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Novotel Krakow City West

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Novotel Krakow City West
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1,063 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Krakow City West
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Warsaw, Poland
Reviewed 28 July 2016
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Thank maciusik1
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review
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Reviewed 27 July 2016
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Review collected in partnership with Accorhotels.com
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Thank Sebastian W
Manager O, Kierownik recepcji at Novotel Krakow City West, responded to this review
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Marz, Austria
Reviewed 27 July 2016
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Review collected in partnership with Accorhotels.com
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Thank peter_greiner
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review
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Umbria
Reviewed 27 July 2016
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Thank microbo99
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review
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Winsford, United Kingdom
Reviewed 24 July 2016

We stayed here on a Leger coach holiday and found it to be of good quality serving good food & drinks. Although our package did NOT include an evening meal we ate in the hotel cafe restaurant on our first night and took up the hotel offer of a 40 Zloty buffet meal option and found it good value and...

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1Thank JohnLindaF
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review

Dear JohnLindaF, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 23 July 2016

I stayed at this hotel in June 2016. This being the second time of staying at this hotel. My wife and spent 5 nights on a room only basis. I have to say the room was very clean and comfortable. The bathroom was large fully tiled with a shower. The room had a King sized bed which was very comfortable....

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1Thank Slimjim31
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review

Dear Slimjim31, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Toruń
Reviewed 21 July 2016
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1Thank andrzej655
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review
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Olsztyn, Poland
Reviewed 20 July 2016
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1Thank helena160
Manager O, Customer Experience Team at Novotel Krakow City West, responded to this review
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Rzeszów
Reviewed 19 July 2016
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Thank johnny89425
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review
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Manchester, United Kingdom
Reviewed 17 July 2016 via mobile

The hotel was lovely, clean, modern and the staff were very helpful and friendly. Its around a 45min walk from the main square or 10-15 mins in a taxi, the issue with this is no taxi drivers have ever heard of it. We had to rely on Uber to get us around. The food was ok but its expensived compared...

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1Thank adamr2007
Manager O, Dyrektor generalny at Novotel Krakow City West, responded to this review

Dear Adamr2007 We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $70 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Hotwire, ACCOR, Travelocity, Booking.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Krakow City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#10 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#29 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
33 questions
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Midlothian
Slimjim31 Reviewed this property
Helpful answer
2
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Not as helpful

I am not sure. You are only a short distance away from the centre and you can use the free taxi at certain times of the day. There are many shops etc in the centre where you can book the tours. Myself I booked the Austwich tour online weeks before I travelled with a company Escape to poland who collect and return you from this hotel. Excellent.compant very reliable

7 months ago
Richmond, United Kingdom
HelenR0gers Marlow, United Kingdom Reviewed this property
Helpful answer
2
Votes
Not as helpful

Yes there is a bus stop about 1minute walk from the hotel (it's literally at the back of the hotel on the main road). There are 3 buses an hour from memory.

You will need change as you buy your ticket on the bus - for 2 adults and 2 children we were just over 11zloty in total each way. The bus stops very close to the train station/ shopping centre. We didn't use the bus in the evenings.

6 months ago
Richmond, United Kingdom
6 months ago
Berjalanan Reviewed this property
Helpful answer
1
Vote
Not as helpful

Taxi worked well, wasn't too expensive.

6 months ago
10 months ago
Jenny B Wednesbury, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

I organised transport via a company specialising in airport transfers, which cost 80 zloty.

10 months ago
Wales, United Kingdom
Manager O Krakow, Poland Property representative
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1
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Not as helpful

Dear Saskia,

Please forward this question to our reservation department using our general e-mail address.

We will find the best solution :-)

Regards,

Katarzyna Leśniak

Front Office Manager

2 months ago Google Translation

See all questions (33)

Questions? Get answers from Novotel Krakow City West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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