianandjackie2016
Barcelo_OldTown, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive...

Bucharest, Romania
Reviewed 1 week ago

A very unusual hotel for this part of Europe. Exquisite finishes, class, sobriety. A piece of high class ambient in the middle of the town, good food, very clean and exceptional well trained staff. It is real good for business place to stay.

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Helpful?
Thank Sorin B
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Brno Pañace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Brno Palace

Address: Shilingrovo namesti 265/2, Brno 602 00, Czech Republic
Region: Czech Republic > Moravia > South Moravian Region > Brno
Price Range: $137 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Barcelo Brno Palace 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comsa Brno Palace Hotel Brno
Hotel Style:
#1 Business Hotel in Brno
#2 Luxury Hotel in Brno
#2 Romantic Hotel in Brno
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Brno Palace staff and other travellers.
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Questions? Get answers from Barcelo Brno Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room”
sorinb75, 14 Apr 2017 | Read review
“Easy access to TRAM / Brno Railway Station / Brno Regiojet busstand”
seevalamuthum, 1 Apr 2017 | Read review
“Go for junior suite”
Mave75, 17 Mar 2017 | Read review
“Get a room that overlooks St Peter and Pauls church.”
BrianRM70JA, 8 Mar 2017 | Read review
“I was not very happy with the view into the street below but no noise problem.”
597evat, 9 Feb 2017 | Read review
5 of 5