We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Los Helechos

Save
Traveller (371)
Room & Suite (123)
Dining (20)
Nearby Hotels
See allSee all
Overview
  • Excellent4%
  • Very good18%
  • Average48%
  • Poor21%
  • Terrible9%
Travellers talk about
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (243)
Filter reviews
77 results
Traveller rating
3
17
35
13
9
Traveller type
Time of year
LanguageEnglish
More languages
3
17
35
13
9
Show reviews that mention
All reviewsan indoor swimming poolan older hotelspent one night hereclean airshower curtainmain buildingthird floorbuffet stylelarge roomcaburnibutlins
FilterEnglish
Updating list...
1 - 5 of 77 reviews
Reviewed 18 February 2018

We spent one night here as part of a tour to the national park. Our room in the main building, third floor, was a two room suite which was very satisfactory and clean, most important to me good mattress and good pillows. No complaints about...More

Thank EneMT
A TripAdvisor Member
Capelle aan den IJssel, The Netherlands
5
Reviewed 22 January 2018 via mobile

Awfull stay, did not liked it at all. Our car crashes and had no other option than to stay there. Very rude staff, rooms are the same as a casa but way less personal and overpriced. No a la carte menu, just a disgusting (again...More

Thank A TripAdvisor Member
Reviewed 22 January 2018

That they call this a hotel is for me a riddle. High prices are okay when they are worth it. I can tell you, this is not. Old/ hard beds, horrible service(!) and a lot of stray dogs outside. I can give you a tip...More

Thank na0micm
Reviewed 10 January 2018 via mobile

Visited for 1 night on the tour to Cienfuegos/Trinidad/Santa María. The hotel is very clean and the staff are friendly. Unfortunately it was a major storm the night we stayed with heavy rain all night/morning. This resulted in our hike to the waterfall being canceled...More

1  Thank Amanda Z
Reviewed 15 December 2017

Just stayed here last week for a few nights. The front of the hotel looks fine and as far as I am concerned the room we had on the third floor was great. It was clean and had lots of space. the bathroom had a...More

1  Thank Kim B
View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Indoor pool
Pool
Details
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (371)
Room & Suite (123)
Dining (20)
Pool & Beach (8)
Family and Play Areas (13)
Questions & Answers
Get quick answers from Hotel Los Helechos staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Street area in front of main building was quite noisy all night long so had to close my windows which faced..."
Read review
"Never go here!"
Read review
"We were in the main building - where you check in. I would also get the third floor and away from the stairs."
Read review
"we love the ground floor rooms in the grounds"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing