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Platinum Residence

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Platinum Residence
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463 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Reviewed 4 days ago NEWvia mobile

I would easily had paid a little more for this apartment, it was clean and big with a great view. It was relatively close to city and the staff was helpful too. I thoroughly enjoyed my stay here and so did my friends who I shared with (we were 4 in total and had two rooms).

Thank Ida Caroline H
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Ida, Thank you very much for your review. I'm really glad, that we was able to fulfill your expectations. Hopefully we could host you and your friends once again in the future. With regards, M. Sochacka, Guest Relation Department

Liege, Belgium
Reviewed 1 week ago

The setting and the room look great. Slick, modern, clean. We had an appartment, with a kitchen/living room, and a bedroom. Everything looks modern and high class. The problem is when you look at the details. A couple scratches on the wall, small dents on the kitchen table, warped paint and wood lamination in the bathroom, broken thermostat on the...

1Thank _erpl_
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Guest! Thank you very much for taking some time and write such thorough review. Your opinion is very important because it points the fields for improvement. I pass the information for the heads of out operational departments, so that they think about what to do better and satisfy our guests more. Hopefully we have a chance to host you...

Reviewed 2 weeks ago via mobile

Modern furnished apartments with fully equipped kitchen. Breakfast is available at an outside Cafe. Free Wifi is available too. Rates are reasonable. Also has a small supermarket for grocery shopping.

Thank Kathleen B
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Kathleen, Thank you very much for the positive opinion for your stay in Platinum Residence. It will be nice if we could have chance do host you in the future. Kindest regards, M. Sochacka, Guest Relation Department

Haifa, Israel
Reviewed 3 weeks ago

Nice crew, near the centre of warsaw. Cleaning room cost extra charge. Changing towels extra charge. Breakfast is nice, one egg with some veg' and coffee. Its an appartment hotel. If you know all this before you order, than no surprise...

Review collected in partnership with Wizz Tours
Thank dotanbar
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Guest! Thank you very much for your opinion. We are doing our best to inform our guests about the terms&conditions of the Residence, but the guests opinion on this matter are also highly appreciated. Hopefully you will choose Platinum Residence during your next stay in Warsaw. Kindest regards, M. Sochacka, Guest Relation Department

Brighton, United Kingdom
Reviewed 3 weeks ago

Very high standard Hotel. Close to the Center. Very good service. Great value. Clean and comfortable. I will return there in the future. We were staying in an apartment/studio. The kettle, fridge, cooker,TV was available, so continent for anyone.

Thank kim' s
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Kim, Thank you very much for such positive opinion. It will be a sheer pleasure to host you once again in the future. Kindest regards, M. Sochacka, Guest Relation Department

Moscow, Russia
Reviewed 3 weeks ago

Have compared with the same-priced hotel - what i can say - much more better. For a reasonable price you will get at least cosy flat with a cosy bedroom, living room and fully-equipped kitchen. Have stayed twice and will be back again! Tea, coffee, sugar and WiFi - included. The supermarket is in the SAME building, so does the...

Thank Nataliya G
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Nataliya, Thank you very much for such a positive opinion. Hopefully we will get a chance to host you in the future once again. Kindest regards, M. Sochacka, Guest Relation Department

Reviewed 4 weeks ago via mobile

Stayed Friday till Monday check in was ok I had to leave 100 zloty deposit on my card which was fine and told it will be unblocked after check in. I got to the room to use the door card and the electrics were hanging out of the door went back to reception to ask to change rooms to be...

Thank Craig W
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Mr. Craig, Thank you very much for your opinion, however I'm worried about what you've written about the stay in Platinum Residence. As far as the state of the apartment is concerned we are in progress of renovating the ones that was being rented from 2010. It happened that you were checked in to one of them - please...

Vilnius County, Lithuania
Reviewed 21 March 2017

We was there in 2016 august. Hotel renewed, modern i guess. Our room was big enough, we find there bedroom and sitting room with kitchen, toilet and bathroom- it was like a studio flat... Hotel is located about 30 minutes by foot from warsaw old town, centrum and so on. Not far from hotel you could find tram, or bus...

Thank vvitta
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Guest! Thank you very much for choosing Platinum Residence during your stay in Warsaw and convey an opinion. Lat year there was a balcony renovation thus some of them were locked for some time. Hopefully this year we could have another chance to host you here in Warsaw. Should you need to make a reservation do not hesitate to...

Reviewed 13 March 2017 via mobile

Went here for 3 nights in march 2017, the apartment check in was east to find staff were friendly enough if not very chatty, check in was simple and quick and we then went up to apartment we had a 2 bed on the second floor, I was a little nervous about opening front door but it was actually very...

Thank Tommmom
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Guest, thank you very much for sharing your opinion with us. Despite your flattering words, we atre trying our best to improve our service, so that every guest of ours is satysfied after the stay. It will be a sheer pleasure to have the opportunity to welcome you at Platinum Residence in the future. Kindest regards, M. Sochacka, Guest...

London, United Kingdom
Reviewed 28 February 2017

Review for stay in March 2015 - Amazing apartments, stunning views, very clean and the finishes were of high standard. I can see some people have complained about the bad level of customer service - I did not see anything like that. We were greeted with a smile and the gentleman at reception fulfilled our every request, including giving some...

Thank ojrzynski
M_Sochacka, Manager at Platinum Residence, responded to this review

Dear Guest! Than you very much for such nice words towards the reception clerks. We are looking forward to hearing from you in case of reservation. It will be a sheer pleasure to host you and your family in Platinum Residence. Should you have any questions about the reservation, please contact our reservation departament at reservation@platinumresidence.com. Kindest regards, M. Sochacka,...

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07/05/2017 08/05/2017
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  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The best solution is the combination of advantages of either hotel or apartment and in order to measure up to such expectations, we came up with an exceptional project called the Platinum Residence. Platinum Residence is a modern complex offering completely furnished apartments, with reception desk and concierge services, access to an exclusive fitness club or Platinum Residence gym, as well as restaurants and cafe bars in the shopping gallery - all supported by five-star hotel services. Platinum Residence apartments, situated in the Platinum Towers, are forming a complex with the building of the Hilton Warsaw Hotel and Convention Centre. Among almost 400 apartments constructed in both towers, only 220 apartments, which have been furnished and equipped to satisfy sophisticated taste and needs of their residents, were selected for the Platinum Residence project. ... more   less 

Additional Information about Platinum Residence

Address: ul. Grzybowska 61B, Warsaw 00-844, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: $64 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Platinum Residence 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Platinum Residence Hotel Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Platinum Residence staff and other travellers.
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Questions? Get answers from Platinum Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a city view - our request was fulfilled with no issues!”
ojrzynski, 28 Feb 2017 | Read review
“Avoid overpriced breakfast! There are restaurants and supermarket downstairs when you can eat much cheaper.”
Patricia0044, 12 Dec 2016 | Read review
“this place look ok outside, but their rooms, cleanliness, service, etc is a different story - do not go there!”
502vickyx, 1 Nov 2016 | Read review
“Usually I booked in the past the premium one. This time opted for a studio and it was nice as well. Premium anyway is a bit bigger than studio and has a separated bedroom. ”
MauroM1971, 5 Mar 2016 | Read review
“The higher the better for views, though the highest do not have balconies (who needs one in February!!)”
crookhamcommon, 10 Feb 2016 | Read review
5 of 5
US$38* /night
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Prices are for 1 room, 2 adults
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