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IBEROSTAR Grand Hotel Trinidad

1,374 reviews
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Traveller (632)
Room & Suite (173)
Dining (37)
Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(60 reviews)
“free wifi”(36 reviews)
Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (1,374)Write a Review
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566
210
38
9
7
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkreception areapineapplefirst floortown squaretwo nightsby cuban standardssmall hotelcobbled streetscolonial style
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1 - 5 of 830 reviews
Reviewed yesterday

I just knew this hotel was going to be special the moment we walked in the front door and saw the board with our personal welcome from the staff on it and we weren't disappointed. Would we like a nice cold drink while we were...More

Thank John H
Reviewed 1 week ago

This was by far the best hotel I stayed in during my visit to Cuba (out of 5 hotels). The hotel itself is lovely, with an inner courtyard style lobby area complete with fountain. The restaurant area is like an old style ballroom with a...More

2  Thank Claire H
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guests: We feel honored to know that you consider our hotel as the best during your visit to our country. It has been really kind of you to devote some of your time to share your experience with the rest of the travelers that...More

Reviewed 1 week ago via mobile

This was the best hotel we stayed during our travels in Cuba. Excellent rooms and the staff is fantastic. Very good breakfast. Obviously strong recommendation if you pass by Trinidad on your travels. Trinidad and the beaches are beautiful. Also take a trip up to...More

1  Thank martiningman
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guests: On behalf of all the hotel staff we would like to thank you for taking the time to send us your comments on how your holiday went while visiting Trinidad. We are pleased to read that you recommend our hotel to others after...More

Reviewed 1 week ago

The hotel is very good. I enjoyed the location. although not directly located in the old square where much of the action is, it is only a 7 minute walk. This hotel is in the newer part of town. The internet was good... could have...More

2  Thank worlldtraveller
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guest: We appreciate the time you have devoted to write about your experience while staying at IBEROSTAR Grand Hotel Trinidad. We thank you for the words of appraisal for our staff as we put all our effort to give the best quality service. We...More

Reviewed 2 weeks ago via mobile

We spent two nights at the Grand Hotel last week and I couldn't fault it! The hotel is in a lovely position on the Main Street overlooking a little garden square. The building itself is an old colonial place, very tastefully converted to a hotel...More

1  Thank juliefromsurrey
Response from Directortrinidad, Guest Relations Manager at IBEROSTAR Grand Hotel TrinidadResponded 6 days ago

Dear guests: We would like to thank you for choosing to stay at IBEROSTAR Grand Hotel Trinidad. It is very important for us to know that you keep the best memories of your days here and that with the daily performance of our staff you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$259 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$259 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (632)
Room & Suite (173)
Dining (37)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
chrisanddunc
12 January 2018|
AnswerShow all 5 answers
Response from Marisa B | Reviewed this property |
We used the ATM just a block away but they did offer us FX at the counter when we were checking in
0
Votes
les h
27 October 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
Vote
awagner44
29 April 2017|
Answer
Response from Directortrinidad | Property representative |
Sorry, but all our rooms are non smoking, although if you book one with patio / balcony you can smoke there. Thank you for your interest. Best regards
0
Votes
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12345617
Room Tips
"Room with a balcony"
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"If you are a light sleeper then request a room in the back."
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"rooms facing the road with a view can be noisy till 1 am on some days as you are i Cuba theres music. did..."
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"Book a room at the back in the summer months to avoid the music from the square."
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