In the heart of the historic town, this hotel, built in 1893, is the oldest in Sopron and is just in the city center. It offers a fusion of traditional and modern hospitality. Free Wi-Fi and a private garage makes the stay comfortable. The hotel includes individually furnished rooms with a flat-screen TV, a minibar and a bathroom. Some come with antique furniture. In summer, the hotel opens its terrace and the roof-garden with its sunbathing terrace. There is also a restaurant which serves a breakfast buffet. Guests can enjoy the cafe, open during the day. Close to the Austrian border and a one hour drive from Vienna (43 miles), the hotel is west of Budapest (137 miles). During your stay, you can explore the historic quarter center of Sopron, rich in monuments. It is also home of one of the most established dental practices in Sopron town, Dental Pannonia dental clinic.
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HOTEL STYLE
Family
Business
Languages Spoken
English, German, Hungarian
Location
Varkeruelet 75, Sopron 9400 Hungary
Name/address in local language
Pannonia Hotel
1,020 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We just needed one night as transit from Italy to Romania. Everything was OK. Nice room with baby cot. We had dinner in the lobby restaurant. There is also an open buffet for dinners, but we got access to it AFTER we ordered a-la-carte (!!!) Good private guarded parking. Disliked · Room sound insulation. When our neighbors arrived in the room (22 hours, our children were already sleeping), I could hear them clearly talking even if they were not screaming tough.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from szilagyipal, Owner at Pannonia Hotel
Responded 28 Jun 2020
Dear Guest, thank you for the kind review. We are sorry for any misunderstanding. We do not have buffet dinner since March and we are not sure what the misunderstanding might have been. Pre-odered half-board is also menucard style, so you basically choose a'la carte. We are looking forward to your next stay with us, Sincerely yours, Pal Szilágyi, director
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Very nice hotel, very nice and helpful staff, and Sopron is the last middle age citadel in the European Pusta. The breakfast was very good, trying to accommodate all tastes and culinary necessities. The only thing is that in Sopron there are not too many restaurants to eat, but plenty of bars, pubs, places to drink and bar menus. We arrived on a Saturday evening around 7:30 and it was no restaurant open. We ended up in a pub and had a salad, which wasn't that great but the atmosphere was very nice and we enjoyed the place a lot.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pál Szilágyi, General Manager at Pannonia Hotel
Responded 25 Sept 2022
Dear Guest, thank you so much for the very nice review, we are looking forward to your next stay! We plan to provide a localized and individual plan for visitors to Sopron with our personal recommendations of places. Thank you again, all the best, Pal Szilagyi, director
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The hotel is a classic style hotel with excellent location and pleasant rooms. The garage and the location are perfect if you want to stay in the city centre and arrive by car. The staff is nice and the hotel is clean. A nice stay.
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Date of stay: December 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It was our favorite place, but unfortunately, its negative changes are to such an extent that our hearts really bleed for it. Instead of the usual spacious, elegant rooms, the old, dark room with an inner courtyard is very depressing. In the City of Loyalty, we felt that they were very unloyal to us. Don't choose a television channel as a way to relax in bad weather... And the mini fridge has already become a luxury. This is how a place with a patina has to be demolished... We are very, very sorry.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Nagyon remélem, hogy majdan sikerül valamicskét visszahozni régi fényéből, de addig sajna más...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very nice with good location. It was easy to find from the main station. I loved that the old town is right in front of the door. The staff was very kind. The breakfast was delicious. The spa was unfortunately unter reconstruction in august but there were enough things to do and see in Sopron.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pál Szilágyi, General Manager at Pannonia Hotel
Responded 9 Oct 2022
Dear Guest, we are thrilled by your excellent review. Indeed, the train station is close and we are really happy that you liked our breakfast servings! We plan to open the spa by next Spring, so we hope next time you come you will enjoy that too. Thank you so much again, Best regard, Pal Szilágyi, director
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I stayed 3 nights in September. Classic-style hotel in a great location. Nice, large rooms and very clean. Staff are excellent. They were all very friendly and helpful. I really enjoyed my stay. Definitely recommend this hotel.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pál Szilágyi, General Manager at Pannonia Hotel
Responded 29 Sept 2022
Dear Guest, thank you so much for the excellent review. We are proud that we could deliver such an experience in Sopron. Looking forward to your next stay! Best regards, Pal Szolagyi, Director
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Nice staff, beautiful historic breakfast room. The hotel is within walking distance of the train station. Elevator available. Historic building with extensions, quiet rooms and convenient location to the old town center.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel carries the mark of being under renovation. Almost no guests, yet we did not get our legitimate upgrade, as we are Gold members of Hotels,com When we get in, it looks like a mansion. Beautiful lobby and beautiful breakfast room. Good breakfast was there. Beautiful inventory in the rooms. Clean all over.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Situated close to the old town (10mins) on the main street and a few minutes walk from the railway station, the Best Western Pannoia is a charming hotel.The service is good. The lobby, bar & restaurant are impressive. There is a jacuzzi, pool and Sauna, as well as a fitness room. The bedroom are like any standard room. Enjoyed the location, breakfast and amenities. 5* for great value in a small town
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was a nightmare. When we checked in we were told that there is a wedding party in the hotel and they hope that we don't mind it. We said it should be all right. When we entered the room we were shocked, it looked old, weary and all the pirctures and furniture were dark and reminded us a funeral home. We did try to ask for an other room, however since we were 3 with a dog, they were unable to offer a similar room. Having no alternative, we agreed to stay. The rooms have no a/c and our room was overlooking a courtyard (later we found out that this was the top of the atrium over the restaurant). Unfortunately we did not realise nor we were told that the 2nd window opened right into the restaurant area where the wedding party took place. We went for a walk and had a dinner late afternoon and when we retuned, we had to realise that the wedding is sort of taking place in our room. Sounds weird but this was the case. Since the noise was unbereable we decided to go out for a walk and returned again before midnight. We talked to to recepcionist and asked for an alternative, he told us that the only rooms they have also face this courtyard and not much difference could be expected. Upon entering our room we had to face the fact that we had no chance to sleep and not only the music was loud but also the heavy smoking from downstairs was awful. At around 2.30 AM, we felt that we could not cope with this anylonger, so we called the front desk and asked for being accommodated in an other hotel or we leave without any payment. I also asked for the manager as I thought it was the most unfair and humiliating that they had sold this room. Unfortunately the front desk guy could reach no one, though he tried his best to do something for us, however he refuse to walk us to an other hotel. He tried to confort us by saying that the wedding party should be over at 3.00 AM... Even this ending time is a joke, but we felt that in a 1/2 hour we might be able to get some sleep. This was not the case as the party was extended to 4 AM. At 3.30 AM I walked down to the front desk begging for some solution. I was showed two small rooms just above our room, however, they were so small and smelly and the noise reached up there too,that it was useless to move to something that is even worse or the same.... (kind of out of the frying pan into the fire situation).... At this point I wrote a letter and stated that we are not going to pay for a service that was not given and asked the front office personal to sign a copy of my letter that he had taken the original from me. Finally the music stopped at 4.04(!!!!) AM and the cleaing process started as the same restaurant was supposed to be opened for breakfast at 7 AM.... around 6 AM we fell asleep..... We got up frustrated and tired and and just in time to get some breakfast before 11. I don't want to go into details about the quality of the breakfast, but that also reflects the whole hotel experience. (Dirty tables, empty trays on teh buffet table, etc..). When whe checked out, the smily girl behind the front desk new about our saga and she said that she talked to the manager and they are offering 25% discount as a gesture of goodwill. I could not beleive to my ears. I said that we are not paying for the room as we were unable to sleep or have a rest until 6 AM, however we do pay for the berakfast as 2 of us used it and also for the parking fee. Since she could not authorise this, she called the manager, who instead of appologizing for the whole situation, started to accuse us that we were informed about the wedding and anyway we did get some sleep as 7 AM when her colleagues informed her about the "problem" we were in our room sleeping. I was shocked to hear this from the manager and said, than I feel sorry that finally we could fall asleep at around 6 AM and did dare to sleep some 2-2,5 hours. She repeated that they only offer 25% and when we booked the hotel we entered into a contract and we do have obligations.... hmmmm we do have obligations, they don't........ ineteresting. At this point I started to shout and told her that I am not willing for pay for something that was not given to us. She said no problem we will hear from their lawyer and we can walk away without paying. At this point I felt that this is even more humiliating than whant they cased to us during the night. I told her that I do not stop shouting and not leaving from the hotel until we come to a solution on the spot. Finally she said, all right we should only pay for the breakfast and the parking fee. Still not a word of apology. I've been all over the world, visited more than 120 countries, just this year stayed some 50 hotel night in various hotels, mainly Marriott and Hyatt brands (usuall at a lower rates than in this 4 Star Sopron Best Western property), but NEVER EVER had such an experience and such an ignorant approach than in this hotel. Our whole weekend was ruined, we could not enjoy our programs on the 2nd day as we were so sleapy and tired and annoyed. We were looking for a pleasant weekend and finally we ended up in hell. I also can not understand and acept that we were offered this solution only when I raised my voice instead of having his offered by the hotel automatically along with some apologetic words....
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Date of stay: August 2011
Value
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from szilagyipal2, Owner at Pannonia Hotel
Responded 19 Aug 2011
Dear Mr., We are really sorry for your bad experience. Fortunately weedings in Hungary last until early in the morning and this was brought to your attention when checking in. What else could our colleague do, than bring this to your attention and ask whether you still would like to stay despite this fact. Despite this we are really sorry for your experience. We are happy to welcome any suggestions and will try to imporve and satisfy customers needs as shown by most of the entries at TripAdvisor. Sincerely yours, Pal Szilagyi
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Dear Guest, Yes indeed, the dinner is on the night of sleeping and breakfast the next day in the morning. The wellness is open from 7 to 21.
Best regards,
Pal Szilagyi
Dear Guest,
We have still and road facing rooms. Usually there is very little noise also on the front side, but we can also offer completely quite rooms.
Best booking option is on our website.
Best regards,
Pal
Dear Guest,
Thank you for the information. Meanwhile we traced back the issue to a faulty hardware so we have replaced it. Thank you for the feedback, we have the fastes possible broadband subscription in Sopron, so shall be the case in the Hotel and feedback helps us to achieve that.
Sincerely yours,
Pal Szilagyi
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