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Holiday Inn Krakow City Center

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#42 of 256 Hotels in Krakow
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Holiday Inn Krakow City Center
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1,402 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Krakow City Center
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Showing 1,080: English reviews
Athens, Greece
Reviewed 1 May 2015

Surprisingly nice rooms in the new wing but avoid room service at all costs. Very conveniently located a few minutes walk from the central square and within walking distance from most attractions.. Clean, quite and good value for money.

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1Thank Okazaki
Drogheda, Ireland
Reviewed 29 April 2015

We spent 3 nights here in late April. Taxi in from the airport is 20 mins and cost €22. The hotel has been recently expanded with a new Conference facility and we did find the layout a little challenging and it took a while to figure which lift to take to the various sections. The decor and facilities are average...

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1Thank Hanlor
Reviewed 25 April 2015

This hotel has all the glamour you would expect to find in a cheep hostel. The bathroom had a nylon shower curtain. The bed was quite small for a double, so was the duvet, so we had to ask for a second one... not what one would expect in a 5 star hotel. The extractor fan in the bathroom did...

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Thank Victoria T
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Victoria T, Thank you for your comments regarding your recent stay at Holiday Inn Krakow City Center. I am disappointed to read that you dislike our hotel and its decor. Most of our guests appreciate our facilities, you can read their comments on Tripadvisor. I would like to inform you that all of our rooms are furnished and equipped...

Norwich, United Kingdom
Reviewed 24 April 2015

My husband and I were very impressed with the fantastic welcome we received. The staff were most efficient and went out of their way to help us with booking our trips. We stayed in a deluxe king room and it was very good value for money, the room was very well presented and very comfortable. The location is very good,...

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Thank Meryl H
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Meryl H, I would like to thank you for your wonderful opinion of Holiday Inn Krakow City Center and our staff. I will make sure to pass your comments to our employees, who work hard every day to provide excellent service to our guests. We are very happy to hear that you would recommend Holiday Inn Krakow CC to...

Los Angeles, California
Reviewed 22 April 2015

A really cool stay we have had in this hotel. It is very comfy. Has a nice business office (in case you keep forgetting important documents, as I always do), the gym is small but does it's job. Stayed with my girl... The hotel is a little too "shine bright like a diamond" for my taste. Traveling as a young...

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Thank Denis V
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Denis V, Thank you for reviewing your recent stay at Holiday Inn Krakow City Center. It’s wonderful to know how much you enjoyed your stay with us. We hope to have the chance to welcome you back soon. Warmest Regards, Lukasz Piskor, Executive Assistant General Manager

Leeds, United Kingdom
Reviewed 7 April 2015

I've been travelling to Kraków on business for over three years and nearly always manae to stay at the Radisson Blu but of late they have been fully booked so I've ventured into other hotels. Just arrived at holiday inn and didn't get the usual warm welcome that I'm used to receiving. After rearranging my room as there was no...

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1Thank Trisha H
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Trisha H, Thank you very much for your comments about your recent stay at Holiday Inn Krakow City Center. I am sorry that you did not feel welcomed during your check in. I will discuss your opinion with the Front Office manager and relevant employees for corrective measures. I would like to point out that not all of the...

newry co down n ireland
Reviewed 7 April 2015

We stayed at this hotel for 3 nghts the staff were excellent especially the receptionest Johanne she made us so welcome the minute we walked in and sorted all our tours etc straight away NO Fuss. This hotel is right in the centre of all the main areas (Walking Distance) and the meas are also very good.Would defintley stay here...

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Thank jackie m
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear jackie m, Thank you very much for your positive review of Holiday Inn Krakow City Center. I am particularly happy to read your positive words about one of our receptionists Joanna. I will pass your opinion to her and her manager. Should you decide to come back to Krakow, please keep us in mind as we would love to...

Reviewed 7 April 2015

Stayed at the Hotel over Easter. Well located for the centre of Krakow. Rooms very clean and a good size although we seemed to have one of the older ones compared with friends. The service in the Hotel restaurant however was awful. The waitress came across as rude and didn't even bring glasses with our drinks despite asking. In the...

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1Thank mrtravel1971
London, United Kingdom
Reviewed 6 April 2015

An absolute pleasure staying at this hotel. Excellent price for value. Customer service was absolutely brilliant; everyone was extremely pleasant and made you feel welcome. Rooms were nice and clean. Executive rooms were a pleasant surprise with desk/office area off to the side like a separate room. Bathrooms very spacious. Location is perfect for walking and sightseeing in the old...

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Thank Tom D
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Tom D, Thank you for your positive comments about your stay at Holiday Inn Krakow City Center. I am very happy to read that you are planning to stay with us again, when re-visiting the beautiful city of Krakow. We are looking forward to welcoming you back! Best regards, Maciej Kaczmarczyk Resident Manager

Reviewed 4 April 2015 via mobile

I am a regular visitor of different hotels of the IHG Group, usually due to business trips. This time it is a private visit, but it's so nice to stay Executive and being treated accordingly. The room is on the first floor, it is big and very beautiful. I have big flat TV, Nespresso coffee machine, free internet and everything...

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Helpful?
Thank Anna R

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Impresja Restaurant
Impresja Restaurant
Cuisines: Polish, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Holiday Inn Kraków City Centre hotel is conveniently located in the heart of Kraków's Old City, only minutes away from the main Market Square, Kazimierz Jewish Quarter, Wawel Castle, the central train station and bus terminal, and Kraków's biggest shopping centers. ... more   less 

Additional Information about Holiday Inn Krakow City Center

Address: Wielopole 4, Krakow 31-072, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $138 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Krakow City Center 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Holiday Inn Krakow City Hotel Krakow
Krakow Holiday Inn
Hotel Style:
#16 Business Hotel in Krakow
#25 Luxury Hotel in Krakow
#28 Family Hotel in Krakow
#34 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Krakow City Center staff and other travellers.
36 questions
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Questions? Get answers from Holiday Inn Krakow City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors have a lot of light but very effective shades for night”
JackMiarka, 14 Apr 2017 | Read review
“All rooms are good now. Exec rooms offer more space and a larger bathroom”
CeesJ_13, 4 Apr 2017 | Read review
“I was upgraded to an executive room and it was excellent”
Adrian-CheadleHulmeC, 4 Apr 2017 | Read review
“Check if renovations are being done”
Ale-to-the-Chief, 29 Mar 2017 | Read review
“Ask for rooms away from the front of the hotel - could be noisy.”
rebeccalove, 26 Mar 2017 | Read review
5 of 5