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BEST WESTERN Santakos Hotel

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#5 of 29 Hotels in Kaunas
Certificate of Excellence
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BEST WESTERN Santakos Hotel
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287 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Magyarpolany, Hungary
Reviewed 6 July 2016

Great hotel with friendly and professional staff. Easy to find. We stayed in 30sqm "suite" and I have to say it was perfect!! Secure parking in the backside of the hotel! Restaurant is also amazing - the quality of their offerings is just great! All in all greatest value for money that I´ve experienced in a long time!!

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Helpful?
Thank Caasu
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words - we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the...

Oslo, Norway
Reviewed 6 July 2016

This hotel have friendly staff, very helpful and we had a nice suite (room nr 415) with good view. We checked in 03 at night, and no problem. The room was clean and the size of the room was not bad. So I can recomend this to others

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Helpful?
Thank Stekaren
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words - we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the...

Exeter, United Kingdom
Reviewed 21 June 2016

We had a large, quite luxurious twin room, with nice furniture, a pleasant rooftop view - and I especially appreciated a kettle to make tea! Very clean; spacious bathroom; efficient air conditioning; comfortable beds. Just a short walk to the Old Town area.

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Helpful?
Thank christine r
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your feedback regarding your recent stay at our - BEST WESTERN Santakos - hotel and Kaunas. Your feedback is very important to us and we will be using it to implement improvements to ensure we offer a better experience for all guests in the future. Thank you once again. And we'd love to welcome...

edinburgh
Reviewed 20 June 2016

Decent hotel that's a little dated but smart and clean. Helpful staff and fantastic FREE breakfasts - great selection. One problem - the room we had was the site of a large very deep bath with no safety mat etc. I said to my family - "careful, that bath in there is great for bathing in but a death trap".......sure...

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Helpful?
Thank langholm
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Aylesbury, United Kingdom
Reviewed 30 May 2016

Stayed for 3 nights - had a corner room with high glass window overlooking the narrow street towards the pedestrian area. Very nice large spacious room, WC and bathroom in separate rooms. A very short walk to the main pedestrian area linking to the city centre. Reception staff very helpful - including arranging laundry. Business room - printer out of...

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Helpful?
Thank Mark D
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Bonaire
Reviewed 11 May 2016

This hotel does not look like a Best Western as we know them. A narrow street and a red brick building, narrow corridors and small stairs but: A great spacy room, fantastic bathroom and good restaurant. We liked it very much! Save parking and good service. Location close to old town.

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Helpful?
Thank 398Jan
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Jerusalem, Israel
Reviewed 29 April 2016

I stayed in the hotel on 19-20 Apr. 2016. The hotel has two great advantages - great location and a parking lot. The old fashion building from the outside is beautiful but the interior is also old fashion. The room size was OK but need a renovation. Breakfast was OK. The staff was friendly until you need something they don't...

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1Thank carmi1943
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 28 April 2016 via mobile

One of the best hotels in Kaunas, good location, 10mn walk from the bus station, 5mn from the main pedestrian area, the building is amazing, all staff speaks English, nice breakfast and large bedrooms, a place to go. Nothing to complain about.

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Helpful?
Thank Guillaume G
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Oldenburg, Niedersachsen, Germany
Reviewed 22 April 2016

This hotel is placed near town centre. Short walking distance to the old center town. The breakfast is good, there is a bar and a garten enclosed. One curious thing is the sauna which you might use free of charge in the morning until 10 o'clock. Really? I had to ask two times because this is like a bad joke....

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Helpful?
Thank Michael H
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Chicago, Illinois
Reviewed 21 April 2016

My wife and I stayed here last year for several nights. This is a very nice hotel close to Old Town and Laisves Aleja (Liberty Boulevard). The staff is very nice and speak English very well. Our room was nice although the elevator didn't go to our floor. You had to take the elevator up, get off and walk down...

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Helpful?
Thank JRMChicago
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more   less 

Additional Information about BEST WESTERN Santakos Hotel

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Region: Lithuania > Kaunas County > Kaunas
Price Range: $75 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Santakos Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Kaunas
Kaunas Best Western
Hotel Style:
#3 Family Hotel in Kaunas
#3 Luxury Hotel in Kaunas
#6 Business Hotel in Kaunas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Santakos Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Santakos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“415 has great view on the street below”
 of 5 bubbles PremiumFlyer74, 16 Oct 2016 | Read review
“#601 has a great viewto the city but keep in ming that it'a awailable only walking upstairs 2 floors.”
 of 5 bubbles AlexBelousova, 30 Aug 2016 | Read review
“The hotel is in a quiet side street so all rooms are quiet. If you dont like waiting for the lift, ask for a room on the lower floors”
 of 5 bubbles SydneyMaie, 25 Jul 2016 | Read review
“Hotel has unsuitable rooms which are not renovated and located under the gables.”
 of 5 bubbles JEAN1999, 16 Jul 2016 | Read review
“The room nr 415 has a nice view, air condition”
 of 5 bubbles Stekaren, 5 Jul 2016 | Read review
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