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Grand Hotel

662 reviews
#83 of 267 Hotels in Krakow
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Traveller (234)
Room & Suite (154)
Dining (87)
Overview
  • Excellent43%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the main square”(90 reviews)
“old town”(46 reviews)
“classic hotel”(5 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
5.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (662)Write a Review
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All reviewsthe main squareold townclassic hotelmini barearly hoursstreet noisehigh ceilingsnoisy at nightlocation is excellentreception staffemailed the hotelthird floorfour nightschristmas marketwonderful hotelschindler's factorybreakfast was excellent
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1 - 5 of 492 reviews
Reviewed 1 week ago

Great room, excellent attentive staff, hotel was grand and in good condition, despite other views on here that it was a bit tired. Superb location near main square. Nice restaurant and cocktail bar (with free arrival shot of vodka!).More

Thank Martin M
Response from PR_Manager_WII, Grand Hotel Staff at Grand HotelResponded 1 week ago

Dear Sir, Thank you for your time, feedback on TripAdvisor and your kind words. We are very happy that you appreciate our effort. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the appreciation. We...More

Reviewed 2 weeks ago via mobile

Charming place, that has retained the grandeur of times past. Very conveniently placed in the middle of old town and very child friendly (18 months). Quite quiet for being in the middle of things (at least in winter).More

Thank Balderk
Response from PR_Manager_WII, Kierownik ds. PR at Grand HotelResponded 2 weeks ago

Dear Sir, Thank you for choosing our Grand Hotel. We are always thriving to keep our standards high and make your stay as comfortable and nice as possible. We are happy to know that it was the case for you! We happily invite you to...More

Reviewed 3 weeks ago via mobile

This was our third visit to Kraków, we have previously stayed at the Copernicus Hotel but thought we would try somewhere different. Unfortunately our weekend was a little spoilt due to the noise. When we arrived we were told that we had been upgraded to...More

Thank Florioli
Response from PR_Manager_WII, Kierownik ds. PR at Grand HotelResponded 2 weeks ago

Dear Guest Florioli, Thank you for your time and feedback. It was a pleasure to host you in our Hotel. We are happy that you like Kraków and like to come back. Thank you very much for nice words about our staff, please be assure...More

Reviewed 3 weeks ago

I went to Krakow with my 25 year old daughter for my 50th birthday 10 days ago. I wanted a hotel that was classic and filled with heritage and that was what we got. The room was huge with a table we could eat a...More

Thank 1968Tina1968
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 5 days ago

Dear Ms Tina, Thank you very much for choosing Grand Hotel. Thank you very much for sharing your opinion with us and for your time. We are very pleased that you enjoyed your stay and that we met your needs. Thank you for nice words...More

Reviewed 4 weeks ago

The Grand Hotel is conveniently located close to Krakow’s main square. The hotel is old and could do with a facelift however our room was comfortable and just what we needed for our short stay in Krakow. The ladies at the front desk and the...More

Thank Hop O
Response from PR_Manager_WII, other at Grand HotelResponded 2 weeks ago

Dear Guests, Thank you very much for sharing your opinion with us. We are very happy to hear that you liked hotel, location and Kraków. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Business Centre with Internet Access
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$102 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (234)
Room & Suite (154)
Dining (87)
Amenities (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
williamtoliver
8 July 2017|
AnswerShow all 7 answers
Response from danieljcohen | Reviewed this property |
Tub and shower in ours. Good value and bfast good.
0
Votes
TimeTravel364
11 February 2017|
AnswerShow all 3 answers
Response from Anthony K | Reviewed this property |
Lift is available although you may have a bit of a walk depending on your room location. Limited English speaking TV programming.
1
Vote
hanbyholmes
31 October 2016|
AnswerShow all 2 answers
Response from PR_Manager_WII | Property representative |
Dear Madam Really sorry but we haven't public fireplaces only in our apartments. But in our restaurant are candles for all winter whereby atmosphere in our hotel it's very warm. We are located near the market square where... More
0
Votes
Google Translation
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123456
Room Tips
"We had Room 28 and it was big and quiet"
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"All rooms seem OK and spacious enough"
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"Rooms at back of hotel are quite."
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"We stayed in room 57 and it was beautiful."
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