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Old Town Apartments

Hotels.comUS$66*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$141*
US$66*
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US$67*
US$141*
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244 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Glasgow, Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

There are many old town apartments and they are dotted all over Krakow. These ones are on the edge of Jewish part and up an old close though there is a lift. It was a large apartment for 10 people but there was only 1 bathroom which is a bit of a challenge especially with a limited hot water supply....

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Helpful?
Thank Fiona S
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Fiona, Thank you very much for your review. Please accept my sincere apologies for all the inconveniences during your stay. I can't find your reservation however and therefore I don't know in which apartment exactly you were staying. Could you please send me a private message via TripAdvisor? I would like to make sure that all in all you...

Reviewed 13 April 2017 via mobile

Even tho i ordered place for four we got a place who is fitting Max 3 but since the location was good we could over see it, but the apertment was dirty and a broken fridge. Party people will like it, since it super close to all the pubs!

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Helpful?
1Thank Sara B
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Sara, Thank you so much for your honest review. Please accept my apologies for all the problems you encountered during your stay. It is a pity we don't know the name of the apartment or the address as it is hard for me to find out which apartment you mean. Maybe you could send me a private message even...

Liverpool, United Kingdom
Reviewed 14 March 2017

Clean apartment good location for both the Old Town and Kazimierez the Jewish quarter. The apartment was spacious with very high ceilings and storage heaters in all rooms which made it nice and welcoming on our return from trips out. It was also well equipped with washing machine/iron/hairdryer etc. However it was dated and not like I expected after seeing...

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Helpful?
Thank Carol B
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Carol, Thank you so much for your review. I am glad to read that you enjoyed your stay in general. I think you made your booking via some external reservation agent so the photos were only an example. However, in future I recommend you book directly with us. This way you can be sure to book a specific apartment,...

Dundee, United Kingdom
Reviewed 8 March 2017

A group of 8 of us booked with Old Town Apartments for a recent trip to Krakow. On arrival we first had to go to the reception, which is on the main square, to collect the keys. The gentleman we spoke to was really nice and helpful and told us how to get to our apartment. We stayed in apartment...

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Helpful?
Thank Chelsea B
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Chelsea, Thank you for your kind review! We truly appreciate your kind words about our apartment and staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let the receptionist know that he made an impact during your stay. We hope to welcome you back to our apartments...

Cambridge, United Kingdom
Reviewed 2 February 2017

Good location just off the main square heading up to the Florian Gate. We were taken to the main office which was just round the corner and told how to get to the apartment - it would have been nice to have been taken personally as it was so close. The staff however were kind and helpful. When we found...

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Helpful?
Thank JasonMarple
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Jason, Thank you for giving us a perfect rating and for recommending our apartments to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Bratislava, Slovakia
Reviewed 16 January 2017

Okay, so it won't be only my feeling, apparently it's true. We were supposed to be accommodated at something shown in the pics, but we ended in something completely different, huge pro of this move will be, that we were much closer to the city center what was appreciated as we've arrived because of Christmas market. For the place we...

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Helpful?
Thank Peter Z
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Peter, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to our apartments in the near future. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Billingham
Reviewed 10 January 2017 via mobile

Smack bang in the center of Krakow main square, but a few yards through a courtyard for privacy. The apartments (sleeps 6) was spacious and like somebody's home. Large kitchen with settee and z table seating 6. Central heating was great as it was -4 outside on a night. Slight drawback was the climb to the third floor as there's...

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Helpful?
Thank John H
Joanna K, Manager at Old Town Apartments, responded to this review

Dear John, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. As we manage a few buildings, we have also apartments in a building with an elevator. Maybe next time if you would like to saty with us, please contact...

Reviewed 7 January 2017 via mobile

We stayed here in December before Christmas and we were extremely well looked after. Very clean andwell maintained with helpful staff. I think the girls name was Kate. I would recommend staying here and we will return again soon we hope!

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Helpful?
Thank Josh S
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Josh, Thank you for your kind comments. I will be sure to let Kate know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Reviewed 5 January 2017 via mobile

What can I say myself and my friend arrived here on 23 November 2016 and we were blown away with the wonderful apartment we stayed in. It was so spacious. The apartment we were allocated was Aurora apartment on Slawkowska St. This was right in the heart of the main square and whilst it was above a jazz club we...

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Helpful?
Thank Sonia J
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Sonia, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards, Joanna Kolodziejczyk-Kobylecka Manager

Manama, Bahrain
Reviewed 3 January 2017

The WORST, most MISERABLE experience I have ever had in a hotel. Electricity was out when we arrived and went out again during the night, heating was 14 degrees and never made it higher as the electric thermostats kept turning off. The apartment is furnished with only the most basic things. An apartment for 8 people with ONE bathroom. Horrid...

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Helpful?
Thank Brandon M
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Brandon, I am so shocked to read your bad opinion, especially when we talked yesterday and I refunded you 50% of the total cost, which you accepted as a compensation and you also sent us the New Year's wishes to the whole team... I think your opinion is very harming and I would like to present our point of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Old Town Apartments

Address: Main Square 34, Krakow 31-007, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: $72 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Town Apartments 3*
Number of rooms: 31
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Also Known As:
Old Town Apartments Hotel Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Old Town Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost. Not worth any savings you may think you've found.”
BrandonM279, 3 Jan 2017 | Read review
“Ask lots of questions beforehand to clarify requirements”
  • The 'better' bed
  • Dining table
  • Cupboard/drawers
johnlM4246BN, 11 Oct 2016 | Read review
“As for an apartment at the back away from the street.”
Shelagh9, 8 Dec 2015 | Read review
“Perfect for safe, group travel”
thoms469, 9 Aug 2015 | Read review
“Avoid apartment Venus if you need WI FI”
Pieroska, 8 May 2015 | Read review
5 of 5
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US$66* /night
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Prices are for 1 room, 2 adults
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