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Hotel Galaxy

ul. Gesia 22a, Krakow 31-535 Poland
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Traveller (597)
Room & Suite (263)
Dining (117)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#62 of 307 hotels in Krakow
Travellers' Choice
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, hairdresser's. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. We would like to inform that due to annual mandatory revision in period 18-31.01.2021 swimming pool, saunas and jacuzzi will be closed.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Books, DVDs, music for children
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Car park
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Vending machine
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Neck massage
Steam room
Waxing services
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, German, Polish
1954Reviews133Q+A100Room tips
Traveller rating
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Popular mentions
Hugsterefc wrote a review Oct 2020
Coleraine, United Kingdom86 contributions47 helpful votes
Quality from start to finish we spent 3 nights here bed and breakfast and it was superb. Great nights sleep very good breakfast and the staff were so professional and friendly on everything they did for us. Would we stay here again?? YES. Don’t worry about some reviews saying it’s too far out from the Old Town. You are in a beautiful city with a beautiful river walk along the river and ease yourself into the city and Old Town.Great hotel and would certainly recommend.
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Date of stay: September 2020Trip type: Travelled with family
4 Helpful votes
Response from Damian Pancerz, Marketing at Hotel Galaxy
Responded 27 Oct 2020
Dear Hugsterefc, Thank you for your opinion. I'm glad your stay was good. We're glad you're going to visit us again. Remember to use the promotional code on the key card you received at check-in. Best regards!
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Kevin L wrote a review Sep 2020
Norwich, United Kingdom82 contributions69 helpful votes
Just came back from a four day break at this hotel Whole process from check in to check out was brilliant and staff superb. Rooms were lovely although we overlooked the car park, furnishings were lovely and well appointed. Staff throughout our stay were so helpful really couldn’t do enough and ladies and gentlemen that run the bar deserve special mention as they really work hard. Will gladly return again soon.
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Date of stay: August 2020
Sleep Quality
Room Tip: Taxi to market square only cost around £4
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2 Helpful votes
Response from Damian Pancerz, Marketing at Hotel Galaxy
Responded 7 Oct 2020
Dear KevinL551, Thank you for your feedback about the Galaxy Hotel. We are very happy that you enjoyed your stay. We are glad that you appreciated the room of the hotel and other additional services. We will be extremely pleased if you visit us again in the future. Once again, thank you and greetings,
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Dave M wrote a review Aug 2020
Whitehaven, England, United Kingdom4 contributions14 helpful votes
Well landing at our digs the old town apartments, they were all shut up. So wife and kids started to panic. We popped in to a hotel a few doors away, which was a sister hotel to the Galaxy. The lady in reception was fantastic rang round the rest of there Hotels and found us a room for the four of us in the Galaxy Hotel. Value for money was fantastic, room was great, but the sofa bed was only a single. we told reception on the way out. On our return we were up graded to a much bigger and better room with a double sofa bed, with no charge. Pool you have to book early because of corvid 19, bar staff and reception girls were, very professional. well we have booked again for next year.
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Date of stay: August 2020
Sleep Quality
Room Tip: go higher floors
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3 Helpful votes
Response from Damian Pancerz, Marketing at Hotel Galaxy
Responded 7 Oct 2020
Dear davem608, Thank you for your opinion about the Galaxy Hotel. I am glad that you are recommending our hotel. Thank you also for appreciating our services. I hope you will have the opportunity to visit us again in the future. Greetings!
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John wrote a review Aug 2020
Portsmouth, United Kingdom12 contributions16 helpful votes
I was looking for a 4-star hotel to stay with my family and I found this hotel at a reasonable price including free breakfast. The quality of the hotel is very good and up to the standard of 4-star hotel, peaceful and calm location but very close to Galeria Krakowska Shopping Mall. I really like the professional approach of the staff, they were all really friendly. I must say the staff serving breakfast are really hardworking and topmost professional ladies. Only negative I can say is about the mini bar, the fridge was not working properly and there is only a common mini bar in the hotel.
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Date of stay: August 2020
Room Tip: Calm, quality rooms
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3 Helpful votes
Response from Damian Pancerz, Marketing at Hotel Galaxy
Responded 7 Oct 2020
Dear johntiltonuk, Thank you for your feedback on the Hotel Galaxy. We are pleased that your stay was worth recommending. We are glad that you appreciated the location of the hotel, the restaurant and other additional services. We will be extremely pleased if you visit us again in the future. Thank you again!
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karaokestokey wrote a review Aug 2020
Leeds, United Kingdom8 contributions14 helpful votes
We stayed at this hotel in August 2020 for a short break to celebrate my wifes 50th birthday. The hotel was fantastic in every way from the well appointed lobby/bar area and the very spacious bedrooms and bathrooms. The rooms are very spacious and spotlessly clean with maid service every day and also benefit from a free safe and free wifi. The hotel also has pool and gym which we did not use due to not having enough time to visit them. My daughter contacted the hotel prior to our visit and organised a birthday package from them which included flowers, assortment of fruit and cakes and a birthday card ready in the room on our arrival which were fantastic and a lovely surprise for my wife. The free breakfast was great but due to covid was served by the staff but they were very efficient and quick. There is a shopping mall within a 10 minute walk with plenty of eateries upstairs and the main square is a good 30 min walk which we both enjoyed. I would just like to say a big Thank you to all staff for making out stay a comfortable and memorable one and hope to see you again in the near future John and N icky .
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Date of stay: August 2020
2 Helpful votes
Response from Damian Pancerz, Marketing at Hotel Galaxy
Responded 7 Oct 2020
Dear karaokestokey, Thank you for your opinion. We are glad that so many aspects of your stay were worth recommending. Thank you for appreciating the breakfasts, quality of service, cleanliness and other services. We wish all the best for your wife. See you in the future. Greetings!
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US$79 - US$134 (Based on Average Rates for a Standard Room)
PolandSouthern PolandLesser Poland ProvinceKrakow
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Frequently Asked Questions about Hotel Galaxy
Which popular attractions are close to Hotel Galaxy?
Nearby attractions include Galeria Kazimierz Shopping Plaza (0.2 km), Headtrip (0.2 km), and Cinema City - Movie Theatre (0.2 km).
What are some of the property amenities at Hotel Galaxy?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Galaxy?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Galaxy?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Galaxy?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Galaxy?
Conveniently located restaurants include Pizza loft, Andromeda Alfa Restaurant, and Jeff's Neighborhood Grill & Bar.
Are there opportunities to exercise at Hotel Galaxy?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Galaxy have an airport shuttle?
Yes, Hotel Galaxy offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Galaxy?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Galaxy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Galaxy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.