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Ostoya Palace Hotel

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Traveller (54)
Room & Suite (35)
Dining (1)
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Overview
  • Excellent35%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“faded grandeur”(4 reviews)
“the main square”(31 reviews)
“lovely hotel”(16 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Nearby Hotels
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Reviews (281)
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203 results
Traveller rating
86
76
24
9
8
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LanguageEnglish
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86
76
24
9
8
Show reviews that mention
All reviewsfaded grandeurthe main squarelovely hotelold townhigh ceilingstraditional hotelpower showerwatch tvnight stayfour nightsquiet areaminute walkstaff were very helpfulroom was largewawel castlebasementkettle
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1 - 5 of 203 reviews
Reviewed 23 February 2018

This is an ideally located hotel, situated not far from the Main Square in Krakow, and the Wawel Castle. The staff are friendly and polite, but the hotel itself could do with being dragged into the 21st century. The lift is not very modern and...More

2  Thank jdr1993
Reviewed 3 January 2018 via mobile

A great hotel, well positioned for getting to the old town and the castle. A nice bar for a short visit and breakfast plentiful, good choice with the option for a cooked breakfast Would recommend for a short visit to view all the tourist attractions...More

Thank Gareth E
Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 18 January 2018

Dear Guests, We are happy when we read these reviews. This motivates us to continue to work and raise the level of our services. Thank you and see you in Krakow :-)

Reviewed 14 December 2017

My wife and I spent 3 nights here in December for the xmas markets Hotel location is perfect...5 minute walk to square...quiet area..nice basement bar Room was beautiful...staff were very friendly...organised gorgeous flowers and bubbly for next to nothing! Breakfast was varied and plentiful if...More

1  Thank Dean C
Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 18 January 2018

Dear Guests, Thank you very much. Such opinions makes us motivated!

Reviewed 5 December 2017

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Review collected in partnership with Jet2holidays
Reviewed 23 October 2017 via mobile

Good location, walking distance to the Old Town. Price ok for facilities, really nice reception staff ready to help at any time, giving right advices to tourists. Very nice breakfast. Would book again.

1  Thank ABurchi
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Luxury Hotel in Krakow
#74 Romantic Hotel in Krakow
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$85 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Luxury Hotel in Krakow
#74 Romantic Hotel in Krakow
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (54)
Room & Suite (35)
Dining (1)
Questions & Answers
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ashbobs1211
1 November 2017|
Answer
Response from hatebadservice_12 | Reviewed this property |
Our room was on the second floor and it was not the super HD stream strong connection. it was ok but not super fast
1
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Rachel E
26 October 2017|
Answer
Response from ABurchi | Reviewed this property |
Hi Rachel, We haven't booked the room online. We took a risk and travelled to Krakow in the idea we will find a room there and then. We went in the hotel and were lucky to find an available room. And yes, we were definitely... More
1
Vote
Room Tips
"1st or a 2nd floor"
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"Room 16 on the side was a quiet room"
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"Room 14 was quiet"
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"Get a room on the South or East side - these look out on to a small wooded park and will be quieter than..."
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