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Sheraton Grand Warsaw

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Traveller (407)
Room & Suite (166)
Videos (3)
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About

#7 of 156 hotels in Warsaw
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Massage
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, German and 1 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

ul. Boleslawa Prusa 2, Warsaw 00-493 Poland
Name/address in local language
Sheraton Grand Warsaw
2,148Reviews27Q+A100Room tips
Traveller rating
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Sightseer59194914572 wrote a review Yesterday
1 contribution
Outstanding team at the Warsaw Grand Sheraton that bent over backwards to meet my every business need. The Club Lounge (run by Oksana, Justyna) was superb -- chef's quality food, sparkling wine, top-shelf offerings (for those who wish). Spent many hours there discussing business, printing documents, and enjoying the cuisine and the peace and quiet. The breakfasts were also exceptionally outstanding. Incredible variety; and real chefs on hand to cater to your needs. They were fantastic! Nice workout facility. Super clean! -- as was everything. Which reminds me, kudos to the maids on the 5th floor. Had well supported meetings in the Italian Restaurant. ...and the front-desk staff supported me when I had to print business documents at 1:30 am! If you haven't been to the Warsaw Sheraton, you don't know what your missing. It is orders of magnitude above the rest! Trust me! Trust me!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Business or pleasure, this is the place to stay in Warsaw. Excellent location, excellent service,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Matt wrote a review 4 Mar
17 contributions
Nice luxurious hotel not far from the centre of Warsaw. Staff was very friendly. The room was very comfortable and quiet. The only drawback is that there is no direct supply of things for a bubble bath. You have to order these separately or buy them yourself.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 6 days ago
Dear Matt, Thank you for staying with us, high rating and your feedback. It would be a pleasure to host you again in the future. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leroy A wrote a review 1 Mar
1 contribution
I had the opportunity to spend some time at this hotel. I would especially like to mention William, Tatsiana, and Kasia from the kitchen; Robert from the dining room; Natalka from 4th floor cleaners; and Natalia who worked in the gym. These people were amazing and made my stay there comfortable. They welcomed me line an old friend. Apologies to the other staff I did not get to know, but each and every one of them were terrific. The rooms were pristine and the breakfast meals delicious.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 6 days ago
Dear Leroy A, It was a pleaure to host you. All our team members mentioned in your review were extremely happy to see, that their efforts are being appreciated. It is great to see here names of associates from different departments. Thank you for your stay and taking the time to share your impression. Greetings from our entire team. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Agata wrote a review Feb 2024
Naples, Italy1 contribution
+1
I was there with my Richard Gere and I felt exactly like a Polish Julia Roberts’s Great hotel! Great stuff!!!! Great food ! Definitely it’s one of the hotel where you can fully relax 😎 without unnecessary worries. Polecam! I dziękuję! P.S. chętnie zostanę pomocnikiem mistrza w waszej kuchni…. Jest znakomity!!!!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 6 days ago
Dear Agata Thank you for visiting our hotel and all nice words. Greetings from our kitchen team. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carl T wrote a review Feb 2024
4 contributions
Had incredible time at the Sheraton in Warsaw. The staff is great, always greeting us with a warm smile. The business lounge is wonderful. Justyna & Oksana always makes us feel welcome and talking to us like we are at home. Chef Marcin, is incredible cook, making some of the finest food. He is cooking is better than any restaurant I have been in Warsaw. The breakfast in the morning is amazing. I have been coming here since 2014. Every year I’m amazed at how the place evolves and becomes better the glass ceilings I thought they achieved previously.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 6 days ago
Dear Carl T, What an incredible review from the guest staying with us regularly and the one who is able to check our services in details. Thank you for your loyalty and appreciation of our efforts made to constantly work on personalization of service and guest satisfaction. Your review contributes to huge employee satisfaction. We are looking forward to your next stays. Greetings from Justyna, Oksana, Marcin and entire Sheraton Grand Warsaw team. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt C wrote a review Feb 2024
Charlottenlund, Denmark16 contributions13 helpful votes
Really nice hotel, lovely rooms which were high quality. Breakfast options were exceptional as were the restaurants in the hotel… Would have given 5 stars but for a disappointing experience at front desk where the man didnt believe i should have complimentary breakfast with our family room.. Couple of other points. Nespresso machines kind of standard in this quality of hotel and would be nice in the room. Also as with a lot of other hotels, try and put more effort into English TV channels. CNN, Sky News, BBC Brit get boring. But lovely hotel though
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 3 weeks ago
Dear Matt C, Thank you for staying with us and for sharing your experience. We are looking forward to your next visits. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert S wrote a review Feb 2024
3 contributions
Good Day ! Another wonderful time spent at the Sheraton hotel in Warsaw, thanks to the hospitality, kindness and individual approach of Mrs. Saliba Angela, general director of the hotel, and her entire team of employees. We would also like to express separate heartfelt thanks for the hospitality of the lady who welcomed us and the gentleman who said goodbye to us at the hotel reception, the ladies from the Sheraton Club for creating a homely atmosphere every day, and Mr. Mariusz - the chef, who provided an amazing culinary experience during our entire stay. , a feast of the senses for our palate. Mr. Mariusz, the chef - a true craftsman, a person thanks to whom we could share our observations on an ongoing basis, express our appreciation for everything he had prepared for us and other guests, for his craftsmanship, hospitality, always smiling, a true professional. The employees of the breakfast restaurant, the host Mr. Mateusz and his friend Mrs. Ania, the waiters for their hospitality - stylish aprons, the entire kitchen, especially for people who are not visible in the room but work hard in the back, for a real festival of flavors of the specialties prepared for us, everything fresh and fragrant. My wife was not feeling well, I asked if I could take some fruit from the buffet for her and take it to the room, it was embarrassing for me, it was the first time I did that. Mr. Mateusz skillfully diffused the whole situation, handed me the box, said please, no problem, I returned to the room, my wife was very happy. Thank you for everything, see you soon. Robert and Aldona Szparaga
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 11 Feb 2024
Dear Robert and Aldona Thank you for this extensive and detailed review full of positive comments about attitude of our employees from different departments. We are glad to be able to deliver service on high level and make our guests happy. It is always a pleasure to host you. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeanke wrote a review Feb 2024
Tessenderlo, Belgium1 contribution1 helpful vote
The room, and breakfast are great, so is the location. Big dissatisfaction was the discotheque they organise in the conference room. It kept us up untill 3 am. When we went to complain about the noice at 00:30; they suggest us to move rooms. So they want us to pack everything, in the middle of the night, and move likes thieves in the night? Is that what you’re paying for at this rate? I understand that the conference room is a great party venue to rent out; but at least make sure the noice isulation is on point for the rooms straight above. If thats not do able, then move everyone up front to the other side of the hotel. Don’t wait untill the paying guests complain. Not acceptable for this amount of money! Will never sleep here again.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Unless you’re planning to party yourself, don’t go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 11 Feb 2024
Dear Guest Thank you for staying with us. We would like to once again deeply apologize you for situation which occurred during your last stay and that despite of implemented measures still it caused inconvenience to you. We are very sorry, that solutions offered by managers on duty and compensation could not change final impression. We truly hope for a chance to rebuild your trust. Whenever you decide to come back, please let us know directly and we will do our best to make it fully successful. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nuri B wrote a review Feb 2024
Turunc, Türkiye1 contribution
+1
I stayed 9 nights for a business trip. I feel like i am leaving home. Rooms are clean and quiet. Air conditioner is working as expected. Breakfast buffet is sufficient enough. A variety of selections. I tried gym. They have enough space and clean machines. All the workout machines are brand new. We had business lounge access. Business lounge deserts are really nice and delicious. Ambient of the hotel is really nice. I recommend everyone this hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 11 Feb 2024
Dear Nuri B Thank you for this great review and pictures. It is so nice to read, that you felt like home with us. We appreciate all positive mentions about room facilities, air-conditioning , club lounge food, equipment in gym and nice hotel ambience. We are looking forward to your next stays. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert S wrote a review Feb 2024
6 contributions
If you come to reception and first what you can see is a big welcome smile of receptionists Marta, you know that you come on right place and everything will be excellent. And it was. Superb hotel, excellent service, clean, close to the city center …. Really recommend.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michal K, Guest Services / Front Office at Sheraton Grand Warsaw
Responded 3 weeks ago
Dear Robert S, Thank you for this great review and your recommendation. We are glad you have experienced welcome smile from Marta. With kind regards Sheraton Grand Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$181 - S$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton warsaw, warsaw sheraton
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Południowe
NUMBER OF ROOMS
352
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON GRAND WARSAW: UPDATED 2024 Hotel Reviews, Price Comparison and 514 Photos (Poland) - Tripadvisor

Frequently Asked Questions about Sheraton Grand Warsaw
Which popular attractions are close to Sheraton Grand Warsaw?
Nearby attractions include National Museum in Warsaw (0.5 km), Coctail Bar Max & Dom Whisky (0.5 km), and Kita Koguta (0.5 km).
What are some of the property amenities at Sheraton Grand Warsaw?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grand Warsaw?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at Sheraton Grand Warsaw?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Warsaw?
Yes, a parking garage is available to guests.
What are some restaurants close to Sheraton Grand Warsaw?
Conveniently located restaurants include Pod Gigantami, Diverso Ristorante Italiano, and InAzia.
Are there opportunities to exercise at Sheraton Grand Warsaw?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Sheraton Grand Warsaw have airport transportation?
Yes, Sheraton Grand Warsaw offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sheraton Grand Warsaw located near the city centre?
Yes, it is 0.9 km away from the centre of Warsaw.
Are any cleaning services offered at Sheraton Grand Warsaw?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Warsaw offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.