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27/12/2017 28/12/2017
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    Mercure Kasprowy Zakopane

    Szymaszkowa St. bn, Zakopane 34-500, Poland
    Lowest prices for your stay
    27/12/2017 28/12/2017
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    Traveller (296)
    Room & Suite (101)
    Dining (43)
    • Excellent41%
    • Very good37%
    • Average15%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “tatra mountains” (33 reviews)
    “ski lift” (16 reviews)
    “swimming pool” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Ski-In / Ski-Out
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    27 Dec28 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (800)
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    1 - 5 of 270 reviews

    Reviewed 2 weeks ago

    This beautifully renovated hotel was perfect for our stay! The service was outstanding, the room was really cute and the view was just beautiful under the sun as much as under the snow and rain! The pool is great but the area can use a...More

    Review collected in partnership with this hotel
    Thank laurebG7327FH
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 weeks ago

    Dear Guest, On behalf of the Mercure Kasprowy Team, I would like to thank you for taking the time to review your recent stay. I perfectly agree with the statement that the hotel is perfectly to stay. I am extremely proud to hear that our...More

    Reviewed 4 weeks ago

    Hotel is really big, there are more then 300 rooms. Interior of hotel is beautiful, also rooms are modern. Maybe purity should be better, in our room there was an old sponge forgotten. But other things like bed, spare bed were ok. Also TV is...More

    Review collected in partnership with this hotel
    Thank emenius
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 3 weeks ago

    Dear Guest, Thank you for posting a review on TripAdvisor following your visit to Mercure Kasprowy. I regret to learn that your stay in our hotel felt short of your expectations, and the hotel room was not fully cleaned. These above mentioned issues, clearly don’t...More

    Reviewed 5 weeks ago

    Very nice place for relax, beautiful reception and zone around, beautifull room, play room and fitnes center, breakfast was really good, lot of food - great choice = N.1 communicative and willing people in staff, but wellness was a big disappointment ( one big swimming...More

    Review collected in partnership with this hotel
    Thank jeanette468
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 3 weeks ago

    Dear Ms. Jeanette468, Thank you very much for choosing Mercure Kasprowy and for taking the time to share your comment with us. I really appreciate that you took the time to share with us your opinion. We work hard to deliver an exceptional guest experience,...More

    Reviewed 8 November 2017

    Hotel perfect , nice ,clean . Only what surprised is additional charge for parking . Breakfast from 7 up to 11 what work perfect when you travel with children . Walking distance from town around 15 minMore

    Review collected in partnership with this hotel
    Thank lukaszs705
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 3 weeks ago

    Dear lukaszs705, On behalf of Mercure Kasprowy team, I would like to thank you very much for your excellent rating and your comments due to your recent stay. Thank you for your appreciation of breakfast , which is the most important meal to start the...More

    Reviewed 30 October 2017

    I stayed here for 5 days and the only thing that was excellent throughout the stay was the Creme Brulee. The staff - I never felt that they were happy I was there. Initially I thought it might just be how they were, but seeing...More

    Thank Jeff M
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 November 2017

    Dear Mr. Jeff, Thank you for posting a review on TripAdvisor following your visit to Mercure Kasprowy. I am concerned to learn that we did not fully meet your expectations due to some challenges you have faced during the stay which we would have been...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Shuttle Bus Service
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$61 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Ski-In / Ski-Out Hotel in Zakopane
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 288
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Cancelon, Travelocity, Orbitz, Cheap Tickets, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Zakopane
    • Also Known As
    • Mercure Kasprowy Zakopane Hotel Zakopane ,
    • Accor Kasprowy Zakopane
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    Traveller (296)
    Room & Suite (101)
    Dining (43)
    Pool & Beach (6)
    Hotel & Grounds (196)
    Bathroom (21)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    16 March 2017|
    AnswerShow all 7 answers
    Response from MercureZakopane | Property representative |
    Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
    Google Translation
    26 September 2016|
    AnswerShow all 3 answers
    Response from CYMR0 | Reviewed this property |
    The chairlift next to Hotel Mercure Kasprowy (taking you up Gabalowka) does operate in the summer months.
    Edyta A
    28 March 2016|
    Response from agnieszka a | Reviewed this property |
    Do centrum jest 15 minut spacerkiem , takze jesli panstwo chca sobie zrobic krotki spacer to jak najbardziej .
    Room Tips
    "Hard to figure out the tv, given there is only one English channel. The comfort of the room was everything I..."
    Read review
    "Ask for quiet room allocation"
    Read review
    "Standard room"
    Read review
    "Rooms are cool, with great view to the mountains"
    Read review
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