We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/11/2017 06/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Ostoya Palace Hotel

    ul. Marsz. Jozefa Pilsudskiego 24, Krakow 31-109, Poland
    Lowest prices for your stay
    5 Nov 6 Nov
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$75/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE US$10
    Traveller (53)
    Room & Suite (32)
    Dining (2)
    • Excellent35%
    • Very good42%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “the main square” (30 reviews)
    “lovely hotel” (16 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    5 Nov6 Nov
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 19 deals
    Write a Review
    Reviews (273)
    There are newer reviews for Ostoya Palace Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year

    11 - 15 of 198 reviews

    Reviewed 2 December 2016 via mobile

    Stayed for 2 nights during business trip. Hotel is full of old world charm My room was large, very high ceilings comfy bed, coffee making facilities in the room, 5 minutes walk to old town square Staff very friendly and helpful Has bar and restaurant...More

    Thank Curly899
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 11 January 2017

    Dear Guest, On the behalf of our entire team we would like to thank you for your comment. It is a pleasure to know that our service meets all your expectations. We are happy to host you in Krakow during your next visit. With best...More

    Reviewed 9 November 2016 via mobile

    Old and in need of a referb. Further from the centre than you think. Staff were unfriendly. We had no hot water in the rooms and we had to have freezing cold showers. The local taxi driver could not believe how bad it was there...More

    Thank Ruth J
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 12 November 2016

    Dear Guest, We are very sorry that something unpleasant happened to you during your stay at our hotel. We will try to fix errors you mention in its opinion. Thank you for your opinion, is very important to us.

    Reviewed 29 October 2016 via mobile

    This is an old fashioned hotel which was probably very grand a few years ago. It is now a bit stuck in the past and needs some refurbishment to bring it back to its former glory. We had a spacious family room with a double...More

    Thank LexyL123
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 11 January 2017

    Dear Guest, Thank you for taking the time to share your valuable review. All your suggestions are very important for us and we will definitely consider all the improvements you've mentioned. We are really glad that you appreciate our service and we look forward to...More

    Reviewed 27 October 2016

    My wife and I visited a while ago but our room was about 15 metres from the tramlines. Trams start each morning about 04:45 and run about every 15 minutes. Apparently there were no available rooms to move us to. If you can't get a...More

    Thank Anthony D
    Reviewed 18 October 2016 via mobile

    We recommend this hotel to any visitors to krakow.its an easy 5-10 mins walk to main square... The hotel staff were so friendly plus it's a very old hotel but so charming ,quaint ,historic and so clean... the breakfast was lovely and the basement bar...More

    1  Thank forbes715
    Venetian House Aparthotel
    951 reviews
    #14 of 261 hotels in Krakow
    Cracowdays Apartments
    993 reviews
    #5 of 261 hotels in Krakow
    Novotel Krakow Centrum
    1,771 reviews
    #47 of 261 hotels in Krakow
    The Bonerowski Palace
    494 reviews
    #75 of 261 hotels in Krakow
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$66 - US$110 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #51 Luxury Hotel in Krakow
    • #74 Romantic Hotel in Krakow
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Travelocity, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and Evoline ltd so you can book your Ostoya Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Krakow
    • Also Known As
    • Ostoya Palace Krakow ,
    • Hotel Ostoya Palace
    Add Photo Photos
    Traveller (53)
    Room & Suite (32)
    Dining (2)
    Hotel & Grounds (38)
    Bathroom (8)
    Cracowdays Apartments
    993 reviews
    .80 km away
    Venetian House Aparthotel
    951 reviews
    .72 km away
    The Bonerowski Palace
    494 reviews
    .79 km away
    Novotel Krakow Centrum
    1,771 reviews
    .56 km away
    Nearby Restaurants
    Massolit Books and Cafe
    74 reviews
    .18 km away
    Big Hat of Coffee
    27 reviews
    .29 km away
    Hammam Szeherezada Restaurant
    51 reviews
    .15 km away
    BonJour CaVa - Pilsudskiego
    38 reviews
    .26 km away
    Nearby Attractions
    Stained Glass Museum (Muzeum Witrazu)
    299 reviews
    .18 km away
    Jagiellonian University - Collegium Maius
    887 reviews
    .46 km away
    National Museum
    150 reviews
    .28 km away
    St. Anne's Collegiate Church
    58 reviews
    .47 km away
    Ask a question
    Questions & Answers
    Anita B
    14 February 2017|
    AnswerShow all 2 answers
    Response from KevinLH | Reviewed this property |
    At an extra cost, my booking included a shuttle transfer to/from the airport which was arranged by the hotel.
    1 November 2016|
    AnswerShow all 4 answers
    Response from Phil B | Reviewed this property |
    I don't know either but I'm sure Google will know. Either way, Christmas at the Ostoya Palace with the largest market square in Europe just around the corner. I'd be packing my bags if I were you. it'll be fantastic.
    10 July 2016|
    AnswerShow all 4 answers
    Response from sbush999 | Reviewed this property |
    Yes they do
    Room Tips
    "Room 14 was quiet"
    Read review
    "Get a room on the South or East side - these look out on to a small wooded park and will be quieter than..."
    Read review
    "There was a lift & chair lift if customers cannot use stairs."
    Read review
    "All of them are great"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing