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Mercure Ostrava Center

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Mercure Ostrava Center
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407 Reviews from our TripAdvisor Community

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Showing 282: English reviews
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Ipswich, United Kingdom
Reviewed 2 days ago NEW

The Mercure Ostrava Center hotel is in a good location within a short tram ride from the main railway station. Breakfast was great with a good selection to choose from and includes an egg station. Room was comfortable with a great shower. WiFi was fast and reliable in the room and in the bar area. Staff very friendly and gave...

Review collected in partnership with Accorhotels.com
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Thank stephenbT6894UO
Louisville, Colorado
Reviewed 3 days ago NEW

I often choose independent rather than chain hotels as they offer more interesting accomodations or locations, but this is the rare best of both world. The historic building makes a great setting, and the location is convenient for much of the center of town as well as several tram lines. The rooms are extremely modern and comfortable, although the basic...

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Thank Lenin1991
Frydlant nad Ostravici, Czech Republic
Reviewed 15 January 2017

Very good breakfast, rooms are clean and very comfortable. Hotel's location is really in the downtown, very close to Stodolni street, the street full of bars. Unfortunately, I can't give the five stars, because they canceled minibar and I really do not understand this step. Management should be punished :-)

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Helpful?
Thank Stan O
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. Regarding the cancelled minibars - the reasons I will explain to you in person with pleasure. There is still possibility to order room service 24/7 or better - to book Privilege Room with minibar and free...

Reviewed 8 January 2017

I stayed only one night in this lovely place and it was amazing experience for me. When you come there you can feel like you are at home. There are very nice receptionists. My room was very clean with lots of small presents as a body lition, a teethbrush,... I know that is a standard in 4* hotel, but everything...

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Helpful?
Thank Martina F
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to...

Ostrava, Czech Republic
Reviewed 30 December 2016

Hotel Mercure in Ostrava is the best - great service, very friendly staff, clean and comfortable rooms with the best beds ever - I never want to get up :) It is in city centre, close to everything you need. I will always return here. Thank you!

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Helpful?
Thank PetraLad
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for taking the time to post this positive comments regarding our hotel Mercure Ostrava Center. I will be sharing the comments with the team, and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming you soon again. Vladimir Sic, General Manager.

Reviewed 26 December 2016

Mercure at Ostrava in Czech Republic is a very good Hotel for the Business trip surrounding the area. It has very good quality of accommodation facility with very helpful stuffs to cooperate with. Specially, I would like to appreciate the helping and friendly attitude towards foreigners like us. Also I would like to make special mention for two of their...

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Helpful?
Thank Dipanjan S
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, Thank you very much for providing your feedback again to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team (and specially Jana and Simona) and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We...

Ostrava, Czech Republic
Reviewed 19 December 2016

Each time I come to the Mercure hotel I´m taking care of by people with an excellent client skills. Ladies at the reception are very nice and always willing to help. Rooms are great and I feel really very comfortable in this hotel. They serve very nice breakfast there.

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Helpful?
Thank SylvieStefanska
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager.

Reviewed 19 December 2016

Hotel Mercure is probably best business hotel in Ostrava - great hotel for business or pleasure: modern, clean, good location and high standards of breakfast. Room was amazing I loved everything about it. Staff were great I never saw one who wasn't polite or take time to speak with me. Firstly, the receptionist was quite polite and everything went smooth...

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Helpful?
Thank Lenka G
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your kind words of encouragement. We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center, we are committed to consistently providing warm, efficient and high standard service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to...

Opava, Czech Republic
Reviewed 16 December 2016

The hotel is located in a historic building which is very beautifully renewed. Although the hotel is located in the city center on a busy road, you can not recognize it, there is quiet and peace. The rooms are very rustic and cozy. The staff is friendly and always willing to help. Kitchen very good. I always like to come...

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Helpful?
Thank Kateřina Š
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,We are very pleased to hear of your stay at the Hotel Mercure Ostrava Center. We appreciate you taking the time to share your experience and we take pride in our hotel and our associates and are delighted to see that reflected in your stay. It will be our pleasure to welcome you back during your next trip to...

Uxbridge, United Kingdom
Reviewed 13 December 2016

The Mercure Ostrava Centre Hotel is located in an impressive, probably early 20th Century, building about 5 minutes walk from the pedestrianised area of the Old Town. The front entrance faces a main road but there is also a side entrance onto a courtyard at a lower level which allows taxis to drop you off and pick you up right...

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Helpful?
Thank John H
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Mr. John, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: $72 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Ostrava
#1 Business Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the second floor was quiet and well sound-proofed with a fine view over a small park.”
 of 5 bubbles JohnH775, 13 Dec 2016 | Read review
“Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff.”
 of 5 bubbles 900luciev, 12 Dec 2016 | Read review
“city center & great kitchen”
 of 5 bubbles , 12 Dec 2016 | Read review
“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
 of 5 bubbles speedster351, 20 Oct 2016 | Read review
“Book Privilege room”
 of 5 bubbles angshpal, 21 Sep 2016 | Read review
5 of 5