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Although we didn't end up staying here, the hosts were extremely accommodating to our last minute changes. For customer service in terms fo the booking process and later changes, it's definitely worthy of a 5 star!
Moldy and dusty room in a quite cramped holiday park. At least there was room with an own toilet.
The park was located beside the Nelson square, so it was easy to find.
The staff was nice and helpfull, but it's not enough to make...More
I stayed here 2 years ago for the first time and loved it, clean and friendly but this time, nothing to say about friendly staff because they are super attentive, but we booked a room with bathroom which we thought would be better but it...More
Response from Niccibergman, Front Office Manager at Sequoia LodgeResponded 22 June 2017
Hello... we are shocked and saddened to read this review because as you will see from others our cleanliness is something we pride ourselves on and guests accordingly rating us so well on.
We wish you had mentioned something to us at the time so...More
This place is currently listed as a "Hotel". This it definitely is NOT. It is a typical Backpackers' Lodge with a variety of room types -- dorm to private.
The kitchen is well appointed and maintained. Good refrigeration and freezer units.
The bedroom we had...More
The only place not booked out so took a gamble on it. Noisy due to the young clientele and WiFi only in the common area. Everyone was reasonably well behaved. The double room with enswuite was small but tidy and the price was reasonable.