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BEST WESTERN Krakow Old Town

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768 Reviews from our TripAdvisor Community

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Showing 569: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Jet2holidays
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1Thank nicolahX3662JW
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Cambridge, United Kingdom
Reviewed 20 January 2017

Stayed in an Executive twin room for 4 nights in December 2016. Purpose of the trip was to visit the Christmas market, and this hotel offers excellent value for money as it is very close to the main square. The room was clean and tidy with everything you would need for a comfortable stay. Breakfast was good, especially the cold...

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Thank Glyn872
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, We are very grateful for such positive feedback about our hotel. We are pleased that planning another stay in Krakow will be able to host you in our hotel. Currently, the hotel is renovated, and we hope that you will like the future new style of the hotel. All the best! Iwona Sulikowska Hotel Manager

Belfast, United Kingdom
Reviewed 20 January 2017

stayed here with another couple on a 'city break' for 4 days in late October 2016. Excellent location fro city centre. rooms small but well appointed and breakfast excellent for a 3 star hotel. cost of room excellent and good value for money. would stay again,

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Thank Family5WA
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, We apologize for the lack of response, we thank you very much for such a nice review of our hotel. Current, our hotel is being renovated and will soon open our doors again with a new fresh image. We hope that you will like it , and you will spend with us again a nice time in Krakow....

Manchester, United Kingdom
Reviewed 11 January 2017

Excellent location within 400m of square. Good size rooms, comfortable, clean, continental breakfast very varied, bar area pleasant & decent price. Staff very nice & informative. Re; disabled guest facilities there are approx 6 steps at front of hotel BUT may be ramp from rear car park (check with hotel)

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Thank Mike G
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for writing so positive opinions of your stay at our hotel and our beautiful Krakow. We are pleased that everything was successful and we are hoping for your return visit very soon!! All the best Iwona Sulikowska Hotel Manager

Durham
Reviewed 1 January 2017 via mobile

Stayed here for a few days. The location is great, right in the heart of the town and a stone's throw from the main square and cloth hall. Rooms are not the biggest and the water pressure and sizes vary between rooms (my friends had a room with good but not great pressure). Every thing is clean and tidy, the...

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Thank Dinnerisready
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for your review. I am happy that you enjoyed yours stay with us Our location is definitely one of the things we are proud of about our hotel. We are so lucy to have a hotel in the heart of Krakow. Thank you and look forward to seeing you soon. Iwona Sulikowska Hotel Manager

Sheffield, United Kingdom
Reviewed 30 December 2016

What a great find! Me and my boyfriend visited here in December and when we arrived it was late in the evening but we wanted to visit Auschwitz the next day and the guided tour was fully booked. The lady on the desk was extremely helpful and phoned around and managed to arrange for us to have transport there and...

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Thank Beth6691
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Beth, Thank you very much for very positive review. I am happy to hear that our staff and service met your expectations. We are glad that you enjoyed your stay with us and for recommending us to other travelers. We hope to see you again soon! Iwona Sulikowska Hotel Manager

London, United Kingdom
Reviewed 22 December 2016

The hotel is nice, the breakfast room is (at least during our stay) a bit too crowdy; the breakfast itself, if you have a sweet tooth, is quite limited but all in all ok. The location is good, rooms are comfy. The elevator is quite unusual; you never are at your floor and, if you are in the Jazz area,...

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Thank babbua
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for taking time to review your stay while visiting our charming town. I am glad to hear that your overall experiance was positive. Welcome to the next visit in our hotel! All the best Iwona Sulikowska Hotel Manager

Reviewed 22 December 2016

This is the second visit for me to this hotel in 2016, the last was in early Aug when the heat of summer was still to be felt. This time was mid December when the climate was not quite the same. My room at the hotel was in the "Jazz" section of the hotel as per my last visit and...

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1Thank Colin W
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for taking time to review your stay with us again. I am so happy that you enjoyed your visit in our hotel and our beautiful Krakow. We are pleased that you have seen so many interesting places in Krakow and you share the information and experiences with other Guests. Thank you and look forward...

Manchester,England
Reviewed 19 December 2016 via mobile

Disappointed with hotel. Room was nice and cosy. Restaurant was poor and expensive for Poland. Breakfast very poor. It's gonna have to be 4Star next time. The Christmas Market was a big let down. Hardly any stalls, did Krakow an injustice. Liked the Mulled wine though at less than £2 for a decent size cup. Restaurants in centre were excellent....

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Thank healerfred1
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much choosing our hotel . I am pleased that you had a good stay overall. I apologize for some inconvenences during your stay. We have sent your feedback to the personnel concerned. We look forward to welcoming you back in the future. All the best, Iwona Sulikowska Hotel Manager

London, England, United Kingdom
Reviewed 18 December 2016

Short walk from the train station and handy to other attractions in the area - Old Town / Jewish Quarters. We stayed for 2 nights and the room was pleasant, clean and warm. The breakfast had a great spread. Reception friendly and helpful for recommendations and directions

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Thank Catherine C
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Catherine, Thank you very much for choosing and staying in our hotel. We are pleased that your stay was a very successful. Our location is in fact very convenient and let you visit the most important and interesting places in Krakow. Thank you also for such nice words about our staff. Hope to see you again in near future!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $117 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Krakow Old Town staff and other travellers.
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Questions? Get answers from BEST WESTERN Krakow Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms in the 'refurbished section; they are more modern.”
 of 5 bubbles Family5WA, 19 Jan 2017 | Read review
“We were in front of hotel & trams woke us early but we were wanting early rises to go site seeing AND we didn't miss breakfast”
 of 5 bubbles 297MikeG297, 11 Jan 2017 | Read review
“There are trams running to the front of the hotel so you may find that the rear is quieter.”
 of 5 bubbles colinw866, 22 Dec 2016 | Read review
“Jazz section nice”
 of 5 bubbles marcoIreland, 30 Nov 2016 | Read review
“ask for a high floor at the front”
 of 5 bubbles welshprof, 27 Nov 2016 | Read review
5 of 5