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Grand Hotel

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Traveller (257)
Room & Suite (154)
Dining (87)
Overview
  • Excellent43%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the main square”(95 reviews)
“old town”(49 reviews)
“early hours”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
5 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (708)
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527 results
Traveller rating
225
170
76
30
26
Traveller type
Time of year
LanguageEnglish
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225
170
76
30
26
Show reviews that mention
All reviewsthe main squareold townearly hourshigh ceilingsstreet noisenoisy at nightexcellent locationreception staffmini barthird floorroom was largebreakfast roomwonderful hotelbars and restaurantssalt minesbreakfast was excellentscrambled eggs
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1 - 5 of 527 reviews
Reviewed 2 days ago

Booked deluxe room with bath for 4 nights through Expedia, breakfast included. Fantastically our room was available for an early check-in ( normally 4pm which is stupid), the receptionist was fantastic. But no bath, poor shower, very little storage space, and poor poor towels and...More

Thank baxR23
Reviewed 3 days ago via mobile

Leaving the rich history of the place aside we stayed there for 4 days, the rooms were really small and noise came in from the street. Breakfast was poor, same things on the menu everyday. Definetly not worth the price.

Thank Mihnea L
Reviewed 1 week ago via mobile

Towards the end of our European tour, we made a reservation at the ***** The Grand Hotel Kraków because of its perfect location for exploring the old town. Having difficulty navigating the road system to the given location, my husband went off on foot in...More

1  Thank Mary W
Response from PR_Manager_WII, Dyrektor generalny at Grand HotelResponded 1 week ago

Dear Mary, I read your detailed review very carefully and the most important for me is the perfect service of our doormen Darek as well as our reception staff. We are here for our Guests. The Grand Hotel ***** Kraków is the oldest hotel in...More

Reviewed 2 weeks ago

It certainly is a grand hotel. It has very friendly and helpful staff throughout and many of them speak very good English. They can’t help you enough and are cheerful with it. It is located just of the main square which is perfect. The noise...More

2  Thank Kerry G
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 1 week ago

Dear Kerry, I read your review very carefully and with due attention. I am happy to know you liked our friendly and helpful staff as well as our breakfast buffet with amazing display of food. Thank you for other remarks about room and perfect location,...More

Reviewed 3 weeks ago via mobile

We spent 3 nights at this hotel and are really pleased with everything especially the breakfast (fruit, cheese, eggs, sausage, breads,cereal, etc). It’s a great location in old town and the best part is it’s not noisyMore

Thank lk1280
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 3 weeks ago

Dear Guest, thank you for being with us and for sharing your opinion on Tripadvisor platform. Knowing that our guests have such a pleasant stay is a great award for us. We would be more than happy to host you in the Grand Hotel *****...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast included
Business Centre with Internet Access
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$109 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (257)
Room & Suite (154)
Dining (87)
Amenities (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Beth S
21 July 2018|
AnswerShow all 6 answers
Response from swisswatkinsfamily | Reviewed this property |
Yes , a lovely range of shampoo, shower gel,soap,vanity set( cotton wool and earbuds , nail file) a shoe polisher and cloth , a shower cap.They also gave us complimentary bottled water and tea and coffee facilities in the... More
0
Votes
williamtoliver
8 July 2017|
AnswerShow all 7 answers
Response from danieljcohen | Reviewed this property |
Tub and shower in ours. Good value and bfast good.
0
Votes
TimeTravel364
11 February 2017|
AnswerShow all 3 answers
Response from Anthony K | Reviewed this property |
Lift is available although you may have a bit of a walk depending on your room location. Limited English speaking TV programming.
1
Vote
Room Tips
"No idea, normally you would book one, but what you get maybe not what you paid for."
baxR23
2 million years ago
Read review
"We had room 41or 43 which was on the same street as a "gentleman's" club?"
donnamK1265ZY
2 million years ago
Read review
"The best rooms would be away from the street if you don't like street noise, but I'm sound..."
Y6095XIsusanc
2 million years ago
Read review
"Get an inner room if you want quiet for sleep. The street side rooms are noisy on Friday & Saturday..."
VincentP67
2 million years ago
Read review
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