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Novotel Krakow City West

1,273 reviews
#51 of 267 Hotels in Krakow
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Traveller (369)
Room & Suite (183)
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Overview
  • Excellent39%
  • Very good48%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(22 reviews)
“shuttle service”(15 reviews)
“old town”(63 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Krakow City West
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,273)Write a Review
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All reviewsfree shuttleshuttle serviceold townswimming poolkrakow cityrecommend this hotelbus stoptown centrebusiness tripwalk in showermini barreception areapublic transportreception staffstayed here for nightsshort stayscrambled eggs
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11 - 15 of 555 reviews
Reviewed 26 December 2017 via mobile

We stay in this hotel as part of a large group, so our experience might not reveal the best of the hotel can offer We found that the reception has a dedicated play room for kids, including an X-box area. I suppose guests can utilize...More

Thank Laurensius Hand... O
Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 28 December 2017

Dear Laurensius, Thank you very much for your review and feedback which we really appreciate and value as this motivates us for even harder work. We hope that despite small drawbacks, you will choose our hotel again in the future. Best regards, Wojtek Kogut Guest...More

Reviewed 15 December 2017

Greeted by welcoming friendly staff, our room was spacious and comfortable, great choice for breakfast, we also ate in the hotel restuarant twice, on both ocassion the meals were lovely, the service was friendlŷ, reception staff where very helpful arrange our day trips for us,...More

Thank Tracey B
Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 18 December 2017

Dear Tracey, Many thanks for your kind review and feedback. It appears as you had a great stay with us here in Krakow. We are really happy we were able to be part of it and we hope you will recommend our hotel to your...More

Reviewed 14 December 2017

This is a great hotel and place to stay in Kraków. Although it’s a bus ride to the Old Town it’s still very easy to get around from this location. We found the Novotel staff very helpful and friendly. They printed our boarding passes without...More

Thank mariejY9606PD
Reviewed 12 December 2017

Hotel on west side of town , as you'd expect from its title! Not badly situated, but no good if you like to walk to restaurants or town. About 20 mins from airport. Situated quite near main road. Free shuttle to town twice daily. Taxi...More

Thank Paula T
Reviewed 10 December 2017

Staff is so friendly and service is perfect. The suite was so luxurious with two bathrooms and very comfortable bad. It will be my pleasure to visit it as soon as possible and enjoy in my stay there...

Review collected in partnership with Accorhotels.com
Thank srdjan133
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$50 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Krakow
#18 Family Hotel in Krakow
#20 Business Hotel in Krakow
#28 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$50 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Krakow
#18 Family Hotel in Krakow
#20 Business Hotel in Krakow
#28 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (369)
Room & Suite (183)
Dining (37)
Pool & Beach (2)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Charmaine M
22 January 2018|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello, Thank you for your question but is it related to our hotel? Look forward to hearing from you, Best regards, Wojtek Kogut Guest Experience Manager Krakow
0
Votes
jolantasandrabroka
2 January 2018|
AnswerShow all 9 answers
Response from Wojtek K | Property representative |
Hello, Thank you very much for your question and the interest in our hotel. Indeed, we offer a twice a day shuttle service to our brother hotel: Novotel Krakow Centrum. Please note the space limited so the service is... More
1
Vote
Kyle C
10 October 2017|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello there, We are very conveniently located from Krakow Airport. It will tale you approx 20 mins by taxi. Our Novotel is like between Krakow Centre and the airport. Hope this helps. Please let me know if you have any... More
0
Votes
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Room Tips
"as higher the level as better the view"
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"Don't think you can, all will have road noise!"
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"book a superior room as these are the rooms that have been updated."
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"High floors are best and when I was there 7th floor was modernised."
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