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All reviewsthe main squareold townearly hourshigh ceilingsstreet noisenoisy at nightexcellent locationreception staffmini barthird floorroom was largebreakfast roomwonderful hotelbars and restaurantssalt minesbreakfast was excellentscrambled eggs
Booked deluxe room with bath for 4 nights through Expedia, breakfast included. Fantastically our room was available for an early check-in ( normally 4pm which is stupid), the receptionist was fantastic. But no bath, poor shower, very little storage space, and poor poor towels and...More
Leaving the rich history of the place aside we stayed there for 4 days, the rooms were really small and noise came in from the street. Breakfast was poor, same things on the menu everyday. Definetly not worth the price.
Towards the end of our European tour, we made a reservation at the ***** The Grand Hotel Kraków because of its perfect location for exploring the old town.
Having difficulty navigating the road system to the given location, my husband went off on foot in...More
1 Thank Mary W
Response from PR_Manager_WII, Dyrektor generalny at Grand HotelResponded 1 week ago
I read your detailed review very carefully and the most important for me is the perfect service of our doormen Darek as well as our reception staff. We are here for our Guests.
The Grand Hotel ***** Kraków is the oldest hotel in...More
It certainly is a grand hotel. It has very friendly and helpful staff throughout and many of them speak very good English. They can’t help you enough and are cheerful with it. It is located just of the main square which is perfect. The noise...More
2 Thank Kerry G
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 1 week ago
I read your review very carefully and with due attention. I am happy to know you liked our friendly and helpful staff as well as our breakfast buffet with amazing display of food.
Thank you for other remarks about room and perfect location,...More
We spent 3 nights at this hotel and are really pleased with everything especially the breakfast (fruit, cheese, eggs, sausage, breads,cereal, etc). It’s a great location in old town and the best part is it’s not noisyMore
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 3 weeks ago
thank you for being with us and for sharing your opinion on Tripadvisor platform.
Knowing that our guests have such a pleasant stay is a great award for us.
We would be more than happy to host you in the Grand Hotel *****...More
Response from swisswatkinsfamily | Reviewed this property |
Yes , a lovely range of shampoo, shower gel,soap,vanity set( cotton wool and earbuds , nail file) a shoe polisher and cloth , a shower cap.They also gave us complimentary bottled water and tea and coffee facilities in the... More
Yes , a lovely range of shampoo, shower gel,soap,vanity set( cotton wool and earbuds , nail file) a shoe polisher and cloth , a shower cap.They also gave us complimentary bottled water and tea and coffee facilities in the room.some sweets too !