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The Bonerowski Palace

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Traveller (302)
Room & Suite (277)
Dining (100)
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Overview
  • Excellent71%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“beautiful hotel”(40 reviews)
“the main square”(122 reviews)
“the penthouse”(11 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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Traveller rating
323
86
25
14
11
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323
86
25
14
11
Show reviews that mention
All reviewsbeautiful hotelthe main squarethe penthousechopin concertperfect locationupgraded to a suitefive star hotelcloth hallside streetwatch the worldroom keystaff were very helpful and friendlybreakfast was amazinghigh ceilingsold marketlovely roomrynek glowny
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11 - 15 of 459 reviews
Reviewed 2 April 2018 via mobile

Nice hotel but needs to be modernised. Bed was very uncomfortable and needs new softer mattress and pillows. Staff very service minded and friendly and location is perfect. With a little updating of rooms it would be a truly five star hotel.

Thank mamarazzi
Response from Magdalena B, Kierownik at The Bonerowski PalaceResponded 4 weeks ago

Dear Guest thank you for your feedback. Of course is it verry important for us and we will do our best to fix all does shortcomings. We are hopefull that you will visit us again

Reviewed 31 March 2018 via mobile

We recently stayed here for a long weekend in a deluxe room. It was spacious and clean and the staff were very friendly. It was located perfectly just off the square and close to everything, although our view was of the side street not the...More

Thank LKL24
Response from Magdalena B, Kierownik at The Bonerowski PalaceResponded 4 weeks ago

Dear Guest thank you for your opinion. We are happy that we've met your expectations. Of course we can't wait for your next visit. See you next time at Bonerowski Palace

Reviewed 30 March 2018 via mobile

Me and my husband came here for our one year anniversary, he emailed them this and they upgraded us to the penthouse suite. It was incredible with an amazing view too. The sauna and small gym facility was on our top floor too. We had...More

Thank Megan_Coulson
Response from Magdalena B, Kierownik at The Bonerowski PalaceResponded 4 weeks ago

Dear Mrs Megan, thank you for yours opinion. We are happy we could organised your anniversary well, and you spent nice time at Bonerowski Palace. We wish you all the best and more than welcome for next anniversay

Reviewed 24 March 2018 via mobile

We enjoyed our stay here. We had a package deal which was good value, and included extras like hotel transfers which all worked well. The location is excellent - right by the main square and near good restaurants so we didn't need to go far...More

Thank Lawlawcook80
Reviewed 18 March 2018 via mobile

Just about to leave Kraków as I write this, I have had 4 nights in the Bonerowski Palace and I have got to say this is a fabulous place to stay, the rooms are lovely, nice and large, the staff are all excellent, we had...More

Thank chappers53
Response from Magdalena B, Kierownik at The Bonerowski PalaceResponded 4 weeks ago

Dear Guest thank you for your feedback. We are proud we made your stay at Bonerowski Palace so exceptional. We are do our best to make Guest happy, and give to them the best service we can do. We are hopefull you would come back...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$187 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#31 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$187 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#31 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms
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Traveller (302)
Room & Suite (277)
Dining (100)
Amenities (11)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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aisbittj
20 February 2018|
AnswerShow all 3 answers
Response from Mark F | Reviewed this property |
Wasn’t aware they have one...
1
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aisbittj
31 January 2018|
AnswerShow all 7 answers
Response from Col M | Reviewed this property |
The whole square is buzzing with excellent food And tavernas with lots of choice planet Hollywood also excellent
1
Vote
aisbittj
24 January 2018|
AnswerShow all 8 answers
Response from wgj78 | Reviewed this property |
Used Hoppa when we were there in December - very good service to and from airport
0
Votes
Room Tips
"If you're offered a luxury suite, avoid rooms 401 and 501"
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"302 is big with a separate lounge, quiet and has windows overlooking the square"
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"we had a corner room...quiet, bright and big...we only came in to sleep but absolutely loved the property"
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"The only thing I would mention is the hairdryer wasn't very good! Apart from that, everything was perfect."
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