We stayed in the new part, what is nice, but very small room. In the 4 star bathroom was no shampoo, no condicioner etc. I would next time rather go to some other hotel. Price did not match the level of hotel and service.
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Althoug it is really good situated, it has really small and noisy rooms, during the night we wake up because of the noise in up floor. The bathroon is really tiny not confortable to shower, the treatment with the staff was terrible even more for...More
Dear Lucia, Thank you for sharing your thoughts. I think the feeling of being mislead is much worse than dissatisfaction of service not being provided and that the staff has to provide full and fair explanation at every situation. Unfortunately it is quite common, especially...More
We actually stayed in 2 classes of room during our stay as we decided to stay longer but wanted to save a bit of cash so went for a cheaper room for the 2nd part of our stay. If this review was based on our...More
Dear Alex, Highly appreciate your comments, which I fully agree with. We are in the process of upgrading our hotel and have completed the first stage. As a result our new rooms looks and feel better and provide higher level of hotel experience. At the...More
It's so noisy! We weren't told that the hotel is sandwiched between a huge building site, with work starting around 7.00am and the main Riga railway line. Even with the window closed it was noisy all day and night. The walls between the bedrooms are...More
Dear Sir, I am sorry to hear you were disappointed with your stay. I fully recognize that the noise might be disturbing at times and while we have no control over nearby activities in the nearby area, I apologize sincerely for inconvenience caused. We also...More
"I don't think there are any good rooms...noise from everywhere...didn't sleep for 4 nights."