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Very deceptive from outside and reception - hotel needs a lot of money spent on it to bring it up to scratch, some areas including rooms were very run down and surfaces very uneven.
Buffet not brilliant, not enough cutlery, plates etc to go round....More
At first, it seems great - an all-inclusive on the beach. What more could you want. Well, for starters - having water pressure would be nice. At times we had zero water in the rooms. The rooms were large but had pillows like rocks. To...More
Could be a wonderful hotel with its beach and look of the exterior of the buildings, but in need of major work internally I.e. bathrooms need completely renovating. Also lacking in basic essentials such as glasses in bars, crockery in main restaurant and snack bar....More
Good facilities, but needs an update. We enjoyed the beach and had a swim on the first evening we arrived. Walked back to our room to find that the keys weren't working. We went to and phoned the reception countless times, and told them we...More
Stayed here for 2 nights as a base during a two week tour of Cuba. An all-inclusive hotel, which we understand is still state owned and run. This was the second all-inclusive we stayed whilst in Cuba and the difference was striking. We found the...More
Response from relacionespub, Director de Relaciones Públicas at Brisas Trinidad del MarResponded 6 days ago
Con mucho interés hemos leído su comentario y nos hemos detenido en cada detalle de sus insatisfacciones que...More