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Iberostar Grand Hotel Trinidad

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1,187 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Grand Hotel Trinidad
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Showing 743: English reviews
UK
Reviewed 21 March 2014

Fantastic hotel but ask for a room at the front with a balcony. These balconies are huge and over look the town square which comes alive in the evening, full of the locals. great for people watching. These balconies are the only outside space in the hotel. Trinidad is a lovely town, road can be rough so wear walking shoes.

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Helpful?
2Thank Gyles67
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. We look forward to your return to Iberostar Grand Hotel Trinidad and I wish you all the best. Best Regards Carlos Lázaro General Manager

canada
Reviewed 21 March 2014

This was a super hotel in Trinidad, cuba. Right in town, it has been faithfully resorted. Rooms are big and comfortable. The ambience was really classy and with 35 rooms or so, not crowded. Breakfast was excellent with so much choice - first class. The hotel was expensive, but the value was there. Top notch. Highly recommend this hotel.

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Helpful?
Thank gallitassi
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

We thank you very much for your kindly notes and your recommendations in this web page. It is nice to know that you have encountered our service, food and facilities completely satisfactory. Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us. Best regards Carlos Lázaro G....

Tucson, Arizona
Reviewed 20 March 2014

As part of a tour of Cuba, our group stayed at the Iberostar in Trinidad. Hotel and the furnishings were in pristine condition. I was surprised to find the hotel was opened 8 years previous. Food in the dining room was Michelin Star quality. Our room was spacious and overlooked the plaza. It was an easy short walk into the...

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Helpful?
Thank formerhusker71
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad. Yours Sincerely Carlos Lázaro General Manager

Leuven, Belgium
Reviewed 18 March 2014

After staying at a Habaguanex hotel (respect for the effort) in Havana the Iberostar in Trinidad was a return to premium vacationing. The joint venture between the Cuban state and Iberostar certainly works out for the guests. Great rooms, great breakfast and very good staff - helpful with restaurants, bars and the occasional 'I think I just burned my iPhone...

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Helpful?
Thank platinumcitytrip
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you have perceived the true essence of our hotel. The hotel will soon be enlarged and will also include a swimming pool. As for the internet signal, sorry to tell you that the we can not do...

London, United Kingdom
Reviewed 15 March 2014

This is a nice enough hotel - nice room, pleasant reception area, just outside the old part of Trinidad. It has no facilities to report on beyond the rooms though and breakfast was distinctly average. The staff in the restaurant clearly don't care and spend most of the breakfast period looking out of the window rather than serving coffee. Free...

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Helpful?
Thank Segaria226
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. First of all thank you for your comments, even though they are not actually positive I sincerely accept your criticism , even if the friendiness and helpfulness of our staff is one of the values most pointed ​ by our guests, it seems that this time we have felt short of your expectations and ask you to accept...

london
Reviewed 14 March 2014

This is a lovely hotel within easy walking distance of the centre of Trinidad. We had a very nice room with a small balcony. The public areas are atmospheric and we much appreciated the free wi fi which was quite fast. The breakfast buffet was outstanding.

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Helpful?
Thank biggles51
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We would like you to thank you for choosing our hotel and for having taken the time to write your impressions about your stay with us. We are delighted to hear that you have had a pleasant and satifactory time at our hotel, and we look forward to seeing you at our hotel again if you come back...

St Ives, United Kingdom
Reviewed 13 March 2014

Stayed for 2 nights after Havana. A fabulous hotel right in the centre of Trinidad within 15 minutes walk of the traditional old town. We were lucky enough to get a corner balcony room overlooking the square. The room was large,comfortable and beautifuly appointed. The breakfasts were good with lots of choice as you would expect in a 5 star...

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Thank Karen P
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We would like to thank you for taking the time to share with us and the rest of the online community your experience at our hotel. It is a cause of satisfaction to hear that you really enjoyed your stay with us, and we hope to be able to offer you our hospitality again. Yours sincerely Carlos Lázaro...

London, United Kingdom
Reviewed 9 March 2014

Apart from a very noisy Saturday night show next door which went on until 2am, we very much enjoyed this place. A welcoming, well run and comfortable hotel in a lovely position on one of the main squares in this attractive, if a bit over visited, city. The internet was very slow, but one gets accustomed to that in Cuba....

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Helpful?
1Thank Buffshot
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We appreciate your kind comments and the time you have taken in making known to the rest of theTAdv community, the comfort and excellence of our facilities. We are very glad knowing that you have fully enjoyed your stay at our hotel, and we feel extremely sorry for the outside noise, but , so to speak, is the...

Leicester, United Kingdom
Reviewed 9 March 2014

Lovely Hotel overlooking main square. Rooms very spacious, ours had a large terrace with table & chairs. Beautiful Lobby with free Wi fi which was quite a bonus. Breakfast buffet excellent, plenty of choice and good a la carte menu for evening. Nice bar area for drinks & staff all very pleasant. Great stay, would highly recommend.

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Helpful?
1Thank Poppy707
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for having the courtesy of mentioning your satisfaction with the attention and services received during your stay in our hotel. For us it is extremely rewarding and stimulating, knowing that we could have contributed to your wellbeing during your holiday. We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and...

Wolverhampton
Reviewed 7 March 2014

What a wonderful hotel, with cheeky but great staff. The room we had overlooked the square, although a little noisy at night it was a fantastic room and I would not have changed it for anything. We had hotel food for one of the evenings we stayed, and I can not complain one bit, it was served by extremely pleasant...

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Helpful?
Thank Stephen W
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for your kind comments and for the time you have taken to write them. We are very pleased knowing that your stay among us we have been entirely satisfactory. On behalf of the staff I want to thank you for highlighting the good service received during your stay. We look forward to welcome you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: $300 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
Also Known As:
Iberostar Trinidad
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Trinidad staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Trinidad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the back are quieter.”
 of 5 bubbles BobDazzler, 4 Dec 2016 | Read review
“terrace room”
 of 5 bubbles catacanellas, 25 Nov 2016 | Read review
“A view of the park is great”
 of 5 bubbles wowtraveller2016, 17 Nov 2016 | Read review
“Room at the front”
 of 5 bubbles karenandmartinan2016, 10 Nov 2016 | Read review
“Pay for a Junior Suite”
  • Message from the Night Maid
 of 5 bubbles Preposterous, 9 Nov 2016 | Read review
5 of 5