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Mercure Kasprowy Zakopane

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Traveller (413)
Room & Suite (146)
Traveller (413)
Room & Suite (146)
Dining (76)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Certificate of Excellence
Mercure Kasprowy Zakopane is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Room Service
Children Activities (Kid / Family Friendly)
Ski-In / Ski-Out
Wheelchair Access
Bar/Lounge
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Room features
Non-Smoking Rooms
Family Rooms
Suites
Accessible rooms
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
23Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
Reviews (1,080)
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350 results
Traveller rating
127
130
61
19
13
Traveller type
Time of year
LanguageEnglish
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127
130
61
19
13
Show reviews that mention
All reviews tatra mountains ski lift swimming pool construction noise fitness center hotel reception large terrace big hotel chair lift hotel is perfect panoramic view ski school table tennis ski trip comfortable beds perfect choice late at night
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1 - 5 of 350 reviews
Reviewed 3 days ago

I recommend this hotel. Very good location, excellent food, very nice lobby, good service, nice rooms.Negatives - very stupid TV system, we had to unplugged the TV to switch it OFF, only polish programs available, the remote controller worked only 50%. They said that the...More

Review collected in partnership with this hotel
Thank Go25339952085
Reviewed 11 October 2018 via mobile

I recently booked room in this hotel. I have to say I had very great and kind customer service. I was able to do all my upgrades via email with Ms Malgorzata Dvorak without any problems. I am hoping that management knows how great employees...More

Thank Dorian84749
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 4 weeks ago

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Zakopane Kasprowy. It is always a pleasure to receive positive feedback. Thank you for appreciation to our staff. I will share your comments with our team. I am sure that this...More

Reviewed 9 October 2018 via mobile

The hotel is located around 2 km from the city centre. If you don't have your own car you can use hotel bus service connecting hotel with different points of Zakopane attractions. the hotel got great views of mountains and is located 2 minutes walk...More

Thank patrick_kowalczyk
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 9 October 2018

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Zakopane Kasprowy. It is always a pleasure to receive positive feedback. We are delighted that your enjoyed your stay, location, views and breakfasts. Thank you also for nice words to our...More

Reviewed 27 September 2018

We had a first floor room with excellent views. Zakopane put on a wonderful fall of snow as we rode the Gondala to the top of the mountain. It made the visit very special. The breakfast was very good the only issue was the hotel...More

Review collected in partnership with this hotel
Thank MPR1948
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 28 September 2018

Dear Guest, Thank you for your time to share the experiences of staying in our hotel with us. We are delighted that you enjoyed your stay, views and breakfasts. Hope we will have the pleasure of welcoming you in Mercure Kasprowy Zakopane again. Yours sincerely,...More

Reviewed 25 September 2018

Stayed one night at this lovely hotel. Although out of the town it has a lovely terrace with a fantastic view. We visited in Summer but I could imagine it would be an excellent place to stay in Winter as it was right next to...More

Thank Margaret P
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 25 September 2018

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Zakopane Kasprowy. It is always a pleasure to receive positive feedback. We are delighted that you enjoyed your stay. We invite you for another stay. Yours sincerely, Sebastian Nocuń, General Director

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Questions & Answers
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_SunnyDay_
21 October 2018|
Answer
Response from GrupaB7 | Property representative |
Hello, it can be double room with extra bed for child or studio- 2 connected rooms, than parents and child have got their own rooms. Best regards Mercure Kasprowy Zakopane Hotel
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Danielle S
17 September 2018|
Answer
Response from GrupaB7 | Property representative |
Good morning, yes, there is possibility to prepare food for vegans. You just need to inform reception while checking in. Best regards Mercure Kasprowy Zakopane Hotel
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byron0
16 March 2017|
AnswerShow all 7 answers
Response from MercureZakopane | Property representative |
Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
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Room Tips
"Don't remember "
jknec2018
16 Sep 2018
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"Nice roooms"
bgelmer
16 Sep 2018
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"The mountain-view rooms are preferable for a few extra dollars."
fsergi212
14 Sep 2018
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"Try to get a mountain view so that you can wake up and see the Tatra mountains."
Alun1961
27 Aug 2018
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PRICE RANGE
US$49 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure kasprowy zakopane hotel zakopaneaccor kasprowy zakopane
LOCATION
PolandSouthern PolandLesser Poland ProvinceZakopane
NUMBER OF ROOMS
288
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