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Topacz Castle Hotel & Spa

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#17 of 73 Hotels in Wroclaw
Certificate of Excellence
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Topacz Castle Hotel & Spa
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79 Reviews from our TripAdvisor Community

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Showing 33: English reviews
United Kingdom
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Thank you for an amazing experience to all the staff at Topacz Castle Restaurant! We dined in between lunch and dinner service on a Sunday. We were welcomed by a male host who was trying to explain a fine dining experience to us which was a little bit too patronising especially for people from the industry, but he was polite... More 

Helpful?
Thank Izabella S
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Izabella S, THANK YOU very much for you comment and your outstanding recommendation! It is our goal to treat & serve every guest individually and to take any wish serious. In Zamek Topacz we do not use nor accept the word "No", we do offer alternatives. This case, was f.e. the Bouillabaisse. In fact, having the soup not on... More 

Leeds, England, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2016

I attend a three management team meeting. The complex has a pond and great running route. It is set in large grounds and has a fantastic car museum on site. The Spa is excellent and pool good enough for a swim. The meeting rooms are great quality and food/beverages served of a good standard. Short taxi ride into the Wroclaw... More 

Helpful?
Thank Mark C
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Mark C, THANK YOU very much for your kind and positive comment on Tripadvisor. It is a pleasure for us to read that we have met your requirements, during your meeting. I hope that we had the chance to convince you to welcome you as a guest, privately, at our Zamek Topacz Resort & Art SPA. Thank you once... More 

Peacehaven, United Kingdom
Level Contributor
125 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 18 October 2016

There are several buildings and finding reception was a bit tricky (perhaps we were just tired). Our room on the top floor of a conveniently located ‘house’ that was clearly one of the estate’s original buildings, was a bit corporate but perfectly fine – though the wall-mounted TV-set could not be comfortably watched from the bed. Our request for a... More 

Helpful?
1 Thank ReinhardW
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear ReinhardW, thank you very much for your positive comment on Tripadvisor! Nevertheless I am very sorry to read that we did not respond in regards to your double-bed request. I have already passed this over to our reservations department. This is definitely not our standard therefore please accept my apologies. It is a pleasure, for us, to get such... More 

Nottingham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 October 2016

Did not know what to expect when I booked this, but what a surprise!! The complex is made up of the castle which houses the reception, spa and main restaurant. Rooms are available in a number of separate buildings. The complex also houses a very novel motor museum, lake, park, tennis and golf range. My room was in a building... More 

Helpful?
Thank Dave N
Andreas W, Dyrektor generalny at Topacz Castle Hotel & Spa, responded to this review

Dear Mr Dave, thank you very much for sharing your opinion regarding our hotel. We are very glad that you were positively surprised with The Topacz Castle. We are happy you enjoyed your stay including our restaurant's menu and breakfast. We do hope to welcome you again at our hotel in the near future. Kind regards Andreas Wierus General Manager More 

Lublin, Poland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2016

The high quality of everything, hotel, spa, restaurants and surroundings. And the car museum with exceptional exhibits. Good breakfast. The service is too slow at serving meals that were ordered for specified period of time.

Helpful?
Thank Andrzej N
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Andrzej N, thank you very much for taking your time to write a comment about our Zamek Topacz and your experience. We are very proud to hear that you acknowledge our high quality of service & food, as well as our automobile museum. Therefore I more than sorry that our service did not manage to be as fast as... More 

Wroclaw, Poland
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 August 2016

I visited the place just for a quick lunch but definitely I'll get back there. The hotel has actually two restaurants, I chose the one which is situated in the castle (Zamek). As a starter I had courgette soup, great spicy taste. As a main course I had seabass served with cabbage which surprised me the most, very interesting taste.... More 

Helpful?
1 Thank Beata198
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Beata198, Thank you very much for your incredible comments! I passed them already to our kitchen & service Team. Our Executive Chef is Rafal Borys, who worked for Chef's like Albert Roux and Gordon Ramsey. With our concept we try to offer a mix of straight & simple dish linked to highest quality and technique. THANK YOU for recognizing... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016 via mobile

What can I say... a castle which has been dramatically modernised with creature comforts I didn't even know existed... for example a foam massage... now that was something out of this world... but the restaurant touched other places in ways I can't describe... a hidden Gem! Stay in the castle, in a suite have a massage and eat in the... More 

Helpful?
Thank Alex P
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Alex, thank you very much for your kind and warm comments! Our goal is to make our guests feel, as good as we can, "home away from home". Since the 21.03.2016 we have opened the main castle building including our SPA area and our second restaurant with an open kitchen on Top-Level. We work constantly on the quality and... More 

Berlin
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 July 2016

Nice rooms, great SPA and fantastic staff. We all really liked it. A superb hotel in a beautiful landscape. We will come back. Also relatively reasonable pricing. Breakfast ist very good and is served until 11h. Good bar with nice seating under old trees in the garden.

Helpful?
Thank Silversurfermigle
Andreas W, Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Silversurfermigle, THANK YOU very much that you have taken some time to comment your stay. It was a real pleasure for us having you as a guest with us and also an indicator that our entire TEAM and our effort managed to reach your & our goals. I will surely pass your comment to all relevant Team Members and... More 

Sheffield, United Kingdom
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 May 2016

The breakfast was a highlight of the stay, varied, fresh, and interesting, with good quality coffee. The room (double, not in the main building) was large, clean, and comfortable, but felt rather soul-less, more corporate than you would think from staying in a refurbished palace. The staff were very helpful throughout. There is access to the pool included in the... More 

Helpful?
Thank NotSoMardy
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear NotSoMardy, Thank you very much for taking your time to comment your stay. We are very thankful for your comment and appreciate every constructive feedback. As we are offering 5 different buildings to stay in, differently furnished with their own ambient. It is frustrating fir us, to know that we did not manage to meet all your expectations. Therefore... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 May 2016 via mobile

My boyfriend booked this hotel as a surprise for my birthday. The castle itself has only been refurbished and opened for the last month so some of the grounds are still being worked on. We stayed in one of the other buildings on the grounds. The room was a good size and we couldn't hear a thing around us which... More 

Helpful?
Thank Tamaryn M
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Tamaryn M, Thank you very much for your positive & kind comment! Our Motto is: "Home away from home" and your comment is a confirmation that our way is the right one. I will surely pass your positive feedback on to the whole team so that we can work constantly, to fulfill our goal. Thank you once again and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restauracja Zamku Topacz
Restauracja Zamku Topacz
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about Topacz Castle Hotel & Spa

Address: Glowna 12 | Ślęza, Wroclaw 55-040, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $94 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Topacz Castle Hotel & Spa 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#11 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Topacz Castle Hotel & Spa staff and other travellers.
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Questions? Get answers from Topacz Castle Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good, depends on where you wish to be located”
 of 5 bubbles daven168, 3 Oct 2016 | Read review
“Parking is free”
 of 5 bubbles 320agatap, 25 Jan 2016 | Read review
“I stayed in the building to the left of the building where reception is situated. Second floor if I remember correctly.”
 of 5 bubbles MaciejK664, 10 Jul 2012 | Read review
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