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03/09/2017 04/09/2017
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    Hotel Diament Ustron

    ul. Zdrojowa 3, Ustron 43-450, Poland
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$50
    Traveller (59)
    Room & Suite (39)
    Dining (7)
    Overview
    • Excellent38%
    • Very good33%
    • Average16%
    • Poor6%
    • Terrible7%
    3 days ago
    “Mixed bag but excellent place for families ”
    23 May 2017
    “Need to improve!”
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Diament Ustron
    Deals (1)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Double or Twin Room - Non-refundable
      US$50
      View Deal
    • Standard Double or Twin Room - Non-refundable
      US$50
      View Deal
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    SPA & Wellness Hotel Diament Ustron
    299 reviews
    #1 of 18 hotels in Ustron
     
    Write a Review
    Reviews (157)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 16 reviews

    Reviewed 3 days ago via mobile

    So it is an Interesting one. I think it is a decent 3star hotel (as opposed to both 3 and 4 stars that it claims to represent), but non Polish tourists might find a few things odd. There is an echo of communist past in...More

    Thank Aeon_Flux2
    Reviewed 23 May 2017 via mobile

    The staff was nice and the welcome was great and friendly. The next day I was awakened by the 2 cleaning ladies who where cleaning other rooms on the same floor! I went out and asked them kindly to be quite. Nothing helped I went...More

    Thank Scary B
    Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded 24 May 2017
    Google Translation

    Witam, Szanowny Gościu serdecznie dziękujemy za wybór naszego hotelu oraz przekazaną uwagę. W imieniu Hotelu serdecznie przepraszam za nieprofesjonalne zachowanie...More

    Reviewed 16 May 2017

    Booked 3 night stay for one adult and a 4 year old. The reasons behind choosing the hotel was that it presented itself as family friendly and had a pool which was important as weather was a bit uncertain. Firstly - positives: 1/ Clean, well...More

    Thank LondonCity77
    Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded 17 May 2017
    Google Translation

    Witam, Szanowny Gościu serdecznie dziękujemy za wybór naszego Hotelu oraz przekazaną opinię. Każda sugestia od naszych Gości jest dla nas...More

    Reviewed 26 January 2016

    The hotel is divided into two parts 3 and 4 star. I was out in Part 4 Star but I must say that the rooms are very small, come furnished in accordance with the standard, in two people do not feel comfortable. The rooms have...More

    1  Thank Wojciech P
    Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded 27 January 2016

    Dear Mr. Wojciech, I would like to thank you for using the offer of The Diament Hotel in Ustroń, as well as for reporting to us your comments about your stay in our hotel and its hospitality. Thank you for your opinion regarding meals served...More

    Reviewed 3 September 2015

    I very rarely give that low score but here's why. I contacted the "marketing team" about group reservation for 50 people. I was promised a reply within the same day or the next. I called again to check the next day as I didn't receive...More

    Thank tapcia
    Response from Anna M, Kierownik ds. PR at Hotel Diament UstronResponded 24 September 2015

    Dear Madam, thank you for your e-mail with feedback and submitted comments on the communication with our Sales Department. However, please note, that we have not identify in our system any contact or comments from you. You are cordially invited to a direct contact with...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$45 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 77
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, TripOnline SA, Booking.com, Priceline, Hotwire and Agoda so you can book your Hotel Diament Ustron reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Silesia Province >
    • Ustron
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    Traveller (59)
    Room & Suite (39)
    Dining (7)
    Pool & Beach (6)
    Hotel & Grounds (50)
    Bathroom (12)
    Family and Play Areas (9)
    Business Centre & Event Rooms (3)
    Nearby
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    10.62 km away
     
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    SPA & Wellness Hotel Diament Ustron
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    .06 km away
     
    Obiekt hotelowy Karet
    2 reviews
    9.40 km away
     
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    Questions & Answers
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    Room Tips
    "The higher the floor - so picturesque view from the window ))"
    Read review
    "If you want a family room you will get a large room with a smaller room adjacent with a smaller bed, it looks..."
    Read review
    "Ask for a mountain view"
    Read review
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