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Mercure Ostrava Center

Expedia.comUS$44*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Ostrava Center
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431 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Ostrava, Czech Republic
Reviewed 30 December 2016

Hotel Mercure in Ostrava is the best - great service, very friendly staff, clean and comfortable rooms with the best beds ever - I never want to get up :) It is in city centre, close to everything you need. I will always return here. Thank you!

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Helpful?
Thank PetraLad
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for taking the time to post this positive comments regarding our hotel Mercure Ostrava Center. I will be sharing the comments with the team, and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming you soon again. Vladimir Sic, General Manager.

Reviewed 26 December 2016

Mercure at Ostrava in Czech Republic is a very good Hotel for the Business trip surrounding the area. It has very good quality of accommodation facility with very helpful stuffs to cooperate with. Specially, I would like to appreciate the helping and friendly attitude towards foreigners like us. Also I would like to make special mention for two of their...

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Helpful?
Thank Dipanjan S
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, Thank you very much for providing your feedback again to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team (and specially Jana and Simona) and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We...

Ostrava, Czech Republic
Reviewed 19 December 2016

Each time I come to the Mercure hotel I´m taking care of by people with an excellent client skills. Ladies at the reception are very nice and always willing to help. Rooms are great and I feel really very comfortable in this hotel. They serve very nice breakfast there.

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Helpful?
Thank SylvieStefanska
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager.

Reviewed 19 December 2016

Hotel Mercure is probably best business hotel in Ostrava - great hotel for business or pleasure: modern, clean, good location and high standards of breakfast. Room was amazing I loved everything about it. Staff were great I never saw one who wasn't polite or take time to speak with me. Firstly, the receptionist was quite polite and everything went smooth...

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Helpful?
Thank Lenka G
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your kind words of encouragement. We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center, we are committed to consistently providing warm, efficient and high standard service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to...

Opava, Czech Republic
Reviewed 16 December 2016

The hotel is located in a historic building which is very beautifully renewed. Although the hotel is located in the city center on a busy road, you can not recognize it, there is quiet and peace. The rooms are very rustic and cozy. The staff is friendly and always willing to help. Kitchen very good. I always like to come...

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Helpful?
Thank Kateřina Š
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,We are very pleased to hear of your stay at the Hotel Mercure Ostrava Center. We appreciate you taking the time to share your experience and we take pride in our hotel and our associates and are delighted to see that reflected in your stay. It will be our pleasure to welcome you back during your next trip to...

Uxbridge, United Kingdom
Reviewed 13 December 2016

The Mercure Ostrava Centre Hotel is located in an impressive, probably early 20th Century, building about 5 minutes walk from the pedestrianised area of the Old Town. The front entrance faces a main road but there is also a side entrance onto a courtyard at a lower level which allows taxis to drop you off and pick you up right...

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Helpful?
Thank John H
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Mr. John, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We...

Ostrava, Czech Republic
Reviewed 13 December 2016

My overnight stay was really enjoyable. The room was spotless, nicely equipped and large. No noise from the streets at all due to doubled windows. Cuisine fabulous as always! Most delicious beef stew ever:-) I will be back for sure!

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Helpful?
Thank helenaskotnicova
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to take the opportunity to thank you for your review on our hotel, we are all pleased at the Mercure Ostrava Center, that you have enjoyed your stay in the hotel, and in Ostrava. We hope to have the chance to welcome you back soon. Vladimir Sic, General Manager.

Reviewed 12 December 2016

I was very pleased with the visit to the hotel, I can not reproach. Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff. Perfect wine card and menu! I can recommend for every occasion.

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Helpful?
Thank Lucie V
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you very much for your lovely review and for recommending hotel Mercure Ostrava Center on the TripAdvisor. We are so glad to see that you spent a great time during your recent stay in our hotel and everything was perfect. It is our pleasure to fulfil quest's expectations and ensure them a comfortable and memorable stay in...

Havirov, Czech Republic
Reviewed 12 December 2016

Beatiful hotel, very nice staff, bar, restaurant. Splendid kitchen by chief! Very comfortable rooms - always high quality, clean, environment friendly. Highly recommendable. Perfect location in cicy center.

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Helpful?
Thank Daniel A
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager.

Prague, Czech Republic
Reviewed 12 December 2016

Room nice, clear, cosy. Hotel restaurant as well clear, nice and cosy - with very good food. The staff is proffessional and stay here is more likely family staying. The approach to the city center by walk.

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Helpful?
Thank evina333
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: $61 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Business Hotel in Ostrava
#1 Luxury Hotel in Ostrava
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ostrava Center staff and other travellers.
1 question
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Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many of the rooms on the upper floors have nice views of city or park”
gsloco, 3 Apr 2017 | Read review
“Our room on the second floor was quiet and well sound-proofed with a fine view over a small park.”
JohnH775, 13 Dec 2016 | Read review
“Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff.”
900luciev, 12 Dec 2016 | Read review
“city center & great kitchen”
, 12 Dec 2016 | Read review
“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
speedster351, 20 Oct 2016 | Read review
5 of 5
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US$44* /night
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Prices are for 1 room, 2 adults
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