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Imperial Hotel Ostrava

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1 room 2 adults 0 children
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Imperial Hotel Ostrava
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218 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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California
Reviewed 1 week ago

Me and my husband stayed at Imperial Hotel Ostrava sometime in October 2016 we really liked it. The hotel itself is easily accessible from the Main Rail Station or from the Svinov rail station (you can reach each of the station within max of 20min by tram- dont forget to get a tram ticket and stamp it at the tram)....

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Helpful?
Thank be2be
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel for your stay in Ostrava and thank you also for the the time you spent to write your feedback. It is always nice to read so detail and positive review as yours that I will for sure share with all Imperial team. I am looking forward to your next visit. With best...

Reviewed 2 weeks ago via mobile

I came for one night to the hotel. The receptionist was very proffesional and polite. The room was clean, Wi-fi works well. Breakfast was good. For dinner you should to try outside the hotel one of the very good czech restaurants with czech kitchen. For a business trip I can recommend this hotel every time.

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Helpful?
Thank Martin B
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Martin, thank you for the time you spent to share with us your positivie feedback. I am really happy you enjoyed your stay at Imperial Hotel and I hope you will visit us soon again. With best regards Michael Seifert General manager

Reviewed 2 weeks ago via mobile

The hotel is in central location so that's a bonus for people who wants to visit stodolni for example. It was clean, decent size room with everything you need for your stay. Reception staff was really nice and helpful.

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Helpful?
Thank magdas1984
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Magda, thank you for choosing Imperial Hotel for your stay in Ostrava and thank you also for your nice comment. It is always nice to read that the performance of the hotel is great and that the guests had a good time at our property. Looking forward to your next visit Michael Seifert General manager

Brno, Czech Republic
Reviewed 2 weeks ago

I have stayed in the Imperial Hotel in Ostrava many times. With the knowledge of the hotel, I have asked for a renovated room. The "old" rooms are quite shabby, the renovated rooms are in principle quite nice. I reserved, what they call a "business room". It was small, dark and looking into the covered conference room - which means...

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Helpful?
Thank David M
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear David, the room No. 210 is the newly renovated room so I cannot accept your statement "...room such a low standard." We always do maximum for the guests´ satisfaction (as late check-out for you free of charge) but I understand that sometimes we do not meet your expectation even if we try as hard as possible. Please accept my...

Reviewed 3 weeks ago via mobile

Nice front of house, restaurant and communal areas although the rooms appear to be a little tired. Great wifi which is not charged for with helpful attentive staff. Good location in the centre of the city which was handy for walking to and from our office location a few minutes away. Interesting city which I look forward to returning to.

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Helpful?
Thank Tom F
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Tom, thank you for sharing with us your experience with the services of the Imperial Hotel. It is alway nice to read that you enjoyed your stay and I am looking forward to welcome you back soon. With best regards Michael Seifert General manager

Budapest
Reviewed 19 March 2017

They are not flexible or helpful at booking, it should be changed. Location is very central, at the end of the pedestrian street, very close to Podolny Street (which I find a very nothing-like street by the way). They provide some external and also some underground parking lots. We booked a twin room and highlighted in the booking that separated...

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Helpful?
Thank pengemex
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel for your stay in Ostrava. I am really sorry that we could not change your booking due to high occupancy of the hotel when you arrived unexpectedly with a third person. I believe you were satisfied with provided services and I am looking forward to your future visit. With best regards Michael...

Vienna, Austria
Reviewed 7 March 2017

Stayed here recently for one night. Got a nice large corner room. The room was neatly prepared and seemed perfectly clean. I slept well. I cannot recommend the restaurant though. At least not for dinner. Breakfast was very good and with ample choices. However, dinner proved to be a more modest experience. I tried to refrain from the rather heavy...

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Thank capecoraljay
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel during your visit in Ostrava. I am really sorry that performance of our restaurant did not meet your expectation. I will personally find out what went wrong to avoid any dissatisfaction in the future. I am glad that you were satisfied with the accommodation services and I am sure everything will be...

Helsinki, Finland
Reviewed 6 February 2017

The room I stayed in was a bit worn off and the level of cleanliness could definitely be much better. Otherwise - spacious room, good selection of foods for breakfast and overall a decent place to spend a couple of nights.

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Thank V_Veronika
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Veronika, thank you for the time you spent to share with us your experience with the services of the Imperial Hotel. Thank you also for your comments, the feedback as yours definitely helps us to improve the things that were not perfect. I am sure during your next visit our performance will fully meet your expectation. With best regards...

Switzerland
Reviewed 4 February 2017 via mobile

I stayed one night for business. The hotel is located downtown with access to shops and restaurants. It offers what you expect: ok service, clean and sizable rooms. Breakfast had an good selection of dishes. The location pushes the hotel up from a 3 to a 4 in my star rating.

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Thank johan6688
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Johan, thank you for sharing with us your experience with the services of the Hotel Imperial. I am really happy you enjoyed your stay and I am looking forward to your next visit. With best regards Michael Seifert General manager

Pune, India
Reviewed 3 February 2017 via mobile

I stayed here for 2 nights and stay was very comfortable, rooms cozy and well equipped with all necessities. Breakfast is very good with good choices and restaurant offers good choice of food and excellent service. Lenka and Michela in the restaurant ensure that you are taken care well. In one instance when there was a minor mistake in food...

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Helpful?
Thank Abhilash_JEC
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel for your stay in Ostrava. It is always nice to read that you were satisfied with the provided services and you enjoyed your stay. Looking forward to your next visit Michael Seifert General manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Brasserie
La Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is known for its personal and warm attention for both corporate and leisure guests. Combination of 100-year long tradition with modern hospitality trends makes this charming hotel both a great place to meet and the perfect setting to relax after a busy day. The hotel features 162 comfortable and tastefully furnished rooms and suites, extensive meeting and conference facilities, 3 cosy restaurants with fine cuisine and unique Relax centre that make the hotel an ideal place to stay. ... more   less 

Additional Information about Imperial Hotel Ostrava

Address: Tyrshova 1250/6, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: $67 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel Ostrava 4*
Number of rooms: 162
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Ostrava
#4 Business Hotel in Ostrava
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel Ostrava staff and other travellers.
1 question
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Kent England
10 months ago

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Questions? Get answers from Imperial Hotel Ostrava staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are nice”
capecoraljay, 7 Mar 2017 | Read review
“ask for room after renovation”
NoraLaczko, 10 Apr 2016 | Read review
“Try one of the Suites!”
FilipAlbrecht, 1 Aug 2015 | Read review
“Read my review in full.!”
CimmyP, 22 Jul 2015 | Read review
“dont book by booking or you will have the worst room.”
569francisl, 3 Mar 2015 | Read review
5 of 5