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Novotel Krakow City West

Booking.comUS$69*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$81*
US$69*
US$81*
US$69*
US$81*
US$69*
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Novotel Krakow City West
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1,105 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Krakow City West
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Showing 495: English reviews
Haifa, Israel
Reviewed 2 June 2015

The hotel is located in the entrance to the city. The breakfast was nice. They have bikes (only 4) for the use of their customers which is very nice. The room is nice and the women in the reception are very nice.

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Helpful?
1Thank EdithFW
Marzena S, Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marzena Suska Front Office...

Milton Keynes, United Kingdom
Reviewed 1 June 2015

Basic comfortable clean hotel with friendly staff. The Restaurant was o k for evening meals if a little expensive the Breakfast was overpriced and not particularly good. During our visits the Hotel had parties attending conferences which made the Restaurant noisy particularly during price giving to employees.

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Helpful?
Thank Philip A
Marzena S, Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay in Novotel Krakow City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your concerns,...

oostende
Reviewed 27 May 2015

like the refurbished rooms and the nespresso machine in the room, staff is friendly and professional bar menu is of good quality and also the restaurant is good only one disadvantage - 40 min walk to the towncenter....

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Helpful?
Thank walter01
Marzena S, Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Gdansk, Poland
Reviewed 21 May 2015

A good hotel for business (conference rooms are available). The main interest of this hotel is that it is easily accessible by car (from the highway) since it is not in the city centre (but closer to the AGH University). The hotel is quite recent, with relatively large rooms of high standards. The breakfast consists of a buffet but is...

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Helpful?
Thank Ch-Henry
Marzena S, Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for having taken a few minutes of your valuable time to write us your comments about our hotel during your recent stay with us. We are pleased to be your hosts. It is our aim to provide our guests the warmth and hospitality through our facilities and services. Thank you for your precious opinions....

London
Reviewed 19 May 2015

Arrived around 5pm and the hotel wasn't busy. Receptionsit checking me in answered the phone mid process and it turned out not to be a quick call. Quite infuriating and unprofessional to the extent that I asked one of her colleagues what I was still waiting for to get a sheepish look from her. Bar tender warm and helpful remembering...

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Helpful?
Thank KeaneJohn
Marzena S, Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for having taken a few minutes of your valuable time to write us your comments about our hotel during your recent stay with us. We are pleased to be your hosts. It is our aim to provide our guests the warmth and hospitality through our facilities and services. Thank you for your precious opinions....

Croydon, United Kingdom
Reviewed 17 May 2015

That was the title I gave to a previous report on this hotel, and it is true still of the 7 days we have just spent here from 5 May. As others have noted, this hotel is ideally located if you are working in one of the large buildings opposite, housing local offices of multi-national firms, or are visiting kids...

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Helpful?
1Thank alanreynolds
Marzena S, Deputy Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Espoo, Finland
Reviewed 14 May 2015

Good quality hotel, stayed here for two nights. Hotel was clean and I had a good sleep here. There was some mixup with my room, I had reserved it for two nights but hotel had booking only for one night. Staff in reception handled the situation well, although I had to change the room for the 2nd night cause of...

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Helpful?
Thank Lauri H
Marzena S, Deputy Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sheffield, United Kingdom
Reviewed 9 May 2015

Lovely views from our 7th floor room but the hotel is not very convenient if you want to get into town. We stayed here on our trip round Poland and this was the only hotel not central. It meant that at one night we had a group buffet and the second night we ate in the hotel restaurant. The meal...

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Helpful?
Thank Greystones23
Marzena S, Deputy Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for letting us know your inconveniences regarding your stay at the Hotel Novotel Krakow City West and we appreciate the time you have taken to bring this matter to our attention. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the...

Manchester, United Kingdom
Reviewed 9 May 2015

If you're looking for a hotel that offers value for money and quality accommodation, this is a great option. Only downside is it set back from the city centre, about a 30 min walk to the main square in Krakow, however if you like exploring and not just interested in the tourist spots it is worth looking at this hotel....

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Helpful?
Thank Rebecca B
Marzena S, Deputy Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Plymouth, United Kingdom
Reviewed 9 May 2015 via mobile

Stayed here for 2 nights as part of a history trip with uni friends. Lovely hotel and amazing shower in the rooms! We had a room on the 6th floor with a great view. The hotel has a courtesy bus that runs into the centre twice a day and taxis on site (which cost us 20-25 zlotys...£4). Would definitely come...

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Helpful?
Thank EmilysMum1979
Marzena S, Deputy Front Office Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marzena Suska Deputy Front...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $76 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, ACCOR, Agoda, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Krakow City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#15 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#32 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
33 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor rooms have been refurbished and are quiet”
JMF_7, 13 May 2017 | Read review
“Our superior room was on the 7th floor.”
PartTimeTraveller123, 8 May 2017 | Read review
“I had second Floor, my room was very clear and comfortable.”
nikholasr, 19 Apr 2017 | Read review
“Ask to see the room first”
PeterB507, 12 Feb 2017 | Read review
“Ask for room on a high floor! Better views...”
sawadee_1, 6 Feb 2017 | Read review
5 of 5
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US$69* /night
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Prices are for 1 room, 2 adults
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