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Hotel Bristol, a Luxury Collection Hotel, Warsaw

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Krakowskie PrzedmieScie 42/44, Warsaw 00-325 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Bristol, a Luxury Collection Hotel, Warsaw
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 159 hotels in Warsaw
Travellers' Choice
Situated in the heart of Warsaw, on the famous Royal Route, Hotel Bristol has served as the city’ s most r emarkable landmark and distinguished destination since 1901. The main founder and first owner of the hotel was the famous Polish pianist, composer and Prime Minister - Ignacy Jan Paderewski. Since its foundation it has been renowned as the most luxurious hotel in Poland, setting trends in art and design, keeping pace with modernity.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Krakowskie Przedmieście 42/44, Warsaw 00-325 Poland
Name/address in local language
Getting there
Frederic Chopin Airport9 kmSee all flights
Warsaw-Modlin Mazovia Airport34 kmSee all flights
Nowy Świat-UniwersytetWarsaw Metro8 min
ŚwiętokrzyskaWarsaw Metro12 min
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2605Reviews36Q+A100Room tips
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Popular mentions
Witoldzio wrote a review 13 Sep
Manhattan, KS559 contributions313 helpful votes
Elegant, historic, comfortable, old style. The staff was very courteous, the breakfast delicious. I also recommend the Marconi Cafe with the Bristol cake, which is delicious. I enjoyed every minute of my stay. This is a place for elegant people and likely the younger crowd will find it too old-fashioned. They need to install more electrical outlets in rooms - these days everybody has several gadgets that need to be charged.
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Date of stay: September 2021
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Lon D wrote a review 7 Sep
Algonquin, Illinois25 contributions4 helpful votes
Excellent hotel. The rooms were immaculate and very charming. This location was perfect for visiting Old Town Warsaw. The staff was very helpful and attentive to our questions. The staff at the restaurant was very friendly and helpful to us.
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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MarcelleMiami wrote a review Aug 2021
Haarlem, The Netherlands297 contributions112 helpful votes
We loved the location of this hotel, on the fringe of the Old City. We were greeted by Filip behind the front desk, who couldn’t do enough to welcome us and followed up with a phone call. When I needed help with purchasing train tickets, Marta from behind the desk, navigated it all for me with a smile. The staff was so nice, helpful, and pleasant. The room was well appointed and the bed was so luxurious. Just loved it. It was a wonderful experience and the perfect choice for our first time in Warsaw.
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Date of stay: August 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Hotel Bristol, General Manager at Hotel Bristol, a Luxury Collection Hotel, Warsaw
Responded 2 weeks ago
Dear MarcelleMiami, Thank you for choosing Hotel Bristol, Warsaw, and for taking your time to share your recent experience with us. I am delighted to read that you enjoyed your stay in our historical hotel and that you found our location useful for sightseeing in Warsaw. That is true, that our hotel has a great location and we are very proud that our Guests make just one step through the door and they are in the heart of Warsaw. I am especially thrilled that you appreciated service provided by our dedicated staff - I will take the pleasure to share your feedback with the rest of the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Hotel Bristol, a Luxury Collection Hotel, Warsaw and we hope you choose to create more memories here whenever your travels bring you back to Warsaw. Kind regards, Aidan Dempsey
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Joanna H wrote a review Jun 2021
1 contribution
This afternoon I called the hotel to order a bottle of wine to a room. It wasn’t for me, but for my friends staying in the hotel. A simple request on the phone: please send a bottle of wine up to the room under name ABC. I was told it can be arranged but the problem was that I didn’t have a polish credit card to pay with over the phone. Bank transfer was not acceptable . That’s understandable hence I asked my relative who lives locally to call up the hotel on my behalf to order and pay for the bottle. Little did I know that it was going to take over an hour and a half to do( yes, 1.5h , 90mins!): on the phone, exchanging emails, filling in a form which was interestingly in English (while everyone included in the conversation was Polish !) and the concierge (or reception desk, I’m unclear who they spoke with) becoming rather rude. All for the sake of buying a 350PLN bottle of wine. It’s certainly not a service I’d expected from a hotel which claims to be one of the most reputable in Warsaw. And can someone please explain to me why a card payment over the phone would ever take more than 5 minutes? I was appalled and embarrassed that I put my relative thought this. Left with a very bitter taste, I hope that at least the wine was more palatable than the customer service.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Hotel Bristol, Guest Services / Front Office at Hotel Bristol, a Luxury Collection Hotel, Warsaw
Responded 8 Jun 2021
Dear Madam, Allow me to first of all thank you for the time dedicated to share your experience with us. I am sorry that you were inconvenienced that way. I would like to explain that although we most certainly accept all sorts of cards – however for the safety reasons we cannot accept taking card numbers over the phone. I am sorry that we could not offer the bank transfer as payment for this immediate service as it takes few days to be credited, especially during bank holiday weekend. Security is our utmost priority therefore we have dedicated system to finalize payments when our guests are not in front of us and in need of our assistance. I am sorry that we could not offer this service in polish – It is global service for over 7000 hotels worldwide and although they are working on adding additional languages it will be a while still when we will have it in polish. Please be kindly informed that delay was caused by waiting for the form to get back to us and after it was received we immediately finalized the order. We will definitely take a look on how we could ameliorate this service to deliver more personalized options for our guests in the future. Thank you again for all valuable comments and we do hope to welcome you in Warsaw personally this time so we could provide an exceptional service and regain your trust in our timeless hotel. Kind regards, Anna Cichecka
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EdiWaw wrote a review Apr 2021
Warsaw, Poland201 contributions54 helpful votes
We were in the hotel with my husband for our anniversary. The price was high and we had booking with dinner. They made a mistake and had no information grom the reception. In the restaurant they told us that we should explain it by our own. Realny? In five stars hotel that made a mistake? We never Heard sorry for the situation.
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Date of stay: May 2020Trip type: Travelled as a couple
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FORMERLY KNOWN AS
Hotel Bristol
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Północne
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Frequently Asked Questions about Hotel Bristol, a Luxury Collection Hotel, Warsaw
Which popular attractions are close to Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Nearby attractions include The Walking Parrot Warsaw Tours and Pubcrawls (0.5 km), Castle Square (Plac Zamkowy) (0.5 km), and Krakowskie Przedmiescie (0.07 km).
What are some of the property amenities at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Yes, parking is available to guests.
What are some restaurants close to Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Conveniently located restaurants include Falla Warszawa, Selavi, and Delicja Polska.
Are there opportunities to exercise at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Bristol, a Luxury Collection Hotel, Warsaw have an airport shuttle?
Yes, Hotel Bristol, a Luxury Collection Hotel, Warsaw offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Bristol, a Luxury Collection Hotel, Warsaw?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.