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Mercure Ostrava Center

Expedia.comUS$44*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$52*
US$44*
US$52*
US$44*
US$52*
US$44*
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Mercure Ostrava Center
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431 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Helsinki, Finland
Reviewed 2 days ago NEW

We liked this place very much! Nice, clean and modern! The room was nice and big, the bathroom was wonderful. We had a gorgeous view of the park in front of the hotel. Location was nice (parking a small problem) Ostrava is a beautifull city, liked it more than Prague! Recomend this place highly!

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Helpful?
Thank piad240
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to...

Czech Republic
Reviewed 3 weeks ago

I've spent one night at this hotel. It was my first visit and no issue. Excellent service, nice staff. My room was on 4th floor, quiet, clean, with comfortable bed. Very good breakfast, variety of choice. I have to say, I am really satisfied.

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Helpful?
Thank Sonia K
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for your positive feedback you posted on Tripadvisor. I am really happy to read that you enjoyed your trip to Ostrava and stay in our hotel and I am looking forward to welcome you back. Vladimir Sic, General Manager

Dabrowa Gornicza, Poland
Reviewed 18 April 2017

Nothing special, ordinary room poor equipped (no shower cup, no polish shoe sponge, no body lotion) broken door in shower. And most important my minibar was empty... I was pretty surprised because it never happen before in Mercure's brand. I was not welcome as a accorhotels member (no welcome drink, nothing). Staff in restaurant very kind and very nice wellness...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank greg822016
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to take the opportunity to thank you for your review on our hotel. The amenities you mentioned are available in all our Privilege rooms and we provide 24/7 room service in order to replenish your minibar on request. Regarding to Le Club benefits I would appreciate if you can contact me directly on my email...

Savigny, France
Reviewed 10 April 2017

A very good place ! Good quality. The bedroom was clean and large. Staf was very nice and accomodating !! Breakfast was intercontinental and very good. Ostrava is a little city. There is a park for running and shopping center with differents brands.

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Helpful?
Thank snowdid
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for your positive feedback you posted on Tripadvisor. I am really happy to read that you enjoyed your trip to Ostrava and stay in our hotel and I am looking forward to welcome you back. Vladimir Sic, General Manager

Rotterdam, The Netherlands
Reviewed 4 April 2017 via mobile

This is my 2nd stay here an it is a good hotel. Friendly and helpfull staf and good breakfast. I have always stayed in another hotel but like mercure more then the othe hotel. Nice park accross tje street

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Helpful?
Thank mrbertnl
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General...

Budapest, Hungary
Reviewed 3 April 2017

Nice good quality hotel in excellent city location. Staff extremely helpful and accommodating. Bar area nice, with good selection of drinks. Breakfast has an excellent selection of hot and cold buffet foods, plus an omelet station. Good quality and well presented.

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Helpful?
Thank gsloco
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks to the entire team. The entire team is looking forward to welcome you back, Yours sincerely, Vladimir Sic,...

Ipswich, United Kingdom
Reviewed 25 February 2017

The Mercure Ostrava Center hotel is in a good location within a short tram ride from the main railway station. Breakfast was great with a good selection to choose from and includes an egg station. Room was comfortable with a great shower. WiFi was fast and reliable in the room and in the bar area. Staff very friendly and gave...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank stephenbT6894UO
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager.

Louisville, Colorado
Reviewed 24 February 2017

I often choose independent rather than chain hotels as they offer more interesting accomodations or locations, but this is the rare best of both world. The historic building makes a great setting, and the location is convenient for much of the center of town as well as several tram lines. The rooms are extremely modern and comfortable, although the basic...

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Helpful?
Thank Lenin1991
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We very much appreciates your comments regarding your stay at the Mercure Ostrava Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Frydlant nad Ostravici, Czech Republic
Reviewed 15 January 2017

Very good breakfast, rooms are clean and very comfortable. Hotel's location is really in the downtown, very close to Stodolni street, the street full of bars. Unfortunately, I can't give the five stars, because they canceled minibar and I really do not understand this step. Management should be punished :-)

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Helpful?
Thank Stan O
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. Regarding the cancelled minibars - the reasons I will explain to you in person with pleasure. There is still possibility to order room service 24/7 or better - to book Privilege Room with minibar and free...

Reviewed 8 January 2017

I stayed only one night in this lovely place and it was amazing experience for me. When you come there you can feel like you are at home. There are very nice receptionists. My room was very clean with lots of small presents as a body lition, a teethbrush,... I know that is a standard in 4* hotel, but everything...

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Helpful?
Thank Martina F
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: $60 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Ostrava
#1 Business Hotel in Ostrava
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ostrava Center staff and other travellers.
1 question
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Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many of the rooms on the upper floors have nice views of city or park”
gsloco, 3 Apr 2017 | Read review
“Our room on the second floor was quiet and well sound-proofed with a fine view over a small park.”
JohnH775, 13 Dec 2016 | Read review
“Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff.”
900luciev, 12 Dec 2016 | Read review
“city center & great kitchen”
, 12 Dec 2016 | Read review
“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
speedster351, 20 Oct 2016 | Read review
5 of 5
Expedia.com
US$44* /night
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MercureUS$44
Hotwire.comUS$44
HotelQuicklyUS$52
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*Disclaimer
Prices are for 1 room, 2 adults
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