We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crystal Suites

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Crystal Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

668 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 559: English reviews
Chelmsford, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW

We chose Crystal Suites for its high TripAdvisor rating and we were not disappointed. The rooms were lovely and spacious. The young and enthusiastic staff could not have been more welcoming and helpful throughout our stay. The location is excellent, with the main square a 10 minute walk away. If you like bars and nightlife, there are some really good... More 

Helpful?
Thank Chris N
Cork, Ireland
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW via mobile

My husband & I have just spent four days on a city break in Kraków . We stayed at Crystal Suites & what a treat. These apartments are superb, stylish, spotlessly clean & so well designed. The location is perfect, 5-7 minutes walk to Market Square, Old Town. Staff are very professional, informative yet friendly. Julia was extremely helpful &... More 

Helpful?
Thank Harrys144
Sheffield, United Kingdom
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 days ago NEW via mobile

Booked this hotel as we'd been recommended it by a friend and it's excellent reviews. If I could rate this complex 10 stars I would!!! The room was a deluxe double which is the cheapest they do and it was spectacular. Spacious, clean, modern and very comfortable. The room had cooking facilities, television, excellent WiFi and very helpful staff. You... More 

Helpful?
Thank wms100
1 review
Reviewed 3 days ago NEW

It was roughly a 20 minute walk to the apartments from the train station. When we arrived we were greeted by a very friendly and informative receptionist who showed us to our apartment. The apartment was beautifully decorated in keeping with the character of the building. Very grand and spacious! it was equipped with a kitchenette, and all essential utensils,... More 

Helpful?
Thank Nick W
Wales, UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

Great location, approximately 7 minutes walk into old town. extremely helpful staff, it started to snow as we left one evening for dinner and an umbrella was produced. lovely rooms, everything you would want. Highly recommend

Helpful?
Thank McDonaldsWales
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for such nice review. I'm very glad that you enjoyed your stay in Crystal Suites and liked our staff. I hope that you'll stay with us again in the future! Kind regards, Anna Czerni More 

Athlone, Ireland
2 reviews
Reviewed 1 week ago

This is a superb apartment with lots of space, the decor is very modern and relaxing. One could not ask for better facilities and friendly staff. The location is just outside the Old City in a very quiet neighbourhood.

Helpful?
Thank cyrilmoriarty
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your nice review. I really appreciate your feedback about our apartments and location! I'm glad that you enjoyed your stay and I hope that you'll visit us in the future. Kind Regards, Anna Czerni More 

Warsaw, Poland
2 reviews
Reviewed 2 weeks ago

The apartment is the best I've ever had in Krakow - with a unique ambience of old Krakow, emphasized by a carefully chosen mix of period and modern furniture, matching decor, and the original interiors of an old, but perfectly renovated house. The reception is absolutely friendly and helpful, the location quiet and atmoshperic - in an old street within... More 

Helpful?
Thank _beata_konikowska
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for such enthusiastic and detailed review. I really appreciate your feedback! I'm very glad that you enjoyed your stay in our apartment and liked our design. I do hope that you'll come back to Crystal Suites next time you'll travel to Krakow! Kind Regards, Anna Czerni More 

Toronto, Canada
1 review
Reviewed 2 weeks ago via mobile

Great service, and such polite and humble front desk. Clean, spacious, apartment like hotel that stays locked at night for safety with security gaur. 5 minute walk to old town. Loved it. Would definitely recommend and visit again.

Helpful?
Thank JRFARRELL90
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your opinion, I'm very glad that you liked our staff and enjoyed your stay. I do hope that you'll visit us again in the future! Kind regards, Anna Czerni More 

2 reviews
Reviewed 4 weeks ago via mobile

We are a family of 5 and have just returned from our stay in Crystal Suites. I had done a lot of research before I booked our city break and I definitely made the right choice . We stayed in apartment 14, the 2 bedroom penthouse. The apartment is so big that my daughter had plenty of space upstairs in... More 

Helpful?
Thank Pollypukie
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for writing such detailed review. I really appreciate your feedback and I'm very glad that you and your family enjoyed Crystal Suites. I hope to see you and your husband next year! Kind regards, Anna Czerni More 

San Jose, California
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago

Our journey to the Crystal Suites started with an airport transfer. To pick up two couples our driver came in a spacious Mercedes Benz mini van that gave us room to stretch after a 15 hour flight. At Crystal Suites, we were greeted by Ivona and Monika, two extremely cheerful and helpful people. We were placed in room 7 (Ruby),... More 

Helpful?
Thank activeguy88
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for sharing your experience, I really appreciate your detailed review about our apartments. I'm very thankful for your nice feedback and I do hope to see you or your friends again in Crystal Suites. Kind regards, Anna Czerni More 

682 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (91)
Viewed
Room/Suite (40)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Other (27)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (569)
Viewed
One Bedroom Apartment (59)
Viewed
One Bedroom Apartment with Full Bed (55)
Viewed
One Bedroom Apartment with Large Kitchenette (45)
Viewed
One Bedroom Apartment with Street View (52)
Viewed
One Bedroom Loft Apartment (100)
Viewed
Studio Apartment with Balcony (52)
Viewed
The Hotel (13)
Viewed
Two Bedroom Apartment (83)
Viewed
Two Bedroom Luxury Apartment (110)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (21)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Krakow hotels
Stare Miasto
Cracowdays Apartments
Cracowdays Apartments
#6 of 258 in Krakow
902 reviews
Kazimierz
Hotel Columbus
Hotel Columbus
#8 of 258 in Krakow
1,098 reviews
Kazimierz
Queen Boutique Hotel
Queen Boutique Hotel
#2 of 258 in Krakow
1,484 reviews
Show Prices
Show Prices
Show Prices
Stare Miasto
Betmanowska Main Square Residence
Venetian House Aparthotel
#12 of 258 in Krakow
852 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Crystal Suites are fully equipped, independent, bijou apartments with central location and modern facilities. Distinctive in style, Crystal Suites combine bright interiors, individually commissioned furnishings, fabrics and artwork with comfort and fin-de-siècle period detail. Free internet, satellite TV, I pod dock, café on the corner , 12h reception with tourist information and your own keys to the newly renovated 1905 building located in the exclusive residential area will make you feel like a local. ... more   less 

Additional Information about Crystal Suites

Address: ul. Jana Kochanowskiego 6, Krakow 31-127, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $74 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Suites 3*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Cancelon and Odigeo so you can book your Crystal Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Krakow
Hotel Style:
#5 Romantic Hotel in Krakow
#7 Family Hotel in Krakow
#8 Business Hotel in Krakow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Suites staff and other travellers.
11 questions
Ask a question
Liverpool, United Kingdom
4 months ago
Newark, New Jersey
6 months ago
West Mifflin, Pennsylvania

See all questions (11)

Questions? Get answers from Crystal Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring towels!”
 of 5 bubbles DavidMDublin, 29 Sep 2016 | Read review
“Ask for something that doesn't face the busy street”
 of 5 bubbles WestPGal, 23 Sep 2016 | Read review
“Nestled in a quiet and safe neighborhood Apartment Turquoise was comfortable and quiet.”
 of 5 bubbles karenlj1, 25 Jul 2016 | Read review
“Ask for the apartment with baloncy.”
 of 5 bubbles YvonneC961, 16 Jul 2016 | Read review
“Treat your family to the 2 bedroom 2 bath that faces the street corner.”
 of 5 bubbles mama4llama, 1 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay